Current Events > Woman fired from work from home job for not typing enough

(+) Yeah! (+)

https://au.finance.yahoo.com/news/aussie-wfh-worker-fired-for-not-typing-enough-041736922.html

An Aussie woman who worked from home has been sacked after her employer monitored her laptop activity and found she wasnt typing enough. The Fair Work Commission (FWC) rejected an unfair-dismissal claim brought by former Insurance Australia Group (IAG) consultant Suzie Cheikho and found she was fired for a valid reason of misconduct. Cheikho had been working for the insurance company for 18 years and was responsible for creating insurance documents, meeting regulatory timelines and, ironically, managing work-from-home compliance, among other duties. According to FWC findings, Cheiko was fired by IAG on February 20 for failing to do her work as required from October to December 2022. Cheikho claimed there was no valid reason for her dismissal and said IAG had a premeditated plan to remove her from the business and she alleged she was targeted because of her mental health issues.

Her manager noted Cheikho had performance issues, including difficulties in meeting deadlines, being absent and uncontactable, missing meetings and failure to lodge documentation with the regulator, which resulted in IAG being fined. IAG claimed that when it reviewed her cyber activity, including keystroke activity, there were significant periods where no or minimal keyboard activity was evident. It found she failed to work her rostered hours for 44 days of the 49 days monitored, started late on 47 days, finished early on 29 days and did no work on four days. During the days she did log on, she had very low keystroke activity on her laptop, which indicated she was not doing her work as required. She recorded 117 hours with zero keystrokes during October, 143 hours in November and 60 hours in December. FWC deputy-president Thomas Roberts found the evidence showed Cheikho was not working as she was required to do during her designated working hours and she was unable to provide a credible explanation after it was brought to her attention. Roberts concluded there was a valid reason for her dismissal.

https://gamefaqs.gamespot.com/a/user_image/9/9/9/AAXQRuAAEvOP.jpg

Sounds like it was fair

Turbam posted...

Sounds like it was fair

Fair Maiden my butt

BlueTigerLion posted...

https://gamefaqs.gamespot.com/a/user_image/9/9/9/AAXQRuAAEvOP.jpg

Cheikho had been working for the insurance company for 18 years

Uh-huh...

Turbam posted...

Sounds like it was fair

If your employer is micromanaging you to the point of counting keystrokes, and thinking that qualifies as "work," then nothing about this was fair.

Those are employers who know fuck-all except metrics, which have nothing to do with the job.

Sounds like she fucked up. Multiple times.

BlueTigerLion posted...

Her manager noted Cheikho had performance issues, including difficulties in meeting deadlines, being absent and uncontactable, missing meetings and failure to lodge documentation with the regulator, which resulted in IAG being fined.

Click bait title

DnDer posted...

If your employer is micromanaging you to the point of counting keystrokes, and thinking that qualifies as "work," then nothing about this was fair.

Those are employers who know fuck-all except metrics, which have nothing to do with the job.

did you read the rest of it?

She recorded 117 hours with zero keystrokes during October, 143 hours in November and 60 hours in December.

Oops?

DnDer posted...

If your employer is micromanaging you to the point of counting keystrokes, and thinking that qualifies as "work," then nothing about this was fair.

Those are employers who know fuck-all except metrics, which have nothing to do with the job.

Agreed, but they found that she didn't do any work whatsoever; and when they brought it up to her she couldn't give them a reason at all.

thronedfire2 posted...

did you read the rest of it?

Yeah, and I'd be very suspect of those statistics. I did a stint in IT, and there were days where I didn't end up touching my keyboard.

Your mouse movements are not your productivity.

The amount of time you're in front of the keyboard and company's webcam is not your successful work product.

Anyone using that kind of spyware on their employees doesn't know how to properly run a department, let alone a company, and any judgment they make on employee retention should be instantly suspect.

How did her activity compare to other people with the same job?

So she got fired for not working? Seems pretty fair to me

BlueTigerLion posted...

