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Cocytus
04/13/23 11:36:04 AM
#1:


Are you a rude enough dude to ride an Uber?


Uber's CEO Became an Undercover Boss in a Used Tesla and Was Surprised by How Rude Some Riders Can Be

From Business Insider through Microsoft. (url is too long)

https://tinyurl.com/2p8jk85k
  • Uber's CEO moonlighted as a driver last September to better understand why recruitment was an issue.
  • Dara Khosrowshahi told The Wall Street Journal he encountered problems that discouraged drivers.
  • He also found that some passengers were rude and acted like they were alone in the car.
Uber's CEO moonlighted as a driver to find out why the company was having trouble signing up more drivers. He was surprised to find out just how many issues there were and how unpleasant some riders could be.

Dara Khosrowshahi, the CEO of Uber, told The Wall Street Journal that he secretly signed up as a driver in September last year to better understand the Uber-employee experience amid a slowdown in recruitment.

The company had traditionally focused on the rider experience, but he said it also needed to win the "hearts and minds" of drivers to maintain its lead over rivals such as Lyft.
He bought a secondhand Tesla Model Y to ferry riders around San Francisco and make deliveries using the alias "Dave K."

While there were several operational issues that made using the app difficult, some customers' behavior unpleasantly surprised Khosrowshahi.

EDIT: more in article link.

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trickMms
04/13/23 11:40:44 AM
#2:


More CEOs should be required to moonlight at the grunt level for a day at least twice a year.

But also the fact that the CEO can buy a tesla for a one night experiment is hilarious in itself. But that's another topic

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Cocytus
04/13/23 11:42:22 AM
#3:


trickMms posted...
More CEOs should be required to moonlight at the grunt level for a day at least twice a year.

But also the fact that the CEO can buy a tesla for a one night experiment is hilarious in itself. But that's another topic

  1. I agree.
  2. Hehehe, yeah, for real.

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#4
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CableZL
04/13/23 1:13:23 PM
#5:


Uber CEO has never actually had a customer facing job before if he's surprised that people are rude

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gatorsPENSbucs
04/13/23 1:18:20 PM
#6:


CableZL posted...
Uber CEO has never actually had a customer facing job before if he's surprised that people are rude
Yup, that.

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Mew
04/13/23 1:37:04 PM
#7:


Lemme guess

He'll do anything but increase their salaries

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Cocytus
04/13/23 2:01:32 PM
#8:


ProfessorKukui posted...
I'm sure he's going to do something positive with this experience
i just lmao irl

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DeepFriedSquid
04/13/23 2:03:28 PM
#9:


> Offers shit gig jobs with shit wages, no benefits, no healthcare, no PTO, no sick leave, no worker protections

"Hmmmm why don't more people want to work for my company???"
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Kloe_Rinz
04/13/23 2:05:45 PM
#10:


CEO pulls marketing stunt and milks event for news articles
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Cocytus
04/13/23 2:33:25 PM
#11:


DeepFriedSquid posted...
> Offers shit gig jobs with shit wages, no benefits, no healthcare, no PTO, no sick leave, no worker protections

"Hmmmm why don't more people want to work for my company???"
Ahahahahahahaha, I know right! You said it brother.

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