Current Events > why does Chick-fil-A prioritize drive thru customers?

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SomeGuyUO 10/08/19 8:36:46 PM #1:	Really bro <cite>SomeGuyUO posted [p:928521529] in why does C... [t:78073134]...</cite> <quote>Really bro</quote> ... Copied to Clipboard!
kingdrake2 10/08/19 8:37:17 PM #2:	they do that at all fast food places, i had to wait 4-5 orders before i got mine (the other 4 being drive-thru). went to wendy's. --- The act of treachery is an art, but the traitor himself is a piece of **** - Mike Tyson <cite>kingdrake2 posted [p:928521558] in why does C... [t:78073134]...</cite> <quote>they do that at all fast food places, i had to wait 4-5 orders before i got mine (the other 4 being drive-thru). went to wendy's.</quote> ... Copied to Clipboard!
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kingdrake2 10/08/19 8:48:01 PM #4:	Godnorgosh posted... They probably figure they're more time-sensitive and easily lost than walk-in customers. on that backed up taco bell day people actually walked out when they waited too long. wait time was 20 mins on food. normally it's 5 maybe 10 on super busy days. --- The act of treachery is an art, but the traitor himself is a piece of **** - Mike Tyson <cite>kingdrake2 posted [p:928522024] in why does C... [t:78073134]...</cite> <quote>Godnorgosh posted...</cite> <quote>They probably figure they're more time-sensitive and easily lost than walk-in customers.</quote> on that backed up taco bell day people actually walked out when they waited too long. wait time was 20 mins on food. normally it's 5 maybe 10 on super busy days.</quote> ... Copied to Clipboard!
__aCEr__ 10/08/19 8:50:27 PM #5:	The food is good but the way they do their drive-thru and really their customer service in general just kinda weirds me out. --- See you next Wednesday. <cite>__aCEr__ posted [p:928522142] in why does C... [t:78073134]...</cite> <quote>The food is good but the way they do their drive-thru and really their customer service in general just kinda weirds me out.</quote> ... Copied to Clipboard!
DK9292 10/08/19 8:51:10 PM #6:	Do they? Over here, drive-thru customer just get served as they come. edit: ...I think I misunderstood the topic question. --- A hero's role is one that cannot be forsaken, Caring for those with hearts that are breaking. <cite>DK9292 posted [p:928522171] in why does C... [t:78073134]...</cite> <quote>Do they? Over here, drive-thru customer just get served as they come. edit: ...I think I misunderstood the topic question.</quote> ... Copied to Clipboard!
EverDownward 10/08/19 8:52:41 PM #7:	pods, the time it takes for someone in the drive-thru to get their order, is super important to pretty much every fast food joint. it's essential that everybody makes "green" pods, because then it means the workers are fast and efficient. --- take me somewhere nice <cite>EverDownward posted [p:928522251] in why does C... [t:78073134]...</cite> <quote>pods, the time it takes for someone in the drive-thru to get their order, is super important to pretty much every fast food joint. it's essential that everybody makes "green" pods, because then it means the workers are fast and efficient.</quote> ... Copied to Clipboard!
Vicious_Dios 10/08/19 8:54:43 PM #8:	__aCEr__ posted... The food is good but the way they do their drive-thru and really their customer service in general just kinda weirds me out. What's so weird about it? One politely asks for your name then jots down your order. Next you drive up to the collections chick and pay with your card, then finally get your food and leave the establishment. All within one or three minutes tops. --- S / K / Y / N / E Twitch/YouTube/GT: *Adzeta* <cite>Vicious_Dios posted [p:928522324] in why does C... [t:78073134]...</cite> <quote>__aCEr__ posted...</cite> <quote>The food is good but the way they do their drive-thru and really their customer service in general just kinda weirds me out.</quote> What's so weird about it? One politely asks for your name then jots down your order. Next you drive up to the collections chick and pay with your card, then finally get your food and leave the establishment. All within one or three minutes tops.</quote> ... Copied to Clipboard!
SiO4 10/08/19 8:58:40 PM #9:	EverDownward posted... pods, the time it takes for someone in the drive-thru to get their order, is super important to pretty much every fast food joint. it's essential that everybody makes "green" pods, because then it means the workers are fast and efficient. That's shop talk. Care to tell us what a Pod is? --- "Whatever the reason you're on Mars, I'm glad you're there, and I wish I was with you." ~Carl Sagan. Currently playing: Flight Simulator X.~PC <cite>SiO4 posted [p:928522455] in why does C... [t:78073134]...</cite> <quote>EverDownward posted...</cite> <quote>pods, the time it takes for someone in the drive-thru to get their order, is super important to pretty much every fast food joint. it's essential that everybody makes "green" pods, because then it means the workers are fast and efficient.</quote> That's shop talk. Care to tell us what a Pod is?</quote> ... Copied to Clipboard!
