Board 8 > so uh, my new game has no game in the case [ebgames][gamestop]

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GuessMyUserName
12/25/11 2:32:00 PM
#1:


Well, not mine, I bought my brother Ace Combat 3D for Christmas. Just gave it to him... and there's no game inside.

Is this a common mess-up?... Would they believe me if I go to the store and say "my case was empty"?

-__-

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Great_Paul
12/25/11 2:34:00 PM
#2:


I've never heard of that before. Tough call. They might though.

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The Utility Man
12/25/11 2:35:00 PM
#3:


Allow me to quote a post I made in another topic about Gamestop which PUN denied...

From: FateStayAlbion
Not like theres much different between new and used versions at Gamestop


From: The Utility Man
That's only because a lot of the games marked "new" are in fact used. <_<



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GranzonEx
12/25/11 2:36:00 PM
#4:


You probably didn't buy a "new" game.

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BIGPUN9999
12/25/11 2:36:00 PM
#5:


my ditz coworker does this all of the time

just call them and explain what happened and they'll tell you to bring the case with the receipt

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BIGPUN9999
12/25/11 2:36:00 PM
#6:


stop being an idiot TUM

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GuessMyUserName
12/25/11 2:37:00 PM
#7:


From: GranzonEx | Posted: 12/25/2011 5:36:13 PM | #004
You probably didn't buy a "new" game.


it has the New price tag!

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WaIker
12/25/11 2:37:00 PM
#8:


TUM you do realize they still have to distinguish new and used

they're just on the same shelf in the same place

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GranzonEx
12/25/11 2:39:00 PM
#9:


From: GuessMyUserName | #007
it has the New price tag!


Should have checked the wrapping before leaving the store!

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tereziWright
12/25/11 2:42:00 PM
#10:


I can't speak for Pun's GS, but from what the 2 friends of mine who work at GS tell, it is indeed very common practice for employees to open new games, play them, and then sell them as new afterwards. At least here.

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OmarsComin
12/25/11 2:43:00 PM
#11:


this is why I don't buy games from gamestop! it's a pretty ludicrous thing to do.

my friend bought KoF13 last week and they stuck a PS3 disc in the 360 case. whack for real.
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BIGPUN9999
12/25/11 2:46:00 PM
#12:


we are allowed to check out used games. We're not supposed to do new games cause they're supposed to be ****ing new

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The Utility Man
12/25/11 2:51:00 PM
#13:


From: tereziWright
I can't speak for Pun's GS, but from what the 2 friends of mine who work at GS tell, it is indeed very common practice for employees to open new games, play them, and then sell them as new afterwards. At least here.


This is exactly what I've heard and I don't doubt it for a second.

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__Smurf__
12/25/11 2:58:00 PM
#14:


From: BIGPUN9999 | #005
my ditz coworker does this all of the time

just call them and explain what happened and they'll tell you to bring the case with the receipt


Whats stopping someone just keeping the game and pulling this? If Gamestop are confident they don't tamper with new games surely they'd acknowledge zero possibility of that happening? Unless it was on the suppliers end, in which case its presumably on gamestop to check their stock is correct on receipt?

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GenesisTwilight
12/25/11 3:00:00 PM
#15:


BIGPUN9999 posted...
we are allowed to check out used games. We're not supposed to do new games cause they're supposed to be ****ing new

Then why is the shrink wrap removed?

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OmarsComin
12/25/11 3:00:00 PM
#16:


Why does Gamestop remove the shrink wrap anyway? It's pretty offputting for a lot of people.
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Sorozone
12/25/11 3:01:00 PM
#17:


From: GenesisTwilight | #015
BIGPUN9999 posted...
we are allowed to check out used games. We're not supposed to do new games cause they're supposed to be ****ing new

Then why is the shrink wrap removed?


Shrink wrap is removed for display purposes. If they give a new game from behind the counter that is not shrink wrapped, ask for a different copy.

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tereziWright
12/25/11 3:03:00 PM
#18:


From: OmarsComin | #016
Why does Gamestop remove the shrink wrap anyway? It's pretty offputting for a lot of people.


I wouldn't care so much if they didn't put that ****ty sticker directly on the case afterwards. ****ing awful.

From: BIGPUN9999 | #012
we are allowed to check out used games. We're not supposed to do new games cause they're supposed to be ****ing new


I said it happened, not that it was approved.

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BIGPUN9999
12/25/11 3:03:00 PM
#19:


From: GenesisTwilight | #015
Then why is the shrink wrap removed?


