Current Events > I need to stop trusting fast food workers to actually do their job

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Unsugarized_Foo
12/11/21 10:21:38 AM
#1:


I've been on a road trip this past week with a family and we've hit up 6 fast food joints (3 McDonald's, Tacobell, CFA, KFC, and a Subway)

So far McDonalds is 0-3 on getting my order together (across the 3 were missing 2 biscuits 2 hashbrowns,1 apple pie, and a McChicken). Two didnt get the order right (which is whatever to us tbh)

Tacobell was missing cinnamon twists and the guac/nacho cheese for the nachos. The soda machine gave everyone Lacroix

CFA was fine. They just gave us the wrong sauce. I'll live

Subway was spot on because the customer is the quality assurance.

KFC straight up forgot all the sides that weren't mashed potatoes

I drive off from most because they seal up all the bags now, which is my fault. However i dont see why they seal up everything. I doubt Doordash makes up even 10% of sales

Anyway #fatamerica #lessfatamericaduetoincompetentworkers

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sauceje
12/11/21 10:22:23 AM
#2:


Yeah ordering to go in fast food is a crapshoot.

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Shadowplay
12/11/21 10:23:16 AM
#3:


You should tell them that they're breaking their word and your balls.

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Compsognathus
12/11/21 10:23:51 AM
#4:


I always check every time. Mistakes just happen, I don't hold it against anyone. But I'm not leaving short-changed either.

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wiiking96
12/11/21 10:25:29 AM
#5:


Fast food workers dont get paid enough to always get everything right.

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cuttin_in_farm
12/11/21 10:26:18 AM
#6:


wiiking96 posted...
Fast food workers dont get paid enough to always get everything right.


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Looked gf
12/11/21 10:26:33 AM
#7:


You gotta check

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Njolk
12/11/21 10:26:35 AM
#8:


Just don't eat fast "food"

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Hornswoggled
12/11/21 10:26:37 AM
#9:


It's worse than ever now. Every fucking time there's a problem if it's more than an order for like two people.
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SrRd_RacinG
12/11/21 10:27:22 AM
#10:


If you're paying with cash make sure you get a receipt so that the cashier does not charge you extra and steal your money.

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TheApexPredator
12/11/21 10:28:32 AM
#11:


If we would just pay them more, you'd get your orders right.

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Unsugarized_Foo
12/11/21 10:35:55 AM
#12:


If they're purposefully being bad because of the pay, they're stealing from me and dont deserve the job

They need to steal from the company not me

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BakonBitz
12/11/21 10:40:07 AM
#13:


As someone who worked at fast food before, mistakes happen. You just happened to be unlucky and get a string of mistakes thrown at you. It's why I don't get mad, but I still tell them if they got something wrong. Of course, if it keeps happening at the same store...that's when I get annoyed.

Like a time at Whataburger, twice in a row this new guy short-changed me by a ton AND tried to say I gave him exact change. This sounded more like malicious intent rather than mistakes so I complained. He's no longer working the registers there.

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voldothegr8
12/11/21 10:59:34 AM
#14:


wiiking96 posted...
Fast food workers dont get paid enough to always get everything right.

Something tells me it wouldn't matter how much they got paid

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TendoDRM
12/11/21 11:04:44 AM
#15:


You're on a road trip with a family? Just some random family?

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HagenEx
12/11/21 11:07:33 AM
#16:


TendoDRM posted...
You're on a road trip with a family? Just some random family?

And to add to this: Did they consent? Or did you kidnap them?!

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Krojen
12/11/21 11:29:08 AM
#17:


A roadtrip van stuffed with a family and some randos order a ton of food through the drivethru and expect perfection. Early 00s account logic.

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viewmaster_pi
12/11/21 11:30:00 AM
#18:


Unsugarized_Foo posted...
The soda machine gave everyone Lacroix
lol

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Jabodie
12/11/21 11:31:49 AM
#19:


Unsugarized_Foo posted...
If they're purposefully being bad because of the pay, they're stealing from me and dont deserve the job

They need to steal from the company not me
It's more like people who are being paid minimum wage have no fear of being fired since they can get the same pay across the street.

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AzurexNightmare
12/11/21 11:35:28 AM
#20:


Compsognathus posted...
I always check every time. Mistakes just happen, I don't hold it against anyone. But I'm not leaving short-changed either.
This is the way to be. If any of you hold it against the worker, unless you're a regular and this specific piece of shit worker is always short changing you, you're a piece of shit.

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bulletproofvita
12/11/21 11:36:15 AM
#21:


Hornswoggled posted...
It's worse than ever now. Every fucking time there's a problem if it's more than an order for like two people.


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Health
12/11/21 11:44:37 AM
#22:




Unsugarized_Foo posted...
we've hit up 6 fast food joints


If you must unhealthy food then this is the result.
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NeoShadowhen
12/11/21 11:53:43 AM
#23:


voldothegr8 posted...
Something tells me it wouldn't matter how much they got paid

Actually it would. Significantly increase the pay, and most of the people working those jobs wont be there anymore.
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Gobstoppers12
12/11/21 11:55:28 AM
#24:


sauceje posted...
Yeah ordering to go in fast food is a crapshoot.
You must always check the bag. Always.