Flockaveli 10/08/19 8:59:38 PM #10:	I guess it's just my Chick Fil A but walking in, ordering to go, and walking out with my food takes me about 30 seconds every time. --- I'm in Chicago, I'm shaking my head. <cite>Flockaveli posted [p:928522496] in why does C... [t:78073134]...</cite> <quote>I guess it's just my Chick Fil A but walking in, ordering to go, and walking out with my food takes me about 30 seconds every time.</quote> ... Copied to Clipboard!
markconigliaro 10/08/19 9:06:07 PM #11:	I pretty much never use drive thrus. They're supposed to be faster, but the lines are usually so much longer than inside where there's only a few people. In my experience, going inside is much quicker and my order is right near 100% of the time. Also apparently Chick-fil-A has the slowest drive thru time at 5 minutes and 23 seconds from the speaker window to receiving your food: https://www.nbc12.com/2019/10/02/chick-fil-a-has-slowest-drive-thrus-fast-food/ --- I am a juggler/prop manipulator/fire performer, here's my channel: http://www.youtube.com/user/markconigliaro <cite>markconigliaro posted [p:928522739] in why does C... [t:78073134]...</cite> <quote>I pretty much never use drive thrus. They're supposed to be faster, but the lines are usually so much longer than inside where there's only a few people. In my experience, going inside is much quicker and my order is right near 100% of the time. Also apparently Chick-fil-A has the slowest drive thru time at 5 minutes and 23 seconds from the speaker window to receiving your food: https://www.nbc12.com/2019/10/02/chick-fil-a-has-slowest-drive-thrus-fast-food/ </quote> ... Copied to Clipboard!
Jetblackmoon 10/08/19 9:07:04 PM #12:	I haven't noticed this. They seem to be equally efficient regardless of whether I go inside or through the drive thru. kingdrake2 posted... Godnorgosh posted... They probably figure they're more time-sensitive and easily lost than walk-in customers. on that backed up taco bell day people actually walked out when they waited too long. wait time was 20 mins on food. normally it's 5 maybe 10 on super busy days. I went to Taco Bell one day on my lunch at work. I drove there, went inside and had placed my order in 15 minutes. I didn't get my food for almost 25 minutes (now at 40 minutes of my hour lunch, and I still needed to eat and drive back), and then they still got almost everything wrong. I was mad and wanted a refund, but I didn't even have time anymore because of how long they took to make my order. Just threw it away and bounced. I think it was due to the Taco Bell just reopening with new staff (it was closed for a few months for a remodel), but I didn't go back for a long time. --- "I am for like it but on xbox, I did Titanfall as we were for cant destiny and Titanfall, side by side, I haven't much am for it, maybe seven?" - Over <cite>Jetblackmoon posted [p:928522769] in why does C... [t:78073134]...</cite> <quote>I haven't noticed this. They seem to be equally efficient regardless of whether I go inside or through the drive thru. kingdrake2 posted...</cite> <quote>Godnorgosh posted...</cite> <quote>They probably figure they're more time-sensitive and easily lost than walk-in customers.</quote> on that backed up taco bell day people actually walked out when they waited too long. wait time was 20 mins on food. normally it's 5 maybe 10 on super busy days.</quote> I went to Taco Bell one day on my lunch at work. I drove there, went inside and had placed my order in 15 minutes. I didn't get my food for almost 25 minutes (now at 40 minutes of my hour lunch, and I still needed to eat and drive back), and then they still got almost everything wrong. I was mad and wanted a refund, but I didn't even have time anymore because of how long they took to make my order. Just threw it away and bounced. I think it was due to the Taco Bell just reopening with new staff (it was closed for a few months for a remodel), but I didn't go back for a long time.</quote> ... Copied to Clipboard!
