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Current Events > MGM Resorts got hacked. Everything is down.

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CableZL
09/12/23 12:27:08 AM
#1:


https://www.usatoday.com/story/tech/news/2023/09/11/mgm-cyber-attack-impact-resorts-hotels-us/70828503007/

All of their casinos, room keys, hotel systems, ATMs, etc. are down because of this. MGM, The Luxor, The Excalibur, Aria...

Daaaamn

I stayed at the Aria years ago during a company trip.

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Questionmarktarius
09/12/23 12:28:34 AM
#2:


The door locks are connected to the internet?
That just seems dumb.
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Jagr_68
09/12/23 12:29:05 AM
#3:


And not a single customer will be compensated lolz

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MabusIncarnate
09/12/23 12:29:16 AM
#4:


I bet they lose a lot of employees tonight, that's insane. I have hotel desk experience, all keys going out alone is gonna be hell on everyone.

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OriginalPlain2
09/12/23 12:30:49 AM
#5:


dang

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CableZL
09/12/23 12:32:01 AM
#6:


Questionmarktarius posted...
The door locks are connected to the internet?
That just seems dumb.
I'd imagine those are connected to a network, but not accessible via the internet. Attackers accessed their internal network somehow.

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HBOSS
09/12/23 12:34:05 AM
#7:


Some oceans 11 stuff going on there

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#8
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Baha05
09/12/23 12:34:41 AM
#9:


HBOSS posted...
Some oceans 11 stuff going on there
Was about to say this some shit is about to get stolen.

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Shotgunnova
09/12/23 12:35:17 AM
#10:


Cut my wifi into pieces
This is my last Resort

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Zikten
09/12/23 12:37:39 AM
#11:


Could people be locked inside their rooms?
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Pitlord_Special
09/12/23 12:41:20 AM
#12:


It says digital keys which is just where you can go into the app and unlock your room using your phone. The card keys should still be fine.

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XxKrazyChaosxX
09/12/23 12:49:54 AM
#13:


Zikten posted...
Could people be locked inside their rooms?

https://youtu.be/Y_dIJvWIz3s?si=TJowgVoOpUgJXnwf

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StealThisSheen
09/12/23 12:53:05 AM
#14:


Pitlord_Special posted...
It says digital keys which is just where you can go into the app and unlock your room using your phone. The card keys should still be fine.

This. The physical cards will still work.

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CableZL
09/12/23 12:55:48 AM
#15:


Pitlord_Special posted...
It says digital keys which is just where you can go into the app and unlock your room using your phone. The card keys should still be fine.
That makes more sense than what I said, lol. Thanks for pointing that out.

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Serious_Cat
09/12/23 1:14:26 AM
#16:


Zikten posted...
Could people be locked inside their rooms?
No. Building code requires hotel rooms to be operable from the inside without a key.

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Smashingpmkns
09/12/23 1:16:38 AM
#17:


Damn I feel for the employees that have to deal with this. I can't imagine the hell they're going through

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Kim_Seong-a
09/12/23 2:12:38 AM
#18:


Questionmarktarius posted...
The door locks are connected to the internet?
That just seems dumb.

I always thought Megaman Battle Network was a moronic take on the future but modern IOT seems infinitely dumber lol

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EyeWontBeFooled
09/12/23 2:15:43 AM
#19:


MabusIncarnate posted...
I bet they lose a lot of employees tonight, that's insane. I have hotel desk experience, all keys going out alone is gonna be hell on everyone.
It happened to me once. Never. Fucking AGAIN. What a shitshow the next two days were.

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[deleted]
09/12/23 7:01:25 AM
#21:


[deleted]
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CableZL
09/12/23 9:52:19 AM
#20:


bump

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AlveinFencer
09/12/23 9:55:23 AM
#22:


Shotgunnova posted...
Cut my wifi into pieces
This is my last Resort
Disconnection
No streaming

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WingsOfGood
09/12/23 9:56:01 AM
#23:


So what was stolen?

Actual money or just customer data?
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Were_Wyrm
09/12/23 9:57:17 AM
#24:


Jagr_68 posted...
And not a single customer will be compensated lolz
They'll get two coupons to the free buffet.

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voldothegr8
09/12/23 9:58:14 AM
#25:


I'm staying at the Luxor in a month

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KiwiTerraRizing
09/12/23 10:00:41 AM
#26:


Shit, tried to book a room yesterday and noticed that. Crazy.

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KiwiTerraRizing
09/12/23 10:01:13 AM
#27:


Questionmarktarius posted...
The door locks are connected to the internet?
That just seems dumb.

To your phone, you can use Bluetooth

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Kaldrenthebold
09/12/23 10:03:39 AM
#28:


I was just at the Borgata two weeks ago, great timing. I used my phone as my everything.

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WingsOfGood
09/12/23 10:04:16 AM
#29:


Lots of free credit watch service is best they gonna do hehe
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CableZL
09/12/23 10:04:53 AM
#30:


https://twitter.com/LasVegasLocally/status/1701443825775087638

They're apparently operational again. I wonder how they fixed it

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CE_gonna_CE
09/12/23 10:05:07 AM
#31:


And this is why Ill never, ever use digital keys.

