Current Events > Home Depot fires black man standing up to racist customer

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ExtremeLuchador
07/20/18 6:42:36 PM
#51:


Home Depot allows you to bring your dogs in nation-wide.
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kingdrake2
07/20/18 6:44:15 PM
#52:


EliteLevel posted...
iPhone_7 posted...
Even worse when the pet pisses on the floor. The old lady will continue shopping like its nothing.


Even worse when the old lady pisses on the floor and continues shopping like its nothing.


even worse when both of them pisses on the floor and continues shopping like it's nothing.
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ImTheMacheteGuy
07/20/18 6:45:42 PM
#53:


but then returned because he forgot his dog

...

Am I the only one that raised an eyebrow here?
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iPhone_7
07/20/18 6:46:14 PM
#54:


EliteLevel posted...
iPhone_7 posted...
Even worse when the pet pisses on the floor. The old lady will continue shopping like its nothing.


Even worse when the old lady pisses on the floor and continues shopping like its nothing.

Never happened at our store. There has however been a few times where the lady crapped her Depends and continues shopping.
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Lordgold666
07/20/18 7:23:29 PM
#55:


EliteLevel posted...
iPhone_7 posted...
Even worse when the pet pisses on the floor. The old lady will continue shopping like its nothing.


Even worse when the old lady pisses on the floor and continues shopping like its nothing.

Ppl actually do this tho

Had a women shit explosive diarrhea into a bucket in my stores backroom warehouse years back when i used to work retail. Had no fucking clue who did it, so i checked the cameras to see which of my employees was going to be terminated and low and behold, it was this random middle aged blonde women. She didnt even wipe. Afterwards, she quickly scuttled out into the store like it never happened and bought over $100 of merchandise, so i didnt blow up her spot in front of everyone

Made the new guy clean it up for an additional break lol
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Delirious_Beard
07/20/18 7:41:44 PM
#56:


fuck home depot
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kingdrake2
07/20/18 7:43:12 PM
#57:


Lordgold666 posted...
EliteLevel posted...
iPhone_7 posted...
Even worse when the pet pisses on the floor. The old lady will continue shopping like its nothing.


Even worse when the old lady pisses on the floor and continues shopping like its nothing.

Ppl actually do this tho

Had a women shit explosive diarrhea into a bucket in my stores backroom warehouse years back when i used to work retail. Had no fucking clue who did it, so i checked the cameras to see which of my employees was going to be terminated and low and behold, it was this random middle aged blonde women. She didnt even wipe. Afterwards, she quickly scuttled out into the store like it never happened and bought over $100 of merchandise, so i didnt blow up her spot in front of everyone

Made the new guy who was on probation clean it up for an additional break lol


fixed.
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RE_expert44
07/20/18 7:47:11 PM
#58:


The problem is that if there wasn't a public showing of this, the guy would have been shot canned and swept under the rug. Companies need to start backing their people over shitty customers
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ModLogic
07/20/18 7:49:09 PM
#59:


SomeGuyUO posted...

Youre lucky Im at work, because if I wasnt, this wouldnt be happening, or you wouldnt be talking to me like this, Rucker recalled snapping back.

but but but he didnt do nothing except escalate the situation with a weak threat like this
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#60
Post #60 was unavailable or deleted.
mustachedmystic
07/20/18 7:58:23 PM
#61:


Hairistotle posted...
Fine. I have a Lowes and a Harbor Freight right around the corner anyway.


Isn't Harbor Freight the home of crappy Chinese made shit that'll break/explode/electrocute you the first time you use it?
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Hexenherz
07/20/18 7:59:09 PM
#62:


Part of me wishes we had a Lowe's to go to now, but at least *corporate* Home Depot gave him his job back so I guess the whole company isn't terrible.
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Laserion
07/20/18 8:02:19 PM
#63:


_RETS_ posted...
An Academy fired a white dude for stopping a black suspect who was trying to steal a gun and ammo from the store.

Does that qualify for a "this is america" race-baiting bullshit headline or nah?