DuneMan 10/08/19 9:32:51 PM #13:	It's because drive-thru orders are timed and reported to corporate overlords. At the places with good employees they can do orders concurrently and it isn't an issue. At places with slower employees, or less staff, they might ignore dine-in customers for the first 8 minutes after an order is placed just to 'push cars through' in order to make time goals. Jetblackmoon posted... I went to Taco Bell one day on my lunch at work. I drove there, went inside and had placed my order in 15 minutes. I didn't get my food for almost 25 minutes (now at 40 minutes of my hour lunch, and I still needed to eat and drive back), and then they still got almost everything wrong. Taco Bell is notorious among all fast food places for screwing up orders. You always have to double check everything. --- "I'd rather betray the world than let the world betray me." -Cao Cao <cite>DuneMan posted [p:928523741] in why does C... [t:78073134]...</cite> <quote>It's because drive-thru orders are timed and reported to corporate overlords. At the places with good employees they can do orders concurrently and it isn't an issue. At places with slower employees, or less staff, they might ignore dine-in customers for the first 8 minutes after an order is placed just to 'push cars through' in order to make time goals. Jetblackmoon posted...</cite> <quote>I went to Taco Bell one day on my lunch at work. I drove there, went inside and had placed my order in 15 minutes. I didn't get my food for almost 25 minutes (now at 40 minutes of my hour lunch, and I still needed to eat and drive back), and then they still got almost everything wrong.</quote> Taco Bell is notorious among all fast food places for screwing up orders. You always have to double check everything.</quote> ... Copied to Clipboard!
Blue_Dream87 10/08/19 9:41:47 PM #14:	As said, drive thru times are typically the times judged by the higher ups, so we push those out first. Personally I try to knock out drive but typically go by who's been waiting longest and knock them out. Like 3 drive/3 done/etc --- <cite>Blue_Dream87 posted [p:928524112] in why does C... [t:78073134]...</cite> <quote>As said, drive thru times are typically the times judged by the higher ups, so we push those out first. Personally I try to knock out drive but typically go by who's been waiting longest and knock them out. Like 3 drive/3 done/etc </quote> ... Copied to Clipboard!
kingdrake2 10/08/19 9:42:59 PM #15:	i remember the remodel. they closed the lobby for a month and i couldn't order from there since they only served cars. --- The act of treachery is an art, but the traitor himself is a piece of **** - Mike Tyson <cite>kingdrake2 posted [p:928524166] in why does C... [t:78073134]...</cite> <quote>i remember the remodel. they closed the lobby for a month and i couldn't order from there since they only served cars.</quote> ... Copied to Clipboard!
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PatrickMahomes 10/08/19 10:03:03 PM #17:	Godnorgosh posted... They probably figure they're more time-sensitive and easily lost than walk-in customers. I mean, if the drive-thru is one lane with between a curb and the building, it's hard to exactly "lose" those customers --- MVP Tracker: 1-0 September AFC Offensive Player of the Month Tracker: 2-0 <cite>PatrickMahomes posted [p:928524978] in why does C... [t:78073134]...</cite> <quote>Godnorgosh posted...</cite> <quote>They probably figure they're more time-sensitive and easily lost than walk-in customers.</quote> I mean, if the drive-thru is one lane with between a curb and the building, it's hard to exactly "lose" those customers</quote> ... Copied to Clipboard!
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R_Jackal 10/09/19 12:25:12 AM #19:	Drive-thru customers are given priority because they're typically viewed as being in a hurry(lets be honest though, not really). Still, it's time of someone willing to come in, sit down, and eat vs time of someone who is going to either want or need to get the hell out right away. <cite>R_Jackal posted [p:928529723] in why does C... [t:78073134]...</cite> <quote>Drive-thru customers are given priority because they're typically viewed as being in a hurry(lets be honest though, not really). Still, it's time of someone willing to come in, sit down, and eat vs time of someone who is going to either want or need to get the hell out right away. </quote> ... Copied to Clipboard!
Offworlder1 10/09/19 12:29:34 AM #20:	Drive thru has always been given priority. --- "Always two there are, a master and an apprentice" 3DS FC: 1564 - 7512 - 1815 <cite>Offworlder1 posted [p:928529853] in why does C... [t:78073134]...</cite> <quote>Drive thru has always been given priority.</quote> ... Copied to Clipboard!
Rida_Go_To_Bed 10/09/19 12:30:46 AM #21:	__aCEr__ posted... The food is good but the way they do their drive-thru and really their customer service in general just kinda weirds me out. ~my pleasure~ --- Just try to handle this. <cite>Rida_Go_To_Bed posted [p:928529889] in why does C... [t:78073134]...</cite> <quote>__aCEr__ posted...</cite> <quote>The food is good but the way they do their drive-thru and really their customer service in general just kinda weirds me out.</quote> ~my pleasure~</quote> ... Copied to Clipboard!
darkphoenix181 10/09/19 12:32:07 AM #22:	I went to dine in and after 2 mins of waiting they came to me and apologized for food taking long. Then the manager brought my food 2 mins later and apologized for the wait. Lol 4 mins <cite>darkphoenix181 posted [p:928529942] in why does C... [t:78073134]...</cite> <quote>I went to dine in and after 2 mins of waiting they came to me and apologized for food taking long. Then the manager brought my food 2 mins later and apologized for the wait. Lol 4 mins</quote> ... Copied to Clipboard!
