Current Events > EA customer support gave account information to a hacker; player loses millions.

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LightningAce11
01/06/18 1:23:16 AM
#1:


https://www.reddit.com/r/FIFA/comments/7ogsoe/ea_gave_my_account_to_a_hacker_i_need_lawyer/

That company needs to be shut down.
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Doe
01/06/18 1:25:11 AM
#2:


"loses millions"

In in-game credits though right? Not real money
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TheMarthKoopa
01/06/18 1:25:22 AM
#3:


Not sure why losing an EA account would be a big deal
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Bluebomber182
01/06/18 1:28:10 AM
#4:


when i read millions i thought it was dollars but it turned out to be credits

still fuck ea
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SK8T3R215
01/06/18 1:29:11 AM
#5:


Lol manchildren losing millions of vidya game bullshit
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Rika_Furude
01/06/18 1:30:32 AM
#6:


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Axiom
01/06/18 1:31:01 AM
#7:


Did they really ok the guy after he fucked up a security question. EA deserves to go bankrupt
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Frolex
01/06/18 1:32:11 AM
#8:


all that Pride and Accomplishment down the drain
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SapphireOfChaos
01/06/18 1:32:27 AM
#9:


Sure gave the hacker a sense of pride and accomplishment, lmao.
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St_Harley
01/06/18 1:32:51 AM
#10:


gotta love how EA never ceases to stop being garbage
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Hexenherz
01/06/18 1:34:51 AM
#11:


I didn't read the comments but I'm confused how he got screenshots of the chat
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Rika_Furude
01/06/18 1:34:57 AM
#12:


TheMarthKoopa posted...
Not sure why losing an EA account would be a big deal

not sure why you dont understand what identify theft is or how stealing credit card info is bad
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TheMarthKoopa
01/06/18 1:37:23 AM
#13:


Rika_Furude posted...
not sure why you dont understand what identify theft is or how stealing credit card info is bad

His account was stolen, not his identity or credit card
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Rika_Furude
01/06/18 1:38:36 AM
#14:


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Hexenherz
01/06/18 1:38:46 AM
#15:


TheMarthKoopa posted...
Rika_Furude posted...
not sure why you dont understand what identify theft is or how stealing credit card info is bad

His account was stolen, not his identity or credit card

Eh, if he had his card details saved to his account the hacker could have technically gone on a shopping spree on origin.
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UrCa1988
01/06/18 1:42:36 AM
#16:


SK8T3R215 posted...
Lol manchildren losing millions of vidya game bullshit

I bet you're the sort of cuck that orders a cheeseburger at a restaurant, gets slapped by the waiter and given a $30 dollar check and you happily pay it and leave.
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Hexenherz
01/06/18 1:44:14 AM
#17:


UrCa1988 posted...
SK8T3R215 posted...
Lol manchildren losing millions of vidya game bullshit

I bet you're the sort of cuck that orders a cheeseburger at a restaurant, gets slapped by the waiter and given a $30 dollar check and you happily pay it and leave.


Imagine using the word "cuck" unironically and then typing out this cringe-worthy scenario that is entirely unimaginable because of how unrealistic it is.
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SK8T3R215
01/06/18 1:44:36 AM
#18:


UrCa1988 posted...
SK8T3R215 posted...
Lol manchildren losing millions of vidya game bullshit

I bet you're the sort of cuck that orders a cheeseburger at a restaurant, gets slapped by the waiter and given a $30 dollar check and you happily pay it and leave.


Actually I stay home and make my own $30 burger.
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UrCa1988
01/06/18 1:45:53 AM
#19:


Hexenherz posted...
UrCa1988 posted...
SK8T3R215 posted...
Lol manchildren losing millions of vidya game bullshit

I bet you're the sort of cuck that orders a cheeseburger at a restaurant, gets slapped by the waiter and given a $30 dollar check and you happily pay it and leave.


Imagine using the word "cuck" unironically and then typing out this cringe-worthy scenario that is entirely unimaginable because of how unrealistic it is.

I didn't realize there were such spineless bitches in the world that would just accept having their things stolen and not do anything about it, I had to invent a scenario to accommodate such a person.
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Hexenherz
01/06/18 1:46:33 AM
#20:


Also can someone please answer how he got pictures of the chat
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Sphyx
01/06/18 1:56:36 AM
#21:


UrCa1988 posted...
I bet you're the sort of cuck that orders a cheeseburger at a restaurant, gets slapped by the waiter and given a $30 dollar check and you happily pay it and leave.

