Current Events > I seem to have the opposite GameStop experience from everyone else.

(+) Yeah! (+)

I'm the one usually always trying to spark some kind of conversation, but the clerks aren't having any of it.

... awkward nerds.

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I have that same experience except for the "me wanting to spark conversation" piece.

I'm always in and out there. They pitch the warranty and pre-order stuff for a few seconds and I'm like no thanks. The one I go to they're always super fast with their pitches too because they probably know the reputation gamestop has and doesn't want to steer into it.
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Kitt posted...

I'm the one usually always trying to spark some kind of conversation, but the clerks aren't having any of it.

... awkward nerds.

Imaging having this little game

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Kitt: Hi!
GS Employee: Hey, did you--
Kitt: Did you find everything you were looking for?
GS: Huh?
Kitt: Do you want to get a protection plan?
GS: Uh...
Kitt: Do you have a rewards card? Credit card? Do you want one?
GS: Yeah I do but--
Kitt: Anything you want to preorder?
GS: I don't--
Kitt: Thanks see ya later.
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PatrickMahomes posted...

I have that same experience except for the "me wanting to spark conversation" piece.

I'm always in and out there. They pitch the warranty and pre-order stuff for a few seconds and I'm like no thanks. The one I go to they're always super fast with their pitches too because they probably know the reputation gamestop has and doesn't want to steer into it.

This. It makes me feel like most of the complaints are from socially awkward people, because I never felt annoyed at their questions and it's always been like one or two.
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PatrickMahomes posted...

I have that same experience except for the "me wanting to spark conversation" piece.

I'm always in and out there. They pitch the warranty and pre-order stuff for a few seconds and I'm like no thanks. The one I go to they're always super fast with their pitches too because they probably know the reputation gamestop has and doesn't want to steer into it.

Yeah, never really had an issue with them trying to update me on stuff ever. On the small occasions that something gets brought up, I just say, "I'm good," and that's that.

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DevsBro posted...

Kitt: Hi!
GS Employee: Hey, did you--
Kitt: Did you find everything you were looking for?
GS: Huh?
Kitt: Do you want to get a protection plan?
GS: Uh...
Kitt: Do you have a rewards card? Credit card? Do you want one?
GS: Yeah I do but--
Kitt: Anything you want to preorder?
GS: I don't--
Kitt: Thanks see ya later.

Lmao

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DevsBro posted...

Kitt: Hi!

I laughed out loud at this post.
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I always have decent back and fourths. I dunno what other people are doing that makes their experience suck.
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PatrickMahomes posted...

I have that same experience except for the "me wanting to spark conversation" piece.

I'm always in and out there. They pitch the warranty and pre-order stuff for a few seconds and I'm like no thanks. The one I go to they're always super fast with their pitches too because they probably know the reputation gamestop has and doesn't want to steer into it.

Yeah, same--although I'd say they don't even bother with the quick pitch half the time, but when they do it's just "no thanks" and they drop it. I think only once or twice have I had a pushy employee that kept going on about it.
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Lost_All_Senses posted...

I always have decent back and fourths. I dunno what other people are doing that makes their experience suck.

I'd guess they're resistant to all forms of social interaction. The same kind of people who don't like it when cashiers make light conversation to keep things entertaining while they work.
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Gobstoppers12 posted...

Lost_All_Senses posted...

I always have decent back and fourths. I dunno what other people are doing that makes their experience suck.

I'd guess they're resistant to all forms of social interaction. The same kind of people who don't like it when cashiers make light conversation to keep things entertaining while they work.

Not making small talk while working those jobs might seem ideal to them but that's misery to people who are actually social. I been on both ends. I use to pray people wouldn't try to talk to me. But now when people don't react to me starting up easy to respond to small talk, Im slightly irritated. Very slightly but it's there. At the very least you can empathize with people who have these jobs. When people don't want to talk I just think "eh, they're probably not having a good day or something, I have those as well". Too many people here have specific expectations on how society should react to people and as soon as someone steps outside that, they feel wronged.
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I worked in retail at one point in a specific department which required you to make small talk and get to know customers so that never bothered me. It's the employees that don't take a hint when you tell them no that is the problem at gamestop

No I don't want your rewards card no I don't want to pre-order shit. I'm not going to pay full price day 1 when I can get it for half with all DLC later so stop pushing it when a customer makes it clear they have no interest. That's just bad customer service

Axiom posted...