EverDownward 10/09/19 3:53:05 PM #23:	SiO4 posted... EverDownward posted... pods, the time it takes for someone in the drive-thru to get their order, is super important to pretty much every fast food joint. it's essential that everybody makes "green" pods, because then it means the workers are fast and efficient. That's shop talk. Care to tell us what a Pod is? EverDownward posted... the time it takes for someone in the drive-thru to get their order --- take me somewhere nice <cite>EverDownward posted [p:928554306] in why does C... [t:78073134]...</cite> <quote>SiO4 posted...</cite> <quote>EverDownward posted...</cite> <quote>pods, the time it takes for someone in the drive-thru to get their order, is super important to pretty much every fast food joint. it's essential that everybody makes "green" pods, because then it means the workers are fast and efficient.</quote> That's shop talk. Care to tell us what a Pod is?</quote> EverDownward posted...</cite> <quote>the time it takes for someone in the drive-thru to get their order</quote></quote> ... Copied to Clipboard!
spudger 10/09/19 3:54:41 PM #24:	In n Out has a great system for a fast drive thru and they get much more customers than chick fil a --- -Only dead fish swim with the current http://error1355.com/ce/spudger.html <cite>spudger posted [p:928554380] in why does C... [t:78073134]...</cite> <quote>In n Out has a great system for a fast drive thru and they get much more customers than chick fil a</quote> ... Copied to Clipboard!
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DevsBro 10/09/19 4:33:25 PM #26:	So they don't back up the highway. I guarantee you, in short time the DoT will subsidize CFA labor in order to improve traffic conditions --- 53 LIII 0b110101 p16 0x35 <cite>DevsBro posted [p:928556166] in why does C... [t:78073134]...</cite> <quote>So they don't back up the highway. I guarantee you, in short time the DoT will subsidize CFA labor in order to improve traffic conditions</quote> ... Copied to Clipboard!
SiO4 10/09/19 5:07:25 PM #27:	EverDownward posted... SiO4 posted... EverDownward posted... pods, the time it takes for someone in the drive-thru to get their order, is super important to pretty much every fast food joint. it's essential that everybody makes "green" pods, because then it means the workers are fast and efficient. That's shop talk. Care to tell us what a Pod is? EverDownward posted... the time it takes for someone in the drive-thru to get their order Just out of curiosty, what does, P.O.Ds, stand for? I'm trying to be a pain, just wondering. --- "Whatever the reason you're on Mars, I'm glad you're there, and I wish I was with you." ~Carl Sagan. Currently playing: Flight Simulator X.~PC <cite>SiO4 posted [p:928557582] in why does C... [t:78073134]...</cite> <quote>EverDownward posted...</cite> <quote>SiO4 posted...</cite> <quote>EverDownward posted...</cite> <quote>pods, the time it takes for someone in the drive-thru to get their order, is super important to pretty much every fast food joint. it's essential that everybody makes "green" pods, because then it means the workers are fast and efficient.</quote> That's shop talk. Care to tell us what a Pod is?</quote> EverDownward posted...</cite> <quote>the time it takes for someone in the drive-thru to get their order</quote></quote> Just out of curiosty, what does, P.O.Ds, stand for? I'm trying to be a pain, just wondering.</quote> ... Copied to Clipboard!
Makeveli_lives 10/09/19 5:17:58 PM #28:	When I worked in fast food, drive through was timed and dine in wasn't --- Switch FC: SW-3917-4425-6106 PSN: PiKappaPhi769 <cite>Makeveli_lives posted [p:928558075] in why does C... [t:78073134]...</cite> <quote>When I worked in fast food, drive through was timed and dine in wasn't</quote> ... Copied to Clipboard!
EndOfDiscOne 10/09/19 5:19:49 PM #29:	I haven't noticed this. Whenever the line's long, I just go inside and I'm out way before some of the cars get through. If the line's long inside, I order on the app and get my food even sooner. --- I am the Cheese! I am the best character on the show! I am better than both the salami and the bologna *COMBINED!* <cite>EndOfDiscOne posted [p:928558150] in why does C... [t:78073134]...</cite> <quote>I haven't noticed this. Whenever the line's long, I just go inside and I'm out way before some of the cars get through. If the line's long inside, I order on the app and get my food even sooner.</quote> ... Copied to Clipboard!
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