Board 8 > Better.com CEO lays off 900 people in a zoom call

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12/10/21 12:24:15 AM
#1:


https://nypost.com/2021/12/08/better-ceo-apologizes-to-staff-for-mass-layoffs-over-zoom/

"How should I fire 900 of my employees? Oh, of course."

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xp1337
12/10/21 12:41:35 AM
#2:


Related:

https://twitter.com/justinbaragona/status/1468641732917174295

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Forceful_Dragon
12/10/21 12:45:55 AM
#3:


My understanding is that they had metrics showing that some (a good chunk?) of those fired were only actively working 2~ hours a day while logging 8+ while working from home.

Certainly for anyone that was the case for this is a "fair, next" situation.

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Kenri
12/10/21 12:56:42 AM
#4:


Forceful_Dragon posted...
My understanding is that they had metrics showing that some (a good chunk?) of those fired were only actively working 2~ hours a day while logging 8+ while working from home.

Certainly for anyone that was the case for this is a "fair, next" situation.
Gotta do things the right way: by stretching out those same 2 hours of work until they take you 8 hours.

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paperwarior
12/10/21 1:06:54 AM
#5:


Better than what exactly

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ChichiriMuyo
12/10/21 1:31:11 AM
#6:


Forceful_Dragon posted...
My understanding is that they had metrics showing that some (a good chunk?) of those fired were only actively working 2~ hours a day while logging 8+ while working from home.

Certainly for anyone that was the case for this is a "fair, next" situation.
https://www.youtube.com/watch?v=j_1lIFRdnhA&ab_channel=ChaosClips

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ChichiriMuyo
12/10/21 1:46:15 AM
#7:


The honest truth about the modern office is that there just isn't that much work for people to actually do. There's a reason why the work week in Germany is limited to 32 hours a week and they still get the same amount of work done. Most of the work in an office job is busy work. It's not unusual for people to spend more time in completely useless but mandatory meetings than at their desk working.

Now, should companies cut back on staff if they don't need that many people to get the real work done? Yeah, that sounds right. If they could get 300 people to do the work of the 900 they laid off they should do that for the benefit of the company. But you know what they should have done way before that? They should have made sure they needed those people in the first place. Better.com's IPO stock price should be getting kicked in the balls right now not because they laid people off but because management isn't part of those people, and clearly management is what is truly at fault. Poor management cost the company an unknown amount of money, and those managers are still in their same positions. Don't invest in a company that lays off nearly 1000 people in the same year they tried to go public.

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ChaosTonyV4
12/10/21 1:57:49 AM
#8:


ChichiriMuyo posted...
https://www.youtube.com/watch?v=j_1lIFRdnhA&ab_channel=ChaosClips

I know its rote to say this now, but fuck it: Office Space is still good.

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ChaosTonyV4
12/10/21 2:03:07 AM
#9:


Also on topic:

As a (mostly) office worker, I know for a fact that myself and others like me often have days of hours of wasted labor, but the requirements of a 40 hour week cause that.

Sure, maybe you could cut a handful of people here or there, but that means theres going to be periods of the week where the remaining people are genuinely overworked and some of that work wont get done or will get done poorly.

So whats the solution? Temp or part time help? You dont get the kind of skilled labor employers demand for part time, and temp jobs are by their nature temporarywhile the work isnt!

At a certain point, if the company is turning a profit and growing, you just have to be ok with that and accept some wasted wages.

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StealThisSheen
12/10/21 2:06:44 AM
#10:


For what it's worth, it sounds less like these people were just not doing anything, and more like they were straight up avoiding work. Stuff like not taking or making calls, not taking client meetings, etc. It gets dicey when you're missing actual metrics that can be checked and measured.

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Kenri
12/10/21 2:58:20 AM
#11:


ChichiriMuyo posted...
Better.com's IPO stock price should be getting kicked in the balls right now not because they laid people off but because management isn't part of those people, and clearly management is what is truly at fault. Poor management cost the company an unknown amount of money, and those managers are still in their same positions.
Nailed it

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Nanis23
12/10/21 5:52:20 AM
#12:


I don't know the full story. I didn't even know they were fired because they faked their work from home hours (all of them? wow. Is that the case?)

But even still, this is not justified. It can never be justified. The minimum you need to give to a worker is a one-on-one talk with it's direct manager. You do not mass fire people. This is dumb

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redrocket
12/10/21 7:49:28 AM
#13:


Even in the post where he claimed people were working 2 hours, he said it was at least 250 out of 900.

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GildedFool
12/10/21 7:58:51 AM
#14:


ChaosTonyV4 posted...


So whats the solution? Temp or part time help? You dont get the kind of skilled labor employers demand for part time

This is objectively not true. How many hours someone is willing or able to work because of other commitments, desires or requirements has precisely and exactly ZERO correlation to their ability to provide labour for the hours they are willing and able to work.

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banananor
12/10/21 8:19:07 AM
#15:


Forceful_Dragon posted...
My understanding is that they had metrics showing that some (a good chunk?) of those fired were only actively working 2~ hours a day while logging 8+ while working from home.

Certainly for anyone that was the case for this is a "fair, next" situation.
If you believe the ceo, sure. He said 25% of those fired were getting their work done in 2 hours a day in an anonymous post where he was pretending he wasn't the CEO

he also yelled at his office managers and called them dumb dolphins that are going to get caught and die


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banananor
12/10/21 8:23:36 AM
#16:


Because honestly most people cba to read the article:

Office managers were once reportedly criticized for failing to keep the mini-fridge stocked with Fiji and Perrier water, according to Forbes.
Why do we have biscotti here like this?? he once demanded of office managers.
In another email obtained by Forbes last year, Garg wrote: You are TOO DAMN SLOW. You are a bunch of DUMB DOLPHINS andDUMB DOLPHINS get caught in nets and eaten by sharks. SO STOP IT. STOP IT. STOP IT RIGHT NOW. YOU ARE EMBARRASSING ME.