Her manager noted Cheikho had performance issues, including difficulties in meeting deadlines, being absent and uncontactable, missing meetings and failure to lodge documentation with the regulator, which resulted in IAG being fined. IAG claimed that when it reviewed her cyber activity, including keystroke activity, there were significant periods where no or minimal keyboard activity was evident. It found she failed to work her rostered hours for 44 days of the 49 days monitored, started late on 47 days, finished early on 29 days and did no work on four days. During the days she did log on, she had very low keystroke activity on her laptop, which indicated she was not doing her work as required.

Yeah, this is the important part

They didn't even look into these metrics until she was already being a complete shit employee

She wasn't just out of the blue fired for not typing enough

I mean, her inaction got her company fined... I'd say they were well within their right to give her ass the boot

DnDer posted...

Yeah, and I'd be very suspect of those statistics. I did a stint in IT, and there were days where I didn't end up touching my keyboard.

Your mouse movements are not your productivity.

The amount of time you're in front of the keyboard and company's webcam is not your successful work product.

Anyone using that kind of spyware on their employees doesn't know how to properly run a department, let alone a company, and any judgment they make on employee retention should be instantly suspect.

Ignore the statistics and the clickbait title, focus on this:

Her manager noted Cheikho had performance issues, including difficulties in meeting deadlines, being absent and uncontactable, missing meetings and failure to lodge documentation with the regulator, which resulted in IAG being fined.

I think this spyware is common among large companies, but they dont check it unless management already suspects the employee isnt doing their job (like in this case)

DnDer posted...

Yeah, and I'd be very suspect of those statistics. I did a stint in IT, and there were days where I didn't end up touching my keyboard.

Your mouse movements are not your productivity.

The amount of time you're in front of the keyboard and company's webcam is not your successful work product.

Anyone using that kind of spyware on their employees doesn't know how to properly run a department, let alone a company, and any judgment they make on employee retention should be instantly suspect.

Ok that's fine about the statistics. What about all her other responsibilities that she neglected? Do you think that's ok?

That's a shame, I actually enjoy typing. I find it cathartic.

I'd do her job.

DnDer posted...

The amount of time you're in front of the keyboard and company's webcam is not your successful work product.

She was also missing work deadlines.

DnDer posted...

Yeah, and I'd be very suspect of those statistics. I did a stint in IT, and there were days where I didn't end up touching my keyboard.

You didn't read the article. This isn't just about her keystrokes

This illustrates why private surveillance should be fought, it's intrusive as hell, but it's also unnecessary. They could have fired her without it, and yet workers are all subjected to it.

When I first read the topic title, I assumed she was using voice to text software.

The worst kept secret is that people get lazy when working from home. Often times don't do any work at all. A month is 160 hours of work and she skipped 140!. Find someone who wants to work. She clearly does not

legendary_zell posted...

This illustrates why private surveillance should be fought, it's intrusive as hell, but it's also unnecessary. They could have fired her without it, and yet workers are all subjected to it.

If you're on the clock then not really. Truck drivers are monitored almost 24/7. Just do what you're supposed to be doing and your employers won't have a problem.

That and for the privilege of working from home they probably shouldn't mind having to comprise on a few things like this at least.

DnDer posted...

If your employer is micromanaging you to the point of counting keystrokes, and thinking that qualifies as "work," then nothing about this was fair.

Those are employers who know fuck-all except metrics, which have nothing to do with the job.

I assume you missed the part where they said she failed to work the full hours in 44 of the 49 days they monitored.

Employer sets a standard. Employee did not reach that standard. Employer fired employee.

Happens literally everyday.

[LFAQs-redacted-quote]

She did not, along with many other problems like not responding to communications or not showing up to meetings.

[LFAQs-redacted-quote]


From the article:

Her manager noted Cheikho had performance issues, including difficulties in meeting deadlines, being absent and uncontactable, missing meetings and failure to lodge documentation with the regulator, which resulted in IAG being fined.

So to answer your question... No, she wasn't.

The article is click bait as that's not why she was fired.

bigblu89 posted...

I assume you missed the part where they said she failed to work the full hours in 44 of the 49 days they monitored.

Employer sets a standard. Employee did not reach that standard. Employer fired employee.

Happens literally everyday.