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[deleted]
09/13/23 1:02:15 PM
#35:


[deleted]
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CableZL
09/13/23 2:18:20 PM
#32:


Apparently some of their systems are still offline. People are having to check in in person and there are long wait times.

https://www.mgmresorts.com/en.html

Their web site is still down.

There are some reports that they may not be able to issue paychecks on Friday unless they do it manually.

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EyeWontBeFooled
09/13/23 3:31:53 PM
#33:


CableZL posted...
Apparently some of their systems are still offline. People are having to check in in person and there are long wait times.

https://www.mgmresorts.com/en.html

Their web site is still down.

There are some reports that they may not be able to issue paychecks on Friday unless they do it manually.
Holy crap, that is BAD. Like people are getting fired kind of bad. Las Vegas casino and hotel security should be top of class. Systems down for multiple days simply should not happen.

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CableZL
09/13/23 3:37:29 PM
#34:


https://www.engadget.com/hackers-claim-it-only-took-a-10-minute-phone-call-to-shutdown-mgm-resorts-143147493.html

A russian hacker group is taking responsibility for it... They said they just needed to find an employee on LinkedIn, then they made a 10-minute call to the helpdesk.

So I guess we know that helpdesk employee is gonna get fired because of this

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Error1355
09/13/23 3:42:59 PM
#36:


CableZL posted...
They said they just needed to find an employee on LinkedIn, then they made a 10-minute call to the helpdesk.

And this is why there are strict protocols for employees calling into my help desk system that I will make every tech calling in follow exactly or I won't do shit for them lol.

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voldothegr8
09/13/23 3:49:45 PM
#37:


CableZL posted...
https://www.engadget.com/hackers-claim-it-only-took-a-10-minute-phone-call-to-shutdown-mgm-resorts-143147493.html

A russian hacker group is taking responsibility for it... They said they just needed to find an employee on LinkedIn, then they made a 10-minute call to the helpdesk.

So I guess we know that helpdesk employee is gonna get fired because of this


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KiwiTerraRizing
09/13/23 3:52:14 PM
#38:


MGM paid millions to the hackers and still got shut down. Its Russians, of course.

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Tyranthraxus
09/13/23 3:52:44 PM
#39:


Error1355 posted...
And this is why there are strict protocols for employees calling into my help desk system that I will make every tech calling in follow exactly or I won't do shit for them lol.

I wonder what they could have possibly called about. And why would one compromised employee have access to the whole network?

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CableZL
09/13/23 4:05:28 PM
#40:


Tyranthraxus posted...
I wonder what they could have possibly called about. And why would one compromised employee have access to the whole network?

That's an area where network / network security teams can get lazy. It's much easier to just set up a vpn for everyone to use than it is to set up the vpn and then further segment access with role-based access control.

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Tyranthraxus
09/13/23 4:14:14 PM
#41:


CableZL posted...
That's an area where network / network security teams can get lazy. It's much easier to just set up a vpn for everyone to use than it is to set up the vpn and then further segment access with role-based access control.

The Security chief at my job once brought up plans to have a VPN to the data center during a meeting and I guess he did this without the CTO knowing because the CTO had a fucking fit.

"No. Absolutely no VPN to the data center."

"Why not?"

"Because I said so."

"But you're putting yourself at a disadvantage."

"This is not up for discussion."

Don't think I ever seen him get that mad before.

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CableZL
09/13/23 4:15:41 PM
#42:


I'm guessing MGM Resorts doesn't have 2FA on their VPN either. That'll probably be on the list of changes. At my job, we have 2FA on everything internal.

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Priere
09/13/23 4:17:46 PM
#43:


Why do people continue giving their money to casinos?

They can just toss it in a mail box for the same effect.

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EyeWontBeFooled
09/13/23 4:18:41 PM
#44:


Then this was a disaster waiting to happen. Got it.

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LaLeyenda
09/13/23 4:19:21 PM
#45:


CableZL posted...
https://www.engadget.com/hackers-claim-it-only-took-a-10-minute-phone-call-to-shutdown-mgm-resorts-143147493.html

A russian hacker group is taking responsibility for it... They said they just needed to find an employee on LinkedIn, then they made a 10-minute call to the helpdesk.

So I guess we know that helpdesk employee is gonna get fired because of this
Did they not play the non-lexical vocable version of the song "I Am So Glad I'm Finally Returning Back Home" by Eduard Anatolyevich Khil?
https://www.youtube.com/watch?v=sTSA_sWGM44

Pathetic.

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voldothegr8
09/13/23 4:20:14 PM
#46:


Priere posted...
Why do people continue giving their money to casinos?

They can just toss it in a mail box for the same effect.
You can stay at their hotels and not gamble. They're a resort company, the casino is just a piece of the resort.

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#47
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Haejin
09/13/23 4:21:34 PM
#48:


Stayed there once, I mean i don't feel too bad for them they'll make the money back in no time

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KiwiTerraRizing
09/13/23 4:23:01 PM
#49:


Priere posted...
Why do people continue giving their money to casinos?

They can just toss it in a mail box for the same effect.

Its a rush for people like booze and drugs.

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Haejin
09/13/23 4:23:03 PM
#50:


Priere posted...
Why do people continue giving their money to casinos?

They can just toss it in a mail box for the same effect.
Thrill. When I talk to gamblers they even admit that it's a huge scam and they've lost a lot of money but they enjoy the thrill when they sit at a table or slot

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