Board 8 > ....Did Nintendo steal the Genesis Collection from me?

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UshiromiyaEva
10/13/22 9:55:25 PM
#1:


So I own the Genesis Collection on Switch, before they added Genesis games to this online pass I have no interest in getting.

I look for it in my downloaded library and it's not there. OK, I must have deleted it, right? So I got to the re-download menu...not there. Maybe I'm mistaken, and I don't own this? I got to the store page in the e-shop...nope, says I already bought the game.

My last crazy thought is that it must have converted my purchase into free use of the Switch level Genesis Collection and merged then together. So I download that, go to boot it up....and it's asking me to pay for Switch Expansion pass.

So like....sonething I'm missing here??

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IfGodCouldDie
10/13/22 10:10:51 PM
#2:


Yes they did. Thats digital for you. (I don't actually know whats up just shitposting.)

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WazzupGenius00
10/13/22 11:08:12 PM
#3:


I have not heard of any kind of deletion, and this is a product popular enough that it would have been news if it had been. Double check your software list imo

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Underleveled
10/13/22 11:30:43 PM
#4:


Is it this?:

https://www.nintendo.com/store/products/sega-genesis-classics-switch/

If so, looks to still be up to me.

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UshiromiyaEva
10/13/22 11:36:10 PM
#5:


Yep that's the one.

I've checked EVERYTHING. There is no chance it's on my Switch right now and I can't download it.

The only things I can think of are A) They removed the ability to download it or B) It's a bug and I don't actually own it, and can't buy it either.

I guess C) They've removed it from purchasing is also an option, but it does still say I own it.

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MZero
10/14/22 12:02:49 AM
#6:


This happened to me on PS4 before, but never on Switch so I can't really help you. Did you maybe purchase it on another account?

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Fastbreak
10/14/22 1:17:53 AM
#7:


Did you get it on Wii U and not Switch maybe?

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UshiromiyaEva
10/14/22 1:25:34 AM
#8:


Never had a Wii U.

Definitely only one Nintendo account.

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WazzupGenius00
10/14/22 2:09:34 AM
#9:


is it on a different SD card

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UshiromiyaEva
10/14/22 2:21:19 AM
#10:


Only ever had the one.

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mnk
10/14/22 2:30:56 AM
#11:


Does it show up anywhere in the data management settings/options?

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paperwarior
10/14/22 2:33:01 AM
#12:


Tag for the resolution to the mystery

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UshiromiyaEva
10/14/22 2:41:45 AM
#13:


mnk posted...
Does it show up anywhere in the data management settings/options?

I've checked every conceivable menu.

I would have never realized anything at all if I hadn't saw the collection was on sale on PS4 for $8, realized that I may want to play Phantasy Star II for the first time sometime soon, and checked my account to confirm that yes, I did already have that game on Switch.

Supposedly.

And I can GET Phantasy Star II, it's not like that's a hard game to play, it would take less time to get it on my phone than it took to type this post.

But like...its just bizzare.

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paperwarior
10/14/22 2:45:26 AM
#14:


This may be something that requires calling customer service, if you think it's worth it.

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HaRRicH
10/14/22 7:55:41 AM
#15:


paperwarior posted...
This may be something that requires calling customer service, if you think it's worth it.

If your Switch is up to date, I would agree with this.


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