No one is a thief while in the store. Even if you see someone pocket something, you can't accuse them of anything until they take it outside without paying (where the loss prevention team will be waiting). The person could just pull the item out and pay it before leaving.
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#64
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#65
Post #65 was unavailable or deleted.
glitteringfairy
07/20/18 8:05:31 PM
#66:


This is part for the course in retail. Under no circumstances are you to engage a customer in hostile behavior no matter how ridiculous it is. Disengage and walk away.
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Questionmarktarius
07/20/18 8:07:47 PM
#67:


glitteringfairy posted...
This is part for the course in retail. Under no circumstances are you to engage a customer in hostile behavior no matter how ridiculous it is. Disengage and walk away.

Because, a 'hero' is an insurance and legal liability.
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gatorsPENSbucs
07/20/18 8:13:17 PM
#68:


They kinda did the right thing in letting him go and did the right thing bringing him back. Good job.

glitteringfairy posted...
This is part for the course in retail. Under no circumstances are you to engage a customer in hostile behavior no matter how ridiculous it is. Disengage and walk away.

Yup. You either say I'll get the person in charge or you say the cops are gonna be called. Anything to get it over quickly so you don't say anything. Other than that it's yes sir okay sir sorry sir.
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_RETS_
07/20/18 9:14:04 PM
#69:


Laserion posted...
_RETS_ posted...
An Academy fired a white dude for stopping a black suspect who was trying to steal a gun and ammo from the store.

Does that qualify for a "this is america" race-baiting bullshit headline or nah?

No one is a thief while in the store. Even if you see someone pocket something, you can't accuse them of anything until they take it outside without paying (where the loss prevention team will be waiting). The person could just pull the item out and pay it before leaving.


Except the dude was running away having taken a gun and ammo. No need to try and explain it away
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kingdrake2
07/20/18 9:15:45 PM
#70:


glitteringfairy posted...
This is part for the course in retail. Under no circumstances are you to engage a customer in hostile behavior no matter how ridiculous it is. Disengage and walk away.


somebody's pride is at stake. but it's really hard to be the bigger man and make the fool out of the aggressor.
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cjsdowg
07/20/18 9:24:44 PM
#71:


frozenshock posted...
fatirishdrunk posted...
what

no like oky so you open a surfing shop in downtown montana. dumb idea and the customers want you to sell hacksaws instead. the customers are right, you sell hacksaws and they buy. you sell surfing gear and they don't buy.

it's nothing to do with customer interaction and dipomatic relations


https://www.youtube.com/watch?v=62bYUbiPpc4" data-time="


I never understood his gimmick.

He is named Hacksaw but he goes around with a 2 by 4.
Then he is played as some what mentally slow.
And he is all about America , then he is football player 2.
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P4wn4g3
07/20/18 9:52:15 PM
#72:


Can't believe they would react that way over a homeless schizo in the first place. Get some security in place ffs.
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hockeybub89
07/20/18 9:57:52 PM
#73:


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chrono625
07/20/18 10:03:40 PM
#74:


You can blame home depot all you want, but the protocol exists for many reasons.

One being as they said, to diffuse the situation rather than escalate it and have employees or other customers be subjected to potential violence from an altercation.

Also, people like this asshole customer are BEGGING to be assaulted by an employee even if it is retaliation just to pursue a law suit which they would win or settle.

It's why retail stores will not allow employees to stop thieves. There is way too much liability involved. They'd rather let them steal some merchandise than deal with tenuous lawsuits.

But it's an absolute bullshit rule and standard set by these retailers.
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Reis
07/20/18 10:04:16 PM
#75:


CapnMuffin posted...
Im always boggled by businesses that dont have their employees backs and wont give them the benefit of the doubt. Especially when customers are brazenly aggressive like that.

it made more sense pre-internet when you had to rely on word of mouth for recommendations for good places, but now that everyone has smartphones its far more damaging to have on record your employees getting shitted on by garbage customers rather than having them stand up for themselves (verbally)
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G-Ziss
07/20/18 10:07:57 PM
#76:


I am not defending the customer because he's clearly a piece of shit, but I see nothing racist in any of the comments he made.
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SomeGuyUO
07/20/18 10:09:59 PM
#77:


One detail everyone looked over is that the racist customer called Home Depot to complain against the employee saying the employee (black dude) was saying racist things to him (racist customer).
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DarkTransient
07/20/18 10:12:41 PM
#78:


NibeIungsnarf posted...
SomeGuyUO posted...
Youre lucky Im at work, because if I wasnt, this wouldnt be happening, or you wouldnt be talking to me like this, Rucker recalled snapping back.

