Poll of the Day > Go with new Internet or stick with Optimum?

(+) Yeah! (+)

Ive been using Optimum for a few years now, have had no issues with them, but another company is offering Internet for quite a bit cheaper than Optimum and Ive been giving it a test run the past week and a half and its been working just fine.

When I called to cancel my Optimum service, they started making some offers to get me to stay with them (matching the new providers price, giving me two months free, upgrading the megs) so now Im thinking maybe I should just stick with Optimum.

Just wondering if anyone who has more experience with this kind of thing could give me any insight into why I shouldnt switch providers and stick with Optimum. My main concern would be how long theyd offer the discounted price.

Please state the new company.

But honestly, i can already say you should stick with Optimum.

HornedLion posted...

Please state the new company.

But honestly, i can already say you should stick with Optimum.

Oh right lol, the other provider is T-Mobile. Their internets been working fine for me so far.

rexcrk posted...

Oh right lol, the other provider is T-Mobile. Their internets been working fine for me so far.

STAY WITH OPTIMUM! TRUST ME! Youll see where your money is going.

Haha ok, Ill definitely think about it. Im supposed to be talking with a rep from Optimum tomorrow.

opium may seem fun and relaxing, but its very addictive, so if you have the chance to quit you should take it

rexcrk posted...

My main concern would be how long theyd offer the discounted price.

Generally speaking, if an ISP offers a discount, they tie it to a commitment period where they won't change the price, but you can't cancel without paying a penalty. That period is usually on the order of 1-2 years. If you don't mind shopping around periodically, you can often bounce between different ISP's promotional prices and avoid ever paying market rate, sometimes even without having to switch (as is the case here, where they're offering a competitive price). If you're unsure about the promotional price, the rep will be able to tell you how long you'll have it.

Then there was my experience, where when we initially set up Internet here, the rep quoted us a price without telling us it was a promotional price, that we were locking ourselves into a commitment period, or that the price would be going up by 52% once that commitment period was up (from $85 to $130). I only realized it because I happened to read the fine print on one of the few paper bills we got. We just switched to a different provider that is cheaper out of the gate, doesn't have a commitment period, and didn't have a sales rep all but lie to my face, which is nice.

If you're getting a better price without sacrificing quality, I'd consider it.

BUMPED2002 posted...

If you're getting a better price without sacrificing quality, I'd consider it.

Yes, but he will most definitely be sacrificing quality.

Stick to the cable companies for internet. They provide the fastest, most reliable service.

Comcast, Spectrum, Cox, Optimum.