Poll of the Day > If you bought something at a store and the cashier undercharged you....

(+) Yeah! (+)

....do you think you would usually say something? For example they made a mistake or something and you were charged less than you should be. What would you do?
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Hell no

One time in college, my Steak n' Shake cost was $6.xx (let's say $6.12 -- I know it was a small amount of change)

I only had a $10 and some change. So I handed the lady $10.12 to make the change an even $4, instead of her having to hand me 88 cents.

She ended up handing me $14 instead, as if I had handed her $20.12 instead of $10.12.

You better believe I didn't say shit
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I'd tell them. I have an obnoxious conscience that'd have none of that.

No way
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If I noticed then yeah. I'm honest that way.

WastelandCowboy posted...

I'd tell them. I have an obnoxious conscience that'd have none of that.

do you agree that most people would not say anything though?
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I feel like I have to. But there might be a case where I don't... But it's a very small chance of me not telling.
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I've brought it up. The last wine kit I bought was listed online for $59.99, as well as saying that on the sticker, but it rang up as $50.99. I questioned it, and the cashier said the price it rung up as was the correct one, so I took my $9 savings in good conscience.
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I've brought it up a few times then kinda kicked myself after.
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I did it accidentally at the wal mart deli once. I was charged for another item, but it turned out my item cost more per oz. whoops.
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I've done it every time I've noticed it. There was even once I wasn't charged for an item I got so I went back the next day and paid for it.
Thieves are absolute scum and I refuse to become as pathetic and useless as them.
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BrutonGaster posted...

I've done it every time I've noticed it. There was even once I wasn't charged for an item I got so I went back the next day and paid for it.
Thieves are absolute scum and I refuse to become as pathetic and useless as them.

you consider something like this to be as bad as actual stealing?
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If it is a mom and pop corner store I would tell if they are nice people. If big chain store, no, because I believe the employees should be trained well and paid fairly otherwise who's fault it is. It is not my responsibility to keep up with their work or what if they did it on purpose just to screw their boss.

The point of discovery is an important factor. If I've been grocery shopping for 3-hours, and only discover it after I get home, then there's no way I'm bringing it up. If I'm in the parking lot, and I'm checking the receipt thinking "Hrm that rang in a little light, what gives?" I'm more likely to go back.

GDBlueFalcon posted...

If it is a mom and pop corner store I would tell if they are nice people.

Also this. There's a little Korean grocery store I go to sometimes. The guy who runs it is pretty cool, and I'd mention a discrepancy.
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If a cashier hands me too much money and I notice I would give it back.

If an item rings up cheaper than I thought, even if I suspect its an error on the stores part(and not me seeing the wrong price etc) I wouldnt say anything.

No I would not say anything, I have no moral obligation to do so
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They don't cover me, I don't cover them. Of course I also don't count change given to me.
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JebronLames posted...

BrutonGaster posted...

I've done it every time I've noticed it. There was even once I wasn't charged for an item I got so I went back the next day and paid for it.
Thieves are absolute scum and I refuse to become as pathetic and useless as them.

you consider something like this to be as bad as actual stealing?

tbh, I can see it as a form of theft. If you see that somebody has rung something up wrong or is giving you back too much change, you're intentionally engaging in the act. However, if somebody forgets to ring something and you don't realize it until you get home, that's more of a pure accident although you're still morally obligated to make good on paying for it when you go back; otherwise it's morally a form of theft after the fact.
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Yes.

Believe it or not, customers have just as much responsibility as the store does when it comes to money. Mistakes can happen on both ends; just because they are at fault isn't an invitation/pass for you to commit your own faults. You knew how much it was supposed to be when you went to check out, regardless if they do or not. (That's what those labels/stickers they put with the numbers are for. Before you say 'well it didn't have one when I went to get the item!', there is this thing called 'asking how much it is' before deciding to check out.) Look at it the opposite way. What if they overcharged you instead, for the exact same reasons as the first scenario? Would you leave without saying something? You can't have it one way and then not the other, just because it benefits you.
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Only if it were a family-owned store. Chains screw and gouge people in every way they can get away with, screw them.
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Smiffwilm posted...

What if they overcharged you instead

Then either A.) You should notice and ask the cashier to fix it, or B.) The cashier should do their job and realize the price is incorrect.