So he was threatening someone while on the job.

Regardless of extrenuating circumstances, that's not something you should do.


While this is true, firing given the situation is an overreaction. Had he merely been given a warning, I'd say fair next for sure.
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gatorsPENSbucs
07/20/18 10:27:48 PM
#79:


G-Ziss posted...
I am not defending the customer because he's clearly a piece of shit, but I see nothing racist in any of the comments he made.

He was in the gray area. Could have been could have not been.
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RainblowDash
07/20/18 10:33:07 PM
#80:


Another Russian piece of racial strife fake news?
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dave_is_slick
07/20/18 11:18:56 PM
#81:


G-Ziss posted...
I am not defending the customer because he's clearly a piece of shit, but I see nothing racist in any of the comments he made.

You're blind.
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gp1829
07/20/18 11:32:12 PM
#82:


G-Ziss posted...
I am not defending the customer because he's clearly a piece of shit, but I see nothing racist in any of the comments he made.


Read it again. Maybe slower this time.
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gp1829
07/20/18 11:33:36 PM
#83:


frozenshock posted...
SomeGuyUO posted...
I said to him, Sir, when you have your dog in here we prefer that you keep it on a leash. He turned around and said, Fuck you. Youre an asshole youre a piece of shit, Rucker recalled.

The customer didnt stop there, adding, If Trump wasnt president, you wouldnt even have a job and Youre from the ghetto, what do you know? according to Rucker.


This makes no sense.


He must think since Trump tweets about Black unemployment being at an all time low that he is personally responsible for any black person having a job.
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RetsuZaiZen
07/21/18 7:30:39 AM
#84:


NightMarishPie posted...
Why do they specify how much he makes?


@NightMarishPie

I read that he started out at $12 and was at $12.78 ten years later. I guess they're shining light on that for some reason?
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NibeIungsnarf
07/21/18 7:32:30 AM
#85:


DarkTransient posted...
NibeIungsnarf posted...
SomeGuyUO posted...
Youre lucky Im at work, because if I wasnt, this wouldnt be happening, or you wouldnt be talking to me like this, Rucker recalled snapping back.

So he was threatening someone while on the job.

Regardless of extrenuating circumstances, that's not something you should do.


While this is true, firing given the situation is an overreaction. Had he merely been given a warning, I'd say fair next for sure.


Oh definitely. Im glad he got his job back.
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Newhopes
07/21/18 7:45:40 AM
#86:


I took some crap back when I was in retail when I was young including racist crap from other races you just have to deal with it calmly, it you don't and snap back you get sacked it's as simple as that.
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G-Ziss
07/21/18 8:10:43 AM
#87:


dave_is_slick posted...
G-Ziss posted...
I am not defending the customer because he's clearly a piece of shit, but I see nothing racist in any of the comments he made.

You're blind.


If I am blind, help me see. The closest thing I can see that some people would interpret as racist is saying he's from the ghetto, but that's not really a racist statement.
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SomeGuyUO
07/21/18 1:54:02 PM
#88:


https://mobile.twitter.com/IndivisibleNet/status/1020450465882857472

Update: He is not accepting the return job offer.
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Payzmaykr
07/21/18 1:55:58 PM
#89:



Youre lucky Im at work, because if I wasnt, this wouldnt be happening, or you wouldnt be talking to me like this, Rucker recalled snapping back.


Thats not worth firing somebody.
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G-Ziss
07/21/18 3:42:30 PM
#90:


Payzmaykr posted...

Youre lucky Im at work, because if I wasnt, this wouldnt be happening, or you wouldnt be talking to me like this, Rucker recalled snapping back.


Thats not worth firing somebody.


He's essentially threatening the customer. That's definitely grounds for firing.
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Questionmarktarius
07/21/18 5:04:53 PM
#91:


SomeGuyUO posted...
https://mobile.twitter.com/IndivisibleNet/status/1020450465882857472

Update: He is not accepting the return job offer.

Allow me to offer a humble suggestion:
https://jobs.lowes.com/
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