Current Events > 80 year old woman sues SF McDonald's because of another Hot Coffee Incident.

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A_Good_Boy
09/20/23 11:32:36 AM
#1:


https://sfstandard.com/2023/09/18/mcdonalds-coffee-scalding-spill-burns-lawsuit-san-francisco/

A San Francisco McDonalds is being sued after a scalding cup of coffee caused severe burns on an elderly womans groin, a lawsuit alleges.

The lawsuit, filed Thursday in San Francisco Superior Court, claims McDonalds employees at 1100 Fillmore St. failed to properly secure the coffee cup lid, which then opened when the woman, Mable Childress, tried to take a sip. The lid fell off, the coffee poured out of the cup, and Childress suffered third-degree burns to her groin, legs and abdomen, the suit alleges.

Childress, who is in her 80s, is seeking millions in compensation for the June incident, according to her lawyer, Dylan Hackett. The amount she could receive is listed as unlimited in court filings.

The suit claims the burns were bad enough to leave Childress with emotional distress and scarring on her groin area, where she continues to experience pain.

The lawsuit further alleges that the employees at the Fillmore McDonalds refused to help Childress after she was burned and ignored her calls for help.

She was standing there for quite some time, around 20 to 25 minutes, asking for a manager, Hackett said.

McDonald's representatives disputed this claim, however, stating that their employees and management "spoke to her within a few minutes and offered assistance."

My restaurants have strict food safety protocols in place, including training crew to ensure lids on hot beverages are secure," McDonalds owner and operator Peter Ou said in a statement. "We take every customer complaint seriously."

Kinda wild how this one seems so similar to the first case that happened in 94. McDonald's also just recently found itself in trouble because a kid was burned with chicken nuggies. When is McDonald's gonna start learning the lesson that they shouldn't be serving food that can disfigure people?

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ironman2009
09/20/23 11:33:29 AM
#2:


Phrasing

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Jagr_68
09/20/23 11:34:01 AM
#3:


Dude again?!

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ReDaZnDraGoN97
09/20/23 11:37:29 AM
#4:


christ shes gonna get a big payday for this

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pedro45
09/20/23 11:37:42 AM
#5:


As someone in the food industry, i look like an ass following food and safety regulations, but it prevents this from happening.
I'm sure the server has had many people say "oh i don't even need a lid, just give me my drink" while disregarding how liable that makes other people

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MICHALECOLE
09/20/23 11:38:01 AM
#6:


Did you put the top on or did they put the top on? And you didnt make the top, did you?
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SayHeyyShohei
09/20/23 11:38:04 AM
#7:


So they didn't properly put the lid on. On behalf of all the times shitty fast food workers would do the same thing to me and shit would go spilling all over the place, I hope this woman gets every penny.

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AnsestralRecall
09/20/23 11:38:32 AM
#8:


inb4chudsblamethewoman
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TetsuoS2
09/20/23 11:39:00 AM
#9:


third degree?

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Questionmarktarius
09/20/23 11:39:21 AM
#10:


Hey, be glad your mcdonalds isn't so dogshit slow that everything's cold when you finally get it.
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Ivynn
09/20/23 11:40:26 AM
#11:


80s nostalgia is going too far!

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MICHALECOLE
09/20/23 11:42:30 AM
#12:


Jackie says the top was faulty
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pedro45
09/20/23 11:42:37 AM
#13:


SayHeyyShohei posted...
So they didn't properly put the lid on. On behalf of all the times shitty fast food workers would do the same thing to me and shit would go spilling all over the place, I hope this woman gets every penny.

Some people would hope things keep spilling on you if you keep relying on shitty workers. Maybe it's time for a change to be made and you can't change others...

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IShall_Run_Amok
09/20/23 11:45:20 AM
#14:


They'll keep fucking people up with coffee until several CEOs watch their personal possessions being taken away by the repo men from the back of the police van, as they wait to be taken away for 10-20 years.

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Will_VIII
09/20/23 11:46:59 AM
#15:


Was the coffee boiling point again?

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SayHeyyShohei
09/20/23 11:48:41 AM
#16:


pedro45 posted...
Some people would hope things keep spilling on you if you keep relying on shitty workers. Maybe it's time for a change to be made and you can't change others...

So it's my fault that workers can't put a lid on?

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animebop
09/20/23 11:59:11 AM
#17:


Do you guys all realize that people in this country, even today, routinely receive severe burns from coffee from various retailers?

This isn't just a McD thing. Coffee is dangerous.

https://www.forthepeople.com/blog/hot-coffee-cases-why-you-shouldnt-scold-scalded/
https://www.overlawyered.com/2005/11/dunkin-donuts-coffee-also-scalds/

Most coffee is brewed at near boiling or boiling temperatures and then served to the customer above temperatures that would potentially cause burns. Basically every major coffee retailer does this. Kuerig does this. If you've ordered coffee, you would most likely go to the hospital if you immediately poured it on your groin.