From: OmarsComin | #016
Why does Gamestop remove the shrink wrap anyway? It's pretty offputting for a lot of people.


to display we have the game. its not rocket science here. people are morons, they don't think we have games unless they're on the shelves

if you buy the last one, you get the display copy.. which has never been used

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LeonhartFour
12/25/11 3:03:00 PM
#20:


...I don't think I've ever received a new game from GameStop that wasn't shrink wrapped. I just bought a couple of new games there a couple days ago, and they were both shrink wrapped.

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GuessMyUserName
12/25/11 3:03:00 PM
#21:


got my receipt woo

hopefully tomorrow goes well

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tereziWright
12/25/11 3:05:00 PM
#22:


From: Sorozone | #017
Shrink wrap is removed for display purposes. If they give a new game from behind the counter that is not shrink wrapped, ask for a different copy.


I've never received a new copy of a game at GS in shrink wrap that wasn't at a midnight release! They never have any shrinkwrapped copies at all, they're all unwrapped behind the counter.

Again, different policies for different stores I suppose.

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Rad Link 5
12/25/11 3:06:00 PM
#23:


From: The Utility Man | #003
From: FateStayAlbion
Not like theres much different between new and used versions at Gamestop

From: The Utility Man
That's only because a lot of the games marked "new" are in fact used. <_<




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BIGPUN9999
12/25/11 3:07:00 PM
#24:


From: __Smurf__ | #014
Whats stopping someone just keeping the game and pulling this? If Gamestop are confident they don't tamper with new games surely they'd acknowledge zero possibility of that happening? Unless it was on the suppliers end, in which case its presumably on gamestop to check their stock is correct on receipt?


we check our stock. nothing complicated

also I just want to say, just cause I work at gamestop doesn't mean I'm riding and dying for them

its just annoying how I have to deal with ignorant nerds that have the same attitude as TUM here every day

hate gamestop for the right reasons.


as far as LTM's GSs go, it seems that they're taking liberties with their perks and they're not supposed to be taking advantage of it like that. and I don't think theres any way to report this either, unless you get a new game with a scratch on it. Then you can send a complaint and I GUESS speculate on the complaint form that they're playing the games, but still. It sucks, they're a bunch of dicks for doing that.

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GenesisTwilight
12/25/11 3:08:00 PM
#25:


I've asked multiple times if there is a new copy with the shrink wrap only to be told that there isn't.

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Sorozone
12/25/11 3:08:00 PM
#26:


From: tereziWright | #022
I've never received a new copy of a game at GS in shrink wrap that wasn't at a midnight release! They never have any shrinkwrapped copies at all, they're all unwrapped behind the counter.

Again, different policies for different stores I suppose.


This sounds like a case of horrible employees, not policy.

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BIGPUN9999
12/25/11 3:11:00 PM
#27:


From: GenesisTwilight | #025
I've asked multiple times if there is a new copy with the shrink wrap only to be told that there isn't.


then you have a s***ty gamestop

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GranzonEx
12/25/11 3:13:00 PM
#28:


There's a few GS around here that give me a look of disgust when I ask for a new sealed copy. They once told me they can seal it in the back if I want a "new" game. It's not "new" if I'm not the first one opening it. It's only new when the game is sealed in that smooth factory y-fold wrapping.

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OmarsComin
12/25/11 3:14:00 PM
#29:


to display we have the game. its not rocket science here. people are morons, they don't think we have games unless they're on the shelves

if you buy the last one, you get the display copy.. which has never been used


I have never received a shrink wrapped version of any game from Gamestop. I doubt I'm getting the last copy of this stuff consistently. I've even asked a couple times if they had shrink-wrapped versions of whatever game I was buying and they always said no.

Luckily for me, Best Buy is in the same mall as Gamestop!
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tereziWright
12/25/11 3:14:00 PM
#30:


I honestly don't give 2 ****s if my game has been played, even if I'm buying it new.

I just don't want to deal with the ****ing sticker.

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OmarsComin
12/25/11 3:15:00 PM
#31:


I've asked multiple times if there is a new copy with the shrink wrap only to be told that there isn't.

then you have a s***ty gamestop


from the sound of things that are a lot of s***ty gamestops out there
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The n00b Avenger
12/25/11 3:16:00 PM
#32:


That's not a crappy gamestop that's a typical gamestop.