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BilalPowell
12/11/21 11:56:09 AM
#25:


Thats why kiosks exist

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WilliamPorygon
12/11/21 12:25:16 PM
#26:


sauceje posted...
Yeah ordering to go in fast food is a crapshoot.
In my experience it's not... they mess it up literally every time

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SSJPurple
12/11/21 1:48:12 PM
#27:


Ok Karen

Im sure your overcomplicated specific special order for an entire family is impossible to mess up especially when youre taking orders on a head set simultaneously while on a timer

Check your bag before you leave.

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Gobstoppers12
12/11/21 1:55:03 PM
#28:


SSJPurple posted...
Ok Karen
Not really applicable, here. Getting what you actually ordered is like, expectation #1 of any consumer of any product, especially when it comes to food.

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BlameAnesthesia
12/11/21 1:55:36 PM
#29:


wiiking96 posted...
Fast food workers dont get paid enough to always get everything right.

Do they get paid to at least get it right half the time?

SSJPurple posted...
Im sure your overcomplicated specific special order for an entire family is impossible to mess up especially when youre taking orders on a head set simultaneously while on a timer

I've literally just asked for a deluxe grilled chicken from chick-fil-a and they gave me a spicy breaded non-deluxe. When asked for dipping sauce I just said ranch and honey mustard. I only got the mustard.

It's not that fucking hard and stop defending them. I make a mistake at work and someone dies. I really hate the online white knighting about anyone who has the slightest work-related inconvenience. Oh the turmoils of fast food workers. They're such delicate little flowers that anyone asking literally anything outside of "I'll have the number 9" is a karen-move. Get out with that.

edit: For what it's worth I agree going inside as opposed to drive-thru for more than a two-item order is wiser given that having to check the bag and correct mistakes just holds up the rest of the line. But I'd say over the past few years the reliability of drive-thru at most places has gone waaaaay down. Even for single person regular orders.

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smoke_break
12/11/21 1:56:10 PM
#30:


Iono, I eat fast food fairly often and they always get my order right. You might just be unlucky.

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Super Saiyan 3 Goku
12/11/21 1:58:24 PM
#31:


Subway was spot on because the customer is the quality assurance
With Subway you're also right there with them as they make it from start to finish. Kinda hard to screw that one up.

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Gobstoppers12
12/11/21 1:58:41 PM
#32:


smoke_break posted...
Iono, I eat fast food fairly often and they always get my order right. You might just be unlucky.
It depends heavily on the location itself, as the error is almost always the result of an employee doing something wrong somewhere in the pipeline. Either taking the order down wrong, or putting the order together in a way other than what's on the ticket, somebody's fucking up their job.

That means inadequate training, or maybe just lack of work ethic on the part of specific employees. Either way, you can always tell a good location apart from a bad one after a few visits to both.

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#33
Post #33 was unavailable or deleted.
hockeybub89
12/11/21 1:59:57 PM
#34:


My order is generally right. Maybe they should be paid enough to give a fuck beyond the bare minimum.

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BlameAnesthesia
12/11/21 2:00:23 PM
#35:


Gobstoppers12 posted...
It depends heavily on the location itself, as the error is almost always the result of an employee doing something wrong somewhere in the pipeline. Either taking the order down wrong, or putting the order together in a way other than what's on the ticket, somebody's fucking up their job.

That means inadequate training, or maybe just lack of work ethic on the part of specific employees. Either way, you can always tell a good location apart from a bad one after a few visits to both.

Agreed. These usually are systems problems, but you can tell which managers actually care about fixing the pipeline vs just letting the employees roam free. I'm sure a lot aren't even aware they're making the mistakes. But it's still frustrating for the consumer because across franchises you get wildly different results.

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F1areaGaman
12/11/21 2:02:09 PM
#36:


It's a terrible time to manage a fast-food joint. The people working don't care.

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DemonBuffet
12/11/21 2:02:12 PM
#37:


always check ur bag before leaving the window.
workers will probably be annoyed that ur holding up the line, but fuck em, they always fuck up orders.

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EnterTheTekken
12/11/21 2:05:09 PM
#38:


A tip: If you can, always go inside versus the drive-thru. If they are anything like the restaurants I worked in, drive-thrus have a timer. And each shift manager has a drive-thru target time to meet in getting customers in and out. So the pressure to meet target gets pressed on the team, and if you go during a time where they are trying to get target down, then you will get rushed service in the vein of poorly prepared food or missing items.

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Gobstoppers12
12/11/21 2:07:09 PM
#39:


DemonBuffet posted...
always check ur bag before leaving the window.
workers will probably be annoyed that ur holding up the line, but fuck em, they always fuck up orders.
Ever since my Dad had a stroke ~6 years ago, he's lost his appetite for a lot of foods. The only thing he consistently craves is a double cheeseburger from Burger King. He basically eats one or two of them every single day. Since he can't drive, I go to order them for him.