A_Good_Boy posted...
When is McDonald's gonna start learning the lesson that they shouldn't be serving food that can disfigure people?

This would shut down the coffee industry.

In terms of this case: McD has a requirement to secure the coffee. This person should get compensation if the lid wasn't properly secured.

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pedro45
09/20/23 12:53:27 PM
#18:


SayHeyyShohei posted...
So it's my fault that workers can't put a lid on?
It's your fault for doing the same thing over and over and expecting a different result. That's the definition of crazy. You're crazy.

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mercurydude
09/20/23 12:57:07 PM
#19:


I think if I were an old lady, I'd just avoid the McDonald's coffee. Well, old men too, but the coffee seems to have it out for old ladies in particular.

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wanderingshade
09/20/23 12:58:44 PM
#20:


https://www.youtube.com/watch?v=pWa0dZMHYeE

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refmon
09/20/23 12:58:57 PM
#21:


ironman2009 posted...
Phrasing


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candyapplered
09/20/23 1:01:02 PM
#22:


IShall_Run_Amok posted...
They'll keep fucking people up with coffee until several CEOs watch their personal possessions being taken away by the repo men from the back of the police van, as they wait to be taken away for 10-20 years.
Those damn McDonald's CEOs not securing those damn coffee lids!

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Questionmarktarius
09/20/23 1:01:43 PM
#23:


I'm surprised the plastic lids aren't banned yet.
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pedro45
09/20/23 1:11:10 PM
#24:


wanderingshade posted...
https://www.youtube.com/watch?v=pWa0dZMHYeE
What is this? I wanna watch it.

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wanderingshade
09/20/23 1:14:52 PM
#25:


pedro45 posted...
What is this? I wanna watch it.

That's Twin Peaks

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BB_mofo
09/20/23 1:31:14 PM
#26:


A_Good_Boy posted...
Kinda wild how this one seems so similar to the first case that happened in 94. McDonald's also just recently found itself in trouble because a kid was burned with chicken nuggies. When is McDonald's gonna start learning the lesson that they shouldn't be serving food that can disfigure people?

McDonalds had long ignored safety regulations, preferring to pay fines to the FDA instead of change how they do business. The FDA was limited in how much they could fine McDonalds, so there was no real way to punish them.

The FDA had been itching for a lawsuit to be brought forth against McDonalds so that they could properly punish them for thumbing their nose at regulation standards. However McDonald's usually paid off its victims before it goes to trial, like the one where a toddler got third degree burns to her face after too hot coffee was spilled on her.

The FDA sort of lucked out with the elderly woman's lawsuit and got the court to punish the corporation through her. However, McDonalds successfully pleaded the reward down to peanuts and buried the plaintiff's reputation in the press. Then they went back to business as usual.

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EmilyWillis
09/20/23 1:31:17 PM
#27:


https://www.youtube.com/shorts/oSaWOtq5yOo

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animebop
09/20/23 2:32:48 PM
#28:


BB_mofo posted...
McDonalds had long ignored safety regulations, preferring to pay fines to the FDA instead of change how they do business. The FDA was limited in how much they could fine McDonalds, so there was no real way to punish them.

The FDA had been itching for a lawsuit to be brought forth against McDonalds so that they could properly punish them for thumbing their nose at regulation standards. However McDonald's usually paid off its victims before it goes to trial, like the one where a toddler got third degree burns to her face after too hot coffee was spilled on her.

The FDA sort of lucked out with the elderly woman's lawsuit and got the court to punish the corporation through her. However, McDonalds successfully pleaded the reward down to peanuts and buried the plaintiff's reputation in the press. Then they went back to business as usual.

This is a brand new conspiracy theory that I've never heard before.

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Jerry_Hellyeah
09/20/23 2:47:13 PM
#29:


I feel very sorry for this woman, but I feel like further restrictions would endanger my sizzling fajita plates, and I'm just not ready for that kind of progress.

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SayHeyyShohei
09/20/23 3:07:28 PM
#30:


pedro45 posted...
It's your fault for doing the same thing over and over and expecting a different result. That's the definition of crazy. You're crazy.

When did I say I expected a different result?

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ChocoboMogALT
09/20/23 5:50:19 PM
#31:


animebop posted...
This is a brand new conspiracy theory that I've never heard before.
I'm not sure about the FDA stuff, but McDonald's strategy to impugn the plaintiff is well documented and was effective.