If I walk out that door having gotten overcharged, but I didn't notice, it's my fault. Buyer beware.
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Muffinz0rz posted...

Smiffwilm posted...

What if they overcharged you instead

Then either A.) You should notice and ask the cashier to fix it, or B.) The cashier should do their job and realize the price is incorrect.

If I walk out that door having gotten overcharged, but I didn't notice, it's my fault. Buyer beware.

Exactly.
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myghostisdead posted...

If I noticed then yeah. I'm honest that way.

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Smiffwilm posted...

Believe it or not, customers have just as much responsibility as the store does when it comes to money.

Pretty perfect since most stores have a sign saying if you leave without checking your change then tough shit. You have no responsibility to walk back in and give them excess.

Smiffwilm posted...

You knew how much it was supposed to be when you went to check out, regardless if they do or not. (That's what those labels/stickers they put with the numbers are for. Before you say 'well it didn't have one when I went to get the item!', there is this thing called 'asking how much it is' before deciding to check out.)

Believe it or not, the sticker price isn't binding and if the cashier asks for more or less then that is what the cashier has decided is the value of the items. The owner may disagree on the value but you weren't buying from the owner, you bought from a middle man. This means the cashier owes the owners the missing value for underselling their product.
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If they didn't charge me outright for something that's in my bag, Yeah, I'd go back since I'd be worried about being accused of shoplifting.

Undercharged? Probably not. If it scanned in cheaper or was a price mistake that I didn't cause, I have plausible deniability.

Put if this way: if you were overcharged (e.g. charged for a different, more expensive item) and only realized it when you got home, you'll probably have a tough time getting your money back. The "point of no return" should be applicable in both cases.

@Kyuubi4269 posted...

Believe it or not, the sticker price isn't binding

A lot of places also have what's called scanning ethics code, which states that if the listed price (like on the shelf) is MORE than the scanned price, you get the first item free up to a $10 value, and you get the rest of the (duplicate) items that you have in your cart at the lower price. I don't hesitate to take advantage of that as it's perfectly legit.

Story time! Once when I was sixteen I was working at cold stone making 5.91$ an hour. I always cashed my check at one of those drive up banks that had the intercoms and the tubes that you would send your stuff up and theyd send your stuff back (I dont think they really have these anymore so some of you might not know what Im talking about) so I send my check up and the lady sends my money back and surprise.. she put an extra hundred in there I say nothing and go directly next door to Best Buy and buy an Xbox 360.

I go home with my new system and my dad is like wtf? And I tell him what happened. Find out later he went to the bank and gave them 100$ back.

desuno-to posted...

A lot of places also have what's called scanning ethics code

desuno-to posted...

scanning ethics code

desuno-to posted...

ethics

Ethics aren't binding.
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Kyuubi4269 posted...

Ethics aren't binding.

They are when you post them in print in your store. It's basically a legal contract at that point.

desuno-to posted...

Kyuubi4269 posted...

Ethics aren't binding.

They are when you post them in print in your store. It's basically a legal contract at that point.

Then it isn't an ethics code, it's a legal obligation.
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argonautweakend posted...

If a cashier hands me too much money and I notice I would give it back.

If an item rings up cheaper than I thought, even if I suspect its an error on the stores part(and not me seeing the wrong price etc) I wouldnt say anything.

This is pretty spot on. Items go on sale a lot, but cashiers won't know. And I've seen(happened when I worked at a store) someone had an item ring up cheaper. The employee overrode the price to get it back to the correct price, only to find out later it was on sale or something. So, I don't think I'd mention it if it were cheaper.
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This happened to me once in college I think, and I informed them and gave the money back. Go figure in an age of Godlessness, people are ok with stealing from people who made a mistake.
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JanwayDaahl posted...

This happened to me once in college I think, and I informed them and gave the money back. Go figure in an age of Godlessness, people are ok with stealing from people who made a mistake.

Hardly theft to pay for a product at the price given.
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MICHALECOLE posted...

Story time! Once when I was sixteen I was working at cold stone making 5.91$ an hour. I always cashed my check at one of those drive up banks that had the intercoms and the tubes that you would send your stuff up and theyd send your stuff back (I dont think they really have these anymore so some of you might not know what Im talking about) so I send my check up and the lady sends my money back and surprise.. she put an extra hundred in there I say nothing and go directly next door to Best Buy and buy an Xbox 360.

