LogFAQs > #967090021

rexcrk posted...

My main concern would be how long theyd offer the discounted price.

Generally speaking, if an ISP offers a discount, they tie it to a commitment period where they won't change the price, but you can't cancel without paying a penalty. That period is usually on the order of 1-2 years. If you don't mind shopping around periodically, you can often bounce between different ISP's promotional prices and avoid ever paying market rate, sometimes even without having to switch (as is the case here, where they're offering a competitive price). If you're unsure about the promotional price, the rep will be able to tell you how long you'll have it.

Then there was my experience, where when we initially set up Internet here, the rep quoted us a price without telling us it was a promotional price, that we were locking ourselves into a commitment period, or that the price would be going up by 52% once that commitment period was up (from $85 to $130). I only realized it because I happened to read the fine print on one of the few paper bills we got. We just switched to a different provider that is cheaper out of the gate, doesn't have a commitment period, and didn't have a sales rep all but lie to my face, which is nice.