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Neoconkers
09/20/23 5:52:58 PM
#32:


there's a lot of people here focusing on the "not securing the lid" problem as opposed to the "coffee served hot enough to cause third degree burns across a wide area"

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MICHALECOLE
09/20/23 7:54:17 PM
#33:


Neoconkers posted...
there's a lot of people here focusing on the "not securing the lid" problem as opposed to the "coffee served hot enough to cause third degree burns across a wide area"
Okay but like is there a legal temperature a coffee is supposed to be? Like a guideline? if there is a how hot is too hot guideline then sure.

the top being faulty means much more to be, honestly
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Questionmarktarius
09/20/23 7:55:49 PM
#34:


MICHALECOLE posted...
if there is a how hot is too hot guideline then sure.
At a certain point, it just becomes steam that smells vaguely of coffee.
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deathproof12
09/20/23 7:58:10 PM
#35:


I don't understand how coffee is hot enough to cause third degree burns
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FLAMING_EVIL_HOMER
09/20/23 7:58:32 PM
#36:


Is there a rule that these places have to give you a coffee sleeve?
I swear they give me a coffee and just holding it longer than 10 seconds is a test of strength.

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A_Good_Boy
09/20/23 7:59:52 PM
#37:


MICHALECOLE posted...
Okay but like is there a legal temperature a coffee is supposed to be? Like a guideline? if there is a how hot is too hot guideline then sure.

the top being faulty means much more to be, honestly
The coffee is probably so hot that it's melting the lid of the coffee until it conforms to the rim of the cup and is longer capable of being taken off effortlessly. Since the lid now needs extra force to pry off then people grip the cup more and lift the lid harder, which causes the coffee to unexpectedly fly out of the cup and splash on the person which causes burns. So whatever temp the coffee is being served at that's so hot it's causing that process is probably the temp that it's too dangerous to serve it at.

Maybe Idk, i haven't really looked into it.

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voldothegr8
09/20/23 8:00:30 PM
#38:


https://www.youtube.com/watch?v=KOaeDHeJ80I

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MICHALECOLE
09/20/23 8:01:29 PM
#39:


A_Good_Boy posted...
The coffee is probably so hot that it's melting the lid of the coffee until it conforms to the rim of the cup and is longer capable of being taken off effortlessly. Since the lid now needs extra force to pry off then people grip the cup more and lift the lid harder, which causes the coffee to unexpectedly fly out of the cup and splash on the person which causes burns. So whatever temp the coffee is being served at that's so hot it's causing that process is probably the temp that it's too dangerous to serve it at.

Maybe Idk, i haven't really looked into it.
Yes, i think anybody would agree melting the lid is too hot
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Cephalopods
09/20/23 8:02:11 PM
#40:


A_Good_Boy posted...
She was standing there for quite some time, around 20 to 25 minutes, asking for a manager, Hackett said.
Okay it the burns were that severe, why the fuck was she just standing there for a half hour asking for a manager
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Starks
09/20/23 8:03:04 PM
#41:


It's all fun and games until your labia literally fuses with your thigh.

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MICHALECOLE
09/20/23 8:03:20 PM
#42:


Starks posted...
It's all fun and games until your labia literally fuses with your thigh.
Then its just all fun
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KaZooo
09/20/23 8:03:22 PM
#43:


MICHALECOLE posted...
Did you put the top on or did they put the top on? And you didnt make the top, did you?
It's outrageous, egregious, preposterous

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ChainsawFerret
09/20/23 8:11:30 PM
#44:


The first such lawsuit was the result of third degree burns, but I do love how condescending so many posters here are. Hope she gets a big payday out of it.

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mybbqrules
09/20/23 8:12:55 PM
#45:


SayHeyyShohei posted...
So they didn't properly put the lid on. On behalf of all the times shitty fast food workers would do the same thing to me and shit would go spilling all over the place, I hope this woman gets every penny.
I literally just had a worker pass a drink out to me yesterday, and the lid was not firmly secured all the way around. It was so lopsided I noticed immediately.

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creativeme
09/20/23 8:48:40 PM
#46:


they're just gonna do away with hot coffee and hot food. just gonna get old cold coffee and food to prevent lawsuits.

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dave_is_slick
09/20/23 8:52:16 PM
#47:


animebop posted...
This would shut down the coffee industry.
Good.

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DerWillZurMacht
09/20/23 9:23:23 PM
#48:


animebop posted...
This is a brand new conspiracy theory that I've never heard before.
Except none of that is a conspiracy theory.
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Null_Gain
09/20/23 9:29:07 PM
#49:


I think McDonald's brews their coffee by the order instead of just leaving a coffee pot on all day.

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Lukey_Bug
09/20/23 9:34:04 PM
#50:


If the lid wasnt secured being handed to her yeah she should sue. But when I worked at McDs like 20 years ago Id have old people come in for coffee and ask is the lid on tight? And then proceed to squeeze the fuck out of the cup until the lid popped off and spill on their hand and then complain like I didnt have that shit on there.

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