I go home with my new system and my dad is like wtf? And I tell him what happened. Find out later he went to the bank and gave them 100$ back.

This happened to me a few years ago, except it was only $20 extra.

I tried to tell them but nobody acknowledged that I was still in the drive-thru, so I said heck with it, they'll most likely get me in 2 weeks so it's square.

2 weeks later 'hey we gave you an extra $20 last time, we're just gonna take it from this before we send it out to ya.'

I said yep and that was that, no harm, no foul.

Edit: I'd say it was probably a good lesson for that particular teller in being absolutely sure what you are giving people, I had an account there, so I assume they weren't completely worried that I'd 'skip town' or something. lol

If it was more then perhaps it would've been less than 2 weeks later. But hey all is good.
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why don't you make polls anymore?
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No

One time I didn't charge a customer enough for something, so I told her not to worry about it. She replied "that wouldn't be right", so you can pretty much assume she's under threat of eternal damnation or something. Either way, I'm allowed to do that, and Kroger dgaf as long as the customer walks away happy.

I need to wear the kid gloves. Adults are landmines, sometimes they're adults, sometimes they're children that have gone 50 years without a scolding from their parents.
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Eh, occasionally things get their price reduced and the tags don't match that. Sometimes they also get their price increased without the tags changing, but I'll bring that up because the price is probably what influenced me to buy it.

That said, last year when I was Christmas shopping, (I think it was last year, might have been the year before) I bought like a $40 sweater for my sister, but they only charged me $20 or something like that. Figured it was on sale or something. Later I looked at the receipt and I guess it got scanned wrong or something, because the wrong item was on it. Didn't know if I should go back or not, but I ended up not.
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JebronLames posted...

....do you think you would usually say something?

Nope. They made a mistake not me. If they overcharge me then I'll say something.

Smiffwilm posted...

You can't have it one way and then not the other, just because it benefits you.

Oh but I can because whatever way the cashier has made the mistake so the leverage is in my ball court.
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As this thread proves, those who don't care, well, they don't care.
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nope

for all i know the item was on sale but not marked for whatever reason. sometimes clearance stickers fall off or people misplace items under the wrong tag
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If I noticed? Yes, because if not theee is a good chance someone fucked up and I am not getting what I want.
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@Mead since he closed the other topic, as Smarkil recently pointed out to me hes the guy that throws a fit every time you call him out on how shittty his poll options or topics are. I cant remember what his original username was when he came here.

Typically I'll carry on and consider it their loss but if it's my local or I know them then it's in my interest to point out the discrepancy-based on personal experience, they're more likely to give me deals and discounts later so I'll get more in the long run. Don't shit where you eat, otherwise it's someone else's problem.
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Yes. Because it will be an issue for her later on with auditors. One should always pay what they are due. No more and no less.
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I'll inform said cashier of their mistake. I had a cashier once forget to charge a second bottle of $15 whiskey (it was Jack Daniels) and simply told her she forgot to scan the second bottle. I had already saw the price in the aisle and it was only discounted down to $15, not two-for-one. I figure correcting her is relatively harmless and if its a regular bad habit of hers to miss items, it'll catch up to her eventually.
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If an item rang up at a lower price than what was indicated, most likely not. The cashier isn't responsible for what an item initially rings up for, and neither of us is responsible for a computer error.

If I wasn't charged for an item at all, I probably would mention it, depending on when I noticed.

If I got too much change, then I definitely would mention it, but not even for the store's sake. Cashiers are responsible for their drawers. Everyone makes mistakes sometimes, but I can make sure they don't literally pay for theirs.
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If I'm getting rung out and notice they don't scan something I'll say something. But if something rings up for less than the tag price I just assume it's on sale and mislabeled on the floor. The cashier doesn't control prices when they scan the gun.
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Depends. If they screwed up with how much they were supposed to give me back, then yeah. I dont want someone getting in trouble on me for a little money. Now if they forgot to scan something or scanned incorrectly in my favor, then no. The stores a lot richer than I am!

I purchased a few belts from walmart once, and they didnt put one through the till, i didnt notice till i was home looking over the receipt .

If i notice at the time of purchase i would say something though.

Also once I got an extra $5 bill or $10 bill in change and didnt notice till later. I hope the girl didnt get in trouble for that.
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