Cringeworthy insult.
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Hexenherz
01/06/18 2:00:15 AM
#22:


Also not only do we not know how he got the pictures of the conversation, we don't have any sort of confirmation that the answer provided was correct or incorrect...
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TheCEmanCometh
01/06/18 2:02:02 AM
#23:


Hexenherz posted...
Also can someone please answer how he got pictures of the chat


Could be fake and reddit got fooled.
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Tropicalwood
01/06/18 2:08:06 AM
#24:


Doe posted...
"loses millions"

In in-game credits though right? Not real money

It's Fifa, so he probably spent a few hundred on micro-transactions.
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Doe
01/06/18 2:09:38 AM
#25:


Hmm.

The thing about this is that it doesn't even matter if it's fake because it demonstrates how bad EA is regardless when people believe this without a second thought
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TheMarthKoopa
01/06/18 2:11:37 AM
#26:


TheCEmanCometh posted...
Hexenherz posted...
Also can someone please answer how he got pictures of the chat


Could be fake and reddit got fooled.

Chat logs through email?
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Zack_Attackv1
01/06/18 2:12:16 AM
#27:


Peter Moore is gone. Where the hell are my Dead Space remasters?
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TheCEmanCometh
01/06/18 2:13:24 AM
#28:


TheMarthKoopa posted...
TheCEmanCometh posted...
Hexenherz posted...
Also can someone please answer how he got pictures of the chat


Could be fake and reddit got fooled.

Chat logs through email?


I have two views either is fake. Or if it real that guy is dumb posting all the evidence for EA to see and prepare for in court.
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Muffinz0rz
01/06/18 2:18:29 AM
#29:


Is nobody going to question the fact that the hacker also had access to the victim's email? Obviously that's another sign that the victim has bad security practices.

(Still, not defending the "wrong" (I don't know, it's French) security question answer. That's fucked up)

EDIT: Also fuck this topic title
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darod2007
01/06/18 2:31:56 AM
#30:


Muffinz0rz posted...
Is nobody going to question the fact that the hacker also had access to the victim's email? Obviously that's another sign that the victim has bad security practices.

(Still, not defending the "wrong" (I don't know, it's French) security question answer. That's fucked up)

EDIT: Also fuck this topic title

The hacker did not have access to the victim's email. That's probably why no one has questioned it.
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Buzz Killjoy
01/06/18 11:08:41 AM
#31:


The chat logs were probably emailed to him automatically after the chat ended. That's very common in tech support.

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Muffinz0rz
01/06/18 1:16:06 PM
#32:


darod2007 posted...
Muffinz0rz posted...
Is nobody going to question the fact that the hacker also had access to the victim's email? Obviously that's another sign that the victim has bad security practices.

(Still, not defending the "wrong" (I don't know, it's French) security question answer. That's fucked up)

EDIT: Also fuck this topic title

The hacker did not have access to the victim's email. That's probably why no one has questioned it.

So the hacker just entered six random digits?

Okay that's fucked
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WaffIeElite
01/06/18 1:26:21 PM
#33:


Wow, that Subreddit's downvote button is disabled for comments.

Desperate EA shills.
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UrCa1988
01/06/18 2:41:41 PM
#34:


Muffinz0rz posted...
darod2007 posted...
Muffinz0rz posted...
Is nobody going to question the fact that the hacker also had access to the victim's email? Obviously that's another sign that the victim has bad security practices.

(Still, not defending the "wrong" (I don't know, it's French) security question answer. That's fucked up)

EDIT: Also fuck this topic title

The hacker did not have access to the victim's email. That's probably why no one has questioned it.

So the hacker just entered six random digits?

Okay that's fucked

Not exactly.

Origin has a mail system that the hacker had access to because they had the account already. It was essentially two factor failure because the rep probably didn't even bother to check the secret question and then sent the verification code via the origin mail system. It would be like DMing someone already using the account if it was indeed their account. The hacker didn't need access to the email bound to the account from the beginning
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Muffinz0rz
01/06/18 2:50:44 PM
#35:


UrCa1988 posted...
Muffinz0rz posted...
darod2007 posted...
Muffinz0rz posted...
Is nobody going to question the fact that the hacker also had access to the victim's email? Obviously that's another sign that the victim has bad security practices.

(Still, not defending the "wrong" (I don't know, it's French) security question answer. That's fucked up)

EDIT: Also fuck this topic title

The hacker did not have access to the victim's email. That's probably why no one has questioned it.

So the hacker just entered six random digits?

Okay that's fucked

Not exactly.

Origin has a mail system that the hacker had access to because they had the account already. It was essentially two factor failure because the rep probably didn't even bother to check the secret question and then sent the verification code via the origin mail system. It would be like DMing someone already using the account if it was indeed their account. The hacker didn't need access to the email bound to the account from the beginning

Oh so it's a mistake on Origin's part
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