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DoomTheGyarados
12/10/21 8:24:21 AM
#17:


In fairness Fiji water is amazing but on the other hand

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Maniac64
12/10/21 9:46:34 AM
#18:


ChaosTonyV4 posted...
So whats the solution?
Stop mandating a 40 hour work week. Let people work less hours when it isnt busy and more when it is.

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ChaosTonyV4
12/10/21 9:49:24 AM
#19:


Maniac64 posted...
Stop mandating a 40 hour work week. Let people work less hours when it isnt busy and more when it is.

Absolutely.

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HashtagSEP
12/10/21 9:54:26 AM
#20:


banananor posted...
Because honestly most people cba to read the article:

So this guys just the worst then

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VintageGin
12/10/21 3:59:33 PM
#21:


Forceful_Dragon posted...
My understanding is that they had metrics showing that some (a good chunk?) of those fired were only actively working 2~ hours a day while logging 8+ while working from home.

Certainly for anyone that was the case for this is a "fair, next" situation.


StealThisSheen posted...
For what it's worth, it sounds less like these people were just not doing anything, and more like they were straight up avoiding work. Stuff like not taking or making calls, not taking client meetings, etc. It gets dicey when you're missing actual metrics that can be checked and measured.

Ah yes, let's take the word of the CEO, who is in a role that famously attracts only the best of humanity.

Anyway he's now "on leave" after three execs left and the board got mad at him for attracting so much negative press.

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Forceful_Dragon
12/10/21 6:28:46 PM
#22:


VintageGin posted...
Ah yes, let's take the word of the CEO

I mean, clearly how i feel about their terminations directly relates to how accurate the reporting is about the information they had gathered about work habits.

IF that information is accurate then it's hard not to view it as fair.

IF that information is not accurate then this has the potential to be a real tragedy.

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VintageGin
12/10/21 9:19:00 PM
#23:


Forceful_Dragon posted...
I mean, clearly how i feel about their terminations directly relates to how accurate the reporting is about the information they had gathered about work habits.

IF that information is accurate then it's hard not to view it as fair.

IF that information is not accurate then this has the potential to be a real tragedy.

Metrics that he hasn't actually shared, just claimed to have. The very equivalent of "just trust me, bro"

Why should we believe anything he says when it is going to be as biased and one-sided as possible? I think it's dangerous to just accept the justification of "they were all just lazy leeches" blindly without any real consideration.

Even if those metrics are true, what's your expectation for workers to do in the case where there isn't eight hours of work? Just start reporting less even if they can't survive on ten hours per week? Be less efficient so tasks drag out and take longer? There's very frequently ups and downs in the amount of work for a given office job.

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Forceful_Dragon
12/10/21 9:27:39 PM
#24:


I mean, you are defending people pretty hard based upon a lack of complete information.

Maybe we wait to decide if it was warranted?

All we know so far is it has been said "It was warranted because X, Y and Z".

And if that is true, then I would agree.

What else do you want us to say at this point?

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StealThisSheen
12/10/21 10:08:15 PM
#25:


Based on other things coming out about this guy, it sounds like he's a total nutjob, and based on the fact that he released the "information" on the firings anonymously, I think it's safe to consider him an untrustworthy source.

Gin's right in that based on innocent until proven guilty, we shouldn't assume anything this guy says until he provides proof. I didn't realize the details around the info when I first posted, but now it sounds sketchy as fuck.

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KamikazePotato
12/10/21 10:14:14 PM
#26:


Never trust CEOs, and especially never trust CEOs that have a personality like this guy.

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GuessMyUserName
12/10/21 10:29:31 PM
#27:


KamikazePotato posted...
Never trust CEOs, and especially never trust CEOs that have a personality like this guy.


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VintageGin
12/11/21 5:40:46 PM
#28:


Forceful_Dragon posted...
I mean, you are defending people pretty hard based upon a lack of complete information.

Maybe we wait to decide if it was warranted?

All we know so far is it has been said "It was warranted because X, Y and Z".

And if that is true, then I would agree.

What else do you want us to say at this point?

What SEP said, but I also want to add to this.

I get that your intention was not to take sides, but a statement like your first one in this topic is not neutral on its face. For instance, say someone else said something along the lines of, "From what I understand, there are claims of voter fraud, and if that's the case the election deserves to be overturned." Would you agree that's definitely framing the situation in a non-neutral way?

I'm not going to pretend to be neutral myself, but historically in situations where it's a company (or company head) vs workers, things are pretty stacked against the workers. And I think we should be inclined to distrust the people who have magnitudes more power and control over the situation.

I also don't want this to come off as an attack or anything, though I know my first post was rather flippant.

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Forceful_Dragon
12/11/21 9:16:27 PM
#29:


VintageGin posted...
"From what I understand, there are claims of voter fraud, and if that's the case the election deserves to be overturned." Would you agree that's definitely framing the situation in a non-neutral way?

I wouldn't really call this analogous, but I see what you mean.

The original post/article was more along the lines of "can you believe these people were fired over zoom ?!"

And... Yes? Work itself is happening remotely. Many people (myself included) have not worked in an office in a year and a half. Why should disciplinary actions be any less remote than the work itself?

But as i'd read about the terminations prior to reading the topic I thought it deserved to be acknowledged that there was purportedly pretty damning justification. I'm not married to the idea of that justification being real and will gladly accept evidence that it isn't.

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