If you have a better one that means you have a really good gamestop

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BIGPUN9999
12/25/11 3:17:00 PM
#33:


From: GranzonEx | #028
There's a few GS around here that give me a look of disgust when I ask for a new sealed copy. They once told me they can seal it in the back if I want a "new" game. It's not "new" if I'm not the first one opening it. It's only new when the game is sealed in that smooth factory y-fold wrapping.


selling a sealed copy is alot easier than selling a display copy.. So I'm finding it kinda hard to believe they're getting upset that a customer wants them to do less work lol

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_Regaro_
12/25/11 3:18:00 PM
#34:


From: The n00b Avenger | #032
If you have a better one that means you have a really good gamestop


Which is why PUN is awesome. He makes gamestop a decent store by just being there!!

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Sorozone
12/25/11 3:18:00 PM
#35:


I don't know, I never ran into a crappy Gamestop. In fact the one that is closest to me was bragging about how they got some reward from corporate for being the best at something in the nation.

Guess I'm lucky!

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Rad Link 5
12/25/11 3:19:00 PM
#36:


The only thing I'm getting from this is that PUN works at a really nice Gamestop.

I can say for certain both of the Gamestops in my city are s***ty. One more so than the other, but still, both s***ty.

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SlymDayspring
12/25/11 3:19:00 PM
#37:


different stores are operated differently?!?!

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__Smurf__
12/25/11 3:20:00 PM
#38:


Weird to see lack of wrapping such a problem. Over here I can't recall ever buying something new in Gamestop and for it to not be shrink wrapped, maybe not so much a few generations back but nowadays when there's such a big distinction between new and used the "looks like its never been touched before" look is pretty important for consumers.

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OmarsComin
12/25/11 3:21:00 PM
#39:


Weird to see lack of wrapping such a problem. Over here I can't recall ever buying something new and for it to not be shrink wrapped, maybe not so much a few generations back but nowadays when there's such a big distinction between new and used the "looks like its never been touched before" look is pretty important for consumers.

that's how it is here too, just not at all the gamestops
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BIGPUN9999
12/25/11 3:24:00 PM
#40:


From: The n00b Avenger | #032
That's not a crappy gamestop that's a typical gamestop.

If you have a better one that means you have a really good gamestop


the thing is, I've never run into these problems at all in the gamestops I've shopped in the past

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OctilIery
12/25/11 3:24:00 PM
#41:


So basically as Pun says, they're allowed to check out used games, not new.

Some people don't follow the rules.

People breaking the rules means it's allowed now?

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OmarsComin
12/25/11 3:27:00 PM
#42:


People breaking the rules means it's allowed now?

it means it's happening
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OctilIery
12/25/11 3:28:00 PM
#43:


Also I'm more like to think that most people in here are just bad customers than people with bad stores. I've never had a problem with any Gamestop, except for one time when they couldn't find a case for one of the games they were selling in a sleeve.

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OctilIery
12/25/11 3:29:00 PM
#44:


OmarsComin posted...
People breaking the rules means it's allowed now?

it means it's happening


And it happens all over. It's not Gamestop exclusive.

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RyokIes
12/25/11 3:33:00 PM
#45:


the only problem i have with my gamestop is that one of the clerks always tries to convince me that kingdom hearts is a good series because when he tried making small talk about it when i bought two of the games for my sister i said it sucked

ugh

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Metal_DK
12/25/11 3:34:00 PM
#46:


i wish people would just ****ing stop buying from gamestop.

Used games are cheaper on amazon. New games aren't new some of the time. Its ridiculous how gamers don't do anything about crappy businesses in their own damn hobby.

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FFDragon
12/25/11 3:45:00 PM
#47:


I've never once received a shrink wrapped game from Gamestop that wasn't the collector's edition midnight release stuff. It's the entire reason I stopped buying from them. They always remove the wrap from the games as soon as they come in and I have a serious problem with that.

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OmarsComin
12/25/11 3:50:00 PM
#48:


Also I'm more like to think that most people in here are just bad customers than people with bad stores. I've never had a problem with any Gamestop, except for one time when they couldn't find a case for one of the games they were selling in a sleeve.

they (and you) are free to think that I'm a bad customer for expecting shrink wrapped games. And I'm free to just buy from Best Buy and Amazon instead, which I do.

And it happens all over. It's not Gamestop exclusive.

Gamestop is the only place I have this problem with.
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The Utility Man
12/25/11 3:55:00 PM
#49:


From: BIGPUN9999
then you have a s***ty gamestop


That's just it Pun, A LOT of us seem to. Sure maybe your's is a rare exception where it's a good one, but more and more all the time it seems like there's news of Gamestop doing something shady or underhanded.

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SHINE GET 64
12/25/11 3:55:00 PM
#50:


yeah my games from gamestop are always shrink wrapped

don't know whats wrong with your guys stores

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