They see me there, every single day, ordering "Two double cheeseburgers, plain, with a large coke." To the point where several of the older women working there know me by the sound of my voice.

Somehow, someway, some of the employees in there still fuck up the order about 20% of the time. I always check, and the ones who know me know I'm going to check, and when I show them it's not plain, they turn and start yelling: "This man comes through every day at the same time and you still ain't get it right!?"

Honestly, it just makes me laugh.

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MadDewg
12/11/21 2:23:16 PM
#40:


Super Saiyan 3 Goku posted...
With Subway you're also right there with them as they make it from start to finish. Kinda hard to screw that one up.
The only time I got a really screwed up subway order was when going to this subway with a drive-thru window (we rarely, if ever go to this spot. One of those "since we are on this side of town, lets just swing by this one real quick" kind of things). I wanted the usual, spicy italian with everything besides cucumbers and olives.

Usually you always have to follow that "check the food before going too far" rule, but for whatever reason this day I didn't. Get to the house, finally sit down and about to eat, and yeah....this chick only gave me a sandwich with bread, like 3 pepperonis, 2 salamis, and cheese.....thats it. No lettuce, no tomato, not even any goddamn mayonnaise or anything.....just bread meat and cheese. My brother was absolutely dying. I was ready to rage goddamn war....but at the same time its like hot as fuck since its a southern summer and man I am just tired. FUCK, lmfao.

Bruh......I swear to god man, I am not bullshitting on this. This has got to be the most fucked up order I ever got in fast food period.

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Crescente
12/11/21 2:29:49 PM
#41:


I notice immigrants usually get my orders right. It's always the teens or locals that get them wrong.
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NoxObscuras
12/11/21 2:37:04 PM
#42:


Unsugarized_Foo posted...
I drive off from most because they seal up all the bags now, which is my fault. However i dont see why they seal up everything. I doubt Doordash makes up even 10% of sales
That's because of covid. It's to show that you are the first to touch your food after it's been prepared.

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Jx1010
12/11/21 2:38:49 PM
#43:


wiiking96 posted...
Fast food workers dont get paid enough to always get everything right.
Arent they making $15 per hour now?

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Jx1010
12/11/21 2:39:16 PM
#44:


Crescente posted...
I notice immigrants usually get my orders right. It's always the teens or locals that get them wrong.
This

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Axiom
12/11/21 2:40:44 PM
#45:


Last couple times I could tell I wasn't going to get the right order. 1st time workers were yelling at each other. Forget what the fucked up cause honestly it didn't matter. Second time there was a huge line and people getting pissed. It was clear the workers were new and really young. I ended up getting 4x the food I should have lmao

Fast food is a get what you pay for deal on both sides. They pay workers shit and they get workers who don't care
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gatorsPENSbucs
12/11/21 2:51:32 PM
#46:


Gotta figure out and remember which ones are good with this .

Unsugarized_Foo posted...
I've been on a road trip this past week

Oh. Whoops. Damn. And even if you do drive off, thats fine, just drive off to the nearest parking spot and inspect it. I finally got the wife to start doing that and its worked wonders. The extra minute to park and check is really worth it.

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Super Saiyan 3 Goku
12/11/21 3:00:33 PM
#47:


This man comes through every day at the same time and you still ain't get it right!?"
Lol just had to chuckle on that.

The only time I got a really screwed up subway order was when going to this subway with a drive-thru window (we rarely, if ever go to this spot. One of those "since we are on this side of town, lets just swing by this one real quick" kind of things). I wanted the usual, spicy italian with everything besides cucumbers and olives.

Usually you always have to follow that "check the food before going too far" rule, but for whatever reason this day I didn't. Get to the house, finally sit down and about to eat, and yeah....this chick only gave me a sandwich with bread, like 3 pepperonis, 2 salamis, and cheese.....thats it. No lettuce, no tomato, not even any goddamn mayonnaise or anything.....just bread meat and cheese. My brother was absolutely dying. I was ready to rage goddamn war....but at the same time its like hot as f*** since its a southern summer and man I am just tired. f***, lmfao.
Damn when the hell did Subway get some drive-thrus? Can't sat I've ever seen one.

And yeah, I feel you on that incident and I'm sure we've all had those. There was one time I had something similar to what you just described, but I was already having a bad day at that point so I did go on back to the restaurant and raised hell about it.

I think it was like a burger with no meat and only condiments, as unbelievable as that sounds.


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MadDewg
12/11/21 3:08:23 PM
#48:


Super Saiyan 3 Goku posted...
Damn when the hell did Subway get some drive-thrus? Can't sat I've ever seen one.
It was one of those stand-alone subway locations. I don't believe there is too many of them out there, but over here in south carolina there is still a few of them holding on.

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DemonBuffet
12/11/21 4:59:28 PM
#49:


Jx1010 posted...
Arent they making $15 per hour now?

In California, they sure are!
I can see $7-8 not being enough. But $15? Get the fucking order right

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Itachi157
12/11/21 5:00:14 PM
#50:


Wienerschnitzel is the only place that consistently messes my order up. I talk super slow and enunciate now when I order from there.
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