Current Events > Why do people get mad when door dash drivers reject their no tip order

(+) Yeah! (+)

Yeah who the **** would take a 8 mile 3 dollar order from Burger King to a random apartment complex in the hood/tail end of the zone totaling 30 minutes of time minimum.

our rage is directed at the system that creates this scenario by paying drivers like shit and making them rely on pre-service tips. It is not directed at the driver.

you aren't so hard done by. chill.

they jump straight to accusations of ableism lol

Naysaspace posted...

our rage is directed at the system that creates this scenario by paying drivers like shit and making them rely on pre-service tips. It is not directed at the driver.

you aren't so hard done by. chill.

You do understand that Doordash is structured like Uber right? It's not a company you just apply for and get a set salary. If you don't tip then a dasher can just accept a tip order and move on with his day. It's you and the company that is losing essentially.

bump

I do not understand people who refuse to tip for services rendered. The only issue I have with delivery drivers is how absolutely stupid and lazy they are, but this is only something I experience here in Pittsburgh. Back in NYC I never had issues with food delivery.

GranolaPanic posted...

Because you should tip based on quality of the service. Pre tipping is a weird concept. If a delivery isnt satisfactory, they dont deserve a tip.

This it be like going to a restaurant and tipping the waiting staff without ever getting food first.

GranolaPanic posted...

Because you should tip based on quality of the service. Pre tipping is a weird concept. If a delivery isnt satisfactory, they dont deserve a tip.

Then don't order doordash, you hate the business model, order something else

Baha05 posted...

This it be like going to a restaurant and tipping the waiting staff without ever getting food first.

The difference is that restaurant staff don't get to pick and choose who they want to serve. Door Dash drivers are not obligated to accept any orders

Mia_K97 posted...

Then don't order doordash, you hate the business model, order something else

Why are you asking a question just to snipe at the answers you're getting? Doesn't seem like you made this topic in good faith.

GranolaPanic posted...

All these services now require pre tipping.

Last year I had an incident with a food delivery driver. Ordered around $200 worth of food. I tipped $40 thinking it was generous and due to the sheer amount of food. The person called me and complained saying that they wanted at least $100.

Lol a 50% tip

[LFAQs-redacted-quote]


contract job

GranolaPanic posted...

All these services now require pre tipping.

Last year I had an incident with a food delivery driver. Ordered around $200 worth of food. I tipped $40 thinking it was generous and due to the sheer amount of food. The person called me and complained saying that they wanted at least $100.

Did they give you some cheeks too?

GranolaPanic posted...

All these services now require pre tipping.

Last year I had an incident with a food delivery driver. Ordered around $200 worth of food. I tipped $40 thinking it was generous and due to the sheer amount of food. The person called me and complained saying that they wanted at least $100.

You were being generous tho

This is very "Old man yelling at clouds" of me, but I'll never understand the concept of doordashing food.

Just place an order for pickup and go get it.

People who are upset by tipping are weird to me.
if you dont want to pay for the service pick it up yourself. Ill gladly tip to not have to go pick it up.

stop thinking of it as a tip. Think of it as a delivery fee

bigblu89 posted...

This is very "Old man yelling at clouds" of me, but I'll never understand the concept of doordashing food.

Just place an order for pickup and go get it.

Some people aren't able to leave the house. During covid I had coworkers that were on lock down so they had to order all of their food and supplies to come to their door.

I've had elderly relatives that have had mobility issues and getting up to drive was too painful and exhausting for them so they had to order in food and rely on family to pick up other essentials for them.

I've known other people that were going through chemo so they had to limit their exposure to other people to the barest minimum as much as possible because a gentle breeze could kill them.

Also sometimes people are inebriated and it's best for those people to stay off the road.

Key posted...

People who are upset by tipping are weird to me.
if you dont want to pay for the service pick it up yourself. Ill gladly tip to not have to go pick it up.

stop thinking of it as a tip. Think of it as a delivery fee

Tbh I'd prefer a flat fee over what is essentially placing bids

Mia_K97 posted...

You do understand that Doordash is structured like Uber right? It's not a company you just apply for and get a set salary. If you don't tip then a dasher can just accept a tip order and move on with his day. It's you and the company that is losing essentially.

This attitude you have is the problem.

In fact the entire tipping culture in America needs to die.

Pointing at Uber doesn't excuse Door Dash who's it's own company btw, or Uber paying their staff under minimum wage (or whatever their supposed low wage is).

It is the employers responsibility to pay it's staff, not the customers.

These employers are in no rush to fix their wages partially because tipping culture encourages employers to rely on its customers to pick up the wage tab. Then customers encourage this behavior.

I prefer ubereats to doordash, because ubereats let's you easily edit a tip after delivery. So if I didn't like service, I change it to $0 after already getting my food

That and total prices are consistently lower than doordash despite having complimentary dashpass through Chase

A_Good_Boy posted...

Some people aren't able to leave the house. During covid I had coworkers that were on lock down so they had to order all of their food and supplies to come to their door.

I've had elderly relatives that have had mobility issues and getting up to drive was too painful and exhausting for them so they had to order in food and rely on family to pick up other essentials for them.

I've known other people that were going through chemo so they had to limit their exposure to other people to the barest minimum as much as possible because a gentle breeze could kill them.

Also sometimes people are inebriated and it's best for those people to stay off the road.

Yes. I understand there's extenuating circumstances, but I'd bet 90% of the doordash orders, especially now than covid restrictions are lifted basically everywhere, are not made becasue of the circumstances you described.

Most are from people willing to pay an extra $5 for McDonalds because they don't feel like getting off the couch. THOSE are the situations I'll never understand.