They also gave her a chance to explain things and she couldn't.

BlueTigerLion posted...

143 hours in November

DnDer posted...

Yeah, and I'd be very suspect of those statistics. I did a stint in IT, and there were days where I didn't end up touching my keyboard.

Your mouse movements are not your productivity.

The amount of time you're in front of the keyboard and company's webcam is not your successful work product.

Anyone using that kind of spyware on their employees doesn't know how to properly run a department, let alone a company, and any judgment they make on employee retention should be instantly suspect.

in america assuming 20 workable days at 8 hours a day on average thats 160 hours of work hours in november i somehow doubt anyone who works on a computer for the majority of their job would only register keystrokes 10% of their on the clock time

potdnewb posted...

in america assuming 20 workable days at 8 hours a day on average thats 160 hours of work hours in november i somehow doubt anyone who works on a computer for the majority of their job would only register keystrokes 10% of their on the clock time

It might be possible but it looks like her job involved forms which weren't turned in on time so like if she wasn't pressing keys for 90% of the time and the forms were still late / missing then what the fuck was she doing?

Shitpost on gamefaqs to keep your job.

This is such a weird topic.

Article: Woman fired for blatantly not doing her work.
Some people here: Yeah but how dare they monitor her during work hours!

They started checking those things as a result of her not doing her work, and those metrics showed Yes, she was just simply not doing her work, there was no other reason why she wasnt getting it done.

How in the world is person not performing their job functions fired from job worthy of an article on a news site?

Tenlaar posted...

How in the world is person not performing their job functions fired from job worthy of an article on a news site?

It's not, but "You won't belive why this employee got fired!!" will get asstons of clicks anyway.

Her manager noted Cheikho had performance issues, including difficulties in meeting deadlines, being absent and uncontactable, missing meetings and failure to lodge documentation with the regulator, which resulted in IAG being fined.

ah, so clickbait title then

She recorded 117 hours with zero keystrokes during October, 143 hours in November and 60 hours in December.

Someone was enjoying some really long lunch breaks.

Imagine losing your job just because you didn't do it. Talk about Tyranny.

Tom_Joad posted...

Uh-huh...

Here is her real picture, not her ultra edited BS of a pic of her a decade younger.

https://gamefaqs.gamespot.com/a/user_image/1/1/5/AAcLysAAEvQD.jpg

asdf8562 posted...

The article is click bait as that's not why she was fired.

Was she fired for dabbling in the Dark Arts? Cause if that pic is actually her, well, let's be conservative and say she's 40 (she started at 22 and was there 18 years). She's been doing something to look years younger...
Ooh, it looks like someone posted her current pic (if it's actually her) makes more sense.

Shamino posted...

Was she fired for dabbling in the Dark Arts? Cause if that pic is actually her, well, let's be conservative and say she's 40 (she started at 22 and was there 18 years). She's been doing something to look years younger...
Ooh, it looks like someone posted her current pic (if it's actually her) makes more sense.

Ya, looks like everything about the article is click bait, even her picture.

DnDer posted...

If your employer is micromanaging you to the point of counting keystrokes, and thinking that qualifies as "work," then nothing about this was fair.

Those are employers who know fuck-all except metrics, which have nothing to do with the job.

They weren't, she was on an improvement plan after being unreachable, missing meetings, and being late. So they put that in to see if she did literally anything. She didn't on 4 of the days.

EDIT: I see this has been addressed already.

[LFAQs-redacted-quote]


It could be a universal program that monitors everything done on each employees computer, and the "keystroke" function is the first step the company uses towards looking deeper into an employees performance.

Her job was to create insurance documents. It could be an entire team of people that create them, so all the documents are being created, she just wasn't doing her share. So by checking her logged in hours and keystrokes, they can calculate how many of these documents she was actually responsible for.

But in all reality, the keystroke thing was just a reason to write the article and get people talking. Because an article that was simply "Woman fired for constantly being late, missing deadlines" is not an article anyone would read.

Fair, next

Fair next

Should've used the drinking bird like in Simpsons. Fucking amateur

https://imgur.com/CsHBQE6