I worked in retail at one point in a specific department which required you to make small talk and get to know customers so that never bothered me. It's the employees that don't take a hint when you tell them no that is the problem at gamestop

No I don't want your rewards card no I don't want to pre-order shit. I'm not going to pay full price day 1 when I can get it for half with all DLC later so stop pushing it when a customer makes it clear they have no interest. That's just bad customer service

They ask each question once and you just say no. I don't see where the difficulty comes from. How do you maneuver any other social situations in life if saying no a couple times is such a struggle? Even when I had social anxiety, this was not something that triggered it. I want to bump into one of these forceful employees you guys are always referencing.
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Are you unable to read or what. They keep pushing even after you say no. I literally worked somewhere that I heard no 100s of times a day and never pushed it because I actually knew how to treat a customer

I've never had John madden forced on me
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Axiom posted...

Are you unable to read or what. They keep pushing even after you say no. I literally worked somewhere that I heard no 100s of times a day and never pushed it because I actually knew how to treat a customer

Yes

Lost_All_Senses posted...

I want to bump into one of these forceful employees you guys are always referencing.

How bout you?

Edit: And 100 times is once a customer, if you have 100 customers a day. And don't you get fired if you refuse to advertise for the people you work for?
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Yeah I've definitely never run into these crazy GameStop employees that just rant about pre-orders and shit for hours that everyone's always talking about, I've never had one who didn't just ask about whatever things they were supposed to ask about once and call it a day.
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DevsBro posted...

Kitt: Hi!
GS Employee: Hey, did you--
Kitt: Did you find everything you were looking for?
GS: Huh?
Kitt: Do you want to get a protection plan?
GS: Uh...
Kitt: Do you have a rewards card? Credit card? Do you want one?
GS: Yeah I do but--
Kitt: Anything you want to preorder?
GS: I don't--
Kitt: Thanks see ya later.

Kitt posted...

Lmao

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PatrickMahomes posted...

DevsBro posted...

Kitt: Hi!
GS Employee: Hey, did you--
Kitt: Did you find everything you were looking for?
GS: Huh?
Kitt: Do you want to get a protection plan?
GS: Uh...
Kitt: Do you have a rewards card? Credit card? Do you want one?
GS: Yeah I do but--
Kitt: Anything you want to preorder?
GS: I don't--
Kitt: Thanks see ya later.

Kitt posted...

Lmao

I wanna try that foreal lol. But that's EXACTLY how it goes down every time Im there. That small back and fourth. Then I leave.
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You should try selling game disc insurance to the clerk next time you go.
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In one of my favorite interactions with a GameStop employee, we bonded over games that got cancelled that we wish still got made. Talked for, like, 20 minutes. Thankfully, it was a slow day for them lol

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I heard you like protection plans so I got you a protection plan for your protection plan so you can protection plan your protection plan
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You're lucky then. I've seen and had others experience it in multiple places around the country so it's not exactly isolated to a couple stores

In retail it's understandable that they try to sell those (Especially credit cards and warranties as that's pure profit for the company. Employees likely get a bonus as well if it's like everywhere else) but pushing it after a customer makes it clear they aren't interested is just bad

I will say that at least they aren't deceptive about it that I've seen

Panthera posted...

Yeah I've definitely never run into these crazy GameStop employees that just rant about pre-orders and shit for hours that everyone's always talking about, I've never had one who didn't just ask about whatever things they were supposed to ask about once and call it a day.

Me neither. And thats including the several months I worked at a GameStop. The boss asked me if I had any questions on my first day, and my first day, and the very first thing I asked was if we had a quota for pre-orders or used games lol. She laughed and said that was just a myth, and that we didnt need to push either; just try to read customers and if it seemed like they might be interested in something, then we could suggest it.

Our phone answering greeting was something like Hi thank you for calling GameStop Ala Moana where we buy and sell used games, this is ____ speaking, how may I help you?
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I was at gamestop today, and the guy working the register didn't try to sell me anything.
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Maybe it's Ireland but the guys are the "HAI YOU WANNA PREORDER?! YEAH MAN I KNOW YOU DONT OWN THE CONSOLE BUT YOU CAN PREORDER IT AND LIKE BUY THE FUCKING CONSOLE HAHAHA SIGN UP PLEASE"

And the women are more "hey, yeah that game you're buying is pretty awesome. I liked how x happens in it, okay bye have a nice day! Oh I forgot, we're asking if anyone wants to order the latest AAA garbage title? No? Okay bye, have fun with the game!"
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i don't mind gamestop because saying "no thanks" isn't some difficult thing for me to do.
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