I wish you could tip after. Ive gotten so many shit orders delivered. Maybe the people would try a little harder if they didnt already get the money before doing the job.

bigblu89 posted...

Yes. I understand there's extenuating circumstances, but I'd bet 90% of the doordash orders, especially now than covid restrictions are lifted basically everywhere, are not made becasue of the circumstances you described.

Most are from people willing to pay an extra $5 for McDonalds because they don't feel like getting off the couch. THOSE are the situations I'll never understand.

I'm not really sure if that's the case, cause stuff like that really adds up quickly. I'd love to see if Ubereats or Doordash actually has this data available. Most people I've known that use these services because they're lazy and just want McDonald's don't usually do that for long because all of those fees add up and they end up just going to the store to pickup their own food anyways. I know of way more people that are forced into the contact less delivery and those people don't have many other options, and those people can't just give up and go to the store. I bet people like that are some of their more persistent and regular customers.

A_Good_Boy posted...

I'm not really sure if that's the case, cause stuff like that really adds up quickly. I'd love to see if Ubereats or Doordash actually has this data available. Most people I've known that use these services because they're lazy and just want McDonald's don't usually do that for long because all of those fees add up and they end up just going to the store to pickup their own food anyways. I know of way more people that are forced into the contact less delivery and those people don't have many other options, and those people can't just give up and go to the store. I bet people like that are some of their more persistent and regular customers.

I also don't know if there's any data that would show one way or the other which "side" are the more frequent users of Doordash and/or Uber Eats.

My personal experience is the opposite of yours though. The only people I know that use it are people 100% capable of ordering normal takeout, but choose to pay the fee to not have to pick it up themselves. The only time I've ever used a service like this was during the peak of the pandemic, when I had my weekly groceries delivered for about a month because it was the only way my local Stop & Shop was doing business.

I don't use these delivery services. Better off getting it myself than paying practically double for the meal.

As for tipping culture, it needs to end. It's the employers responsibility to pay their staff, look at them for a proper wage.

GranolaPanic posted...

Because you should tip based on quality of the service. Pre tipping is a weird concept. If a delivery isnt satisfactory, they dont deserve a tip.

You can adjust tip after you get the food up to an hour. I've only ever done it when being given the wrong order though.

Tyranthraxus posted...

You can adjust tip after you get the food up to an hour. I've only ever done it when being given the wrong order though.

so you're saying i can put a 100% tip just to get the driver to take the order, then adjust it based on the actual service? that's amazing.

Giant_Aspirin posted...

so you're saying i can put a 100% tip just to get the driver to take the order, then adjust it based on the actual service? that's amazing.

Yes

People in rural areas do it all the time to bait people into delivering their order

It isnt really a tip. More of a bid.

Boycott ubereats, doordash, grubhub, gopuff, and any other "gig economy" app.

Terrible companies employing terrible workers servicing terrible customers. Pretty much scum all around, mainly the CEOs and customers though.

I give all my door dashers a cart from the grocery store. Im returning a cart while giving a nice tip.

Because I don't pre-tip, why the fuck would I? Do you think I go to a resteruant, hand my server a $20 and see how it goes? Regardless, I don't use dordash because it's a fucking rip off, bad for business, a rip off, it's also bad for business oh, did I mention it's a rip off? But mainly because it's bad for businesses.

Key posted...

People who are upset by tipping are weird to me.
if you dont want to pay for the service pick it up yourself. Ill gladly tip to not have to go pick it up.

stop thinking of it as a tip. Think of it as a delivery fee

Then they shouldn't call it a tip.

Northlane posted...

Yes

People in rural areas do it all the time to bait people into delivering their order

someone tried to do this and I told her sure no problem. Hung up and cancelled the order and left the food on the sidewalk haha.

Interstella5555 posted...

Because I don't pre-tip, why the fuck would I? Do you think I go to a resteruant, hand my server a $20 and see how it goes? Regardless, I don't use dordash because it's a fucking rip off, bad for business, a rip off, it's also bad for business oh, did I mention it's a rip off? But mainly because it's bad for businesses.

Then don't use doordash lol

If door dash and uber etc offered company vehicles id be on it in a heartbeat as a part time job. But im not tearing up my own car.

Mia_K97 posted...

someone tried to do this and I told her sure no problem. Hung up and cancelled the order and left the food on the sidewalk haha.

Quality human

A_Good_Boy posted...

Why are you asking a question just to snipe at the answers you're getting? Doesn't seem like you made this topic in good faith.

This is like the 3rd or 4th topic that TC has made about this and he's always super defensive for Door Dash.

Key posted...

People who are upset by tipping are weird to me.
if you dont want to pay for the service pick it up yourself. Ill gladly tip to not have to go pick it up.

stop thinking of it as a tip. Think of it as a delivery fee

The reason people are upset by it is that there's already a big upcharge for the delivery, on top of ordering.

Like last weekend, I ordered from Shakey's Pizza through doordash. My total, was $102, so I added $20 as a tip to make it $122. If I had gone to pick it up myself, it would have been $77 (and that's with tax already added).

I can afford it, so I didn't mind paying for the convenience, but even without the tip, that is a big difference that Door Dash adds. I completely understand why people wouldn't want to tip when their order is already upcharged by more than 30%.

But I tip because I know their pay is terrible without it. And that's definitely a problem I have with the company, not the drivers.

A_Good_Boy posted...

Some people aren't able to leave the house. During covid I had coworkers that were on lock down so they had to order all of their food and supplies to come to their door.

I've had elderly relatives that have had mobility issues and getting up to drive was too painful and exhausting for them so they had to order in food and rely on family to pick up other essentials for them.

I've known other people that were going through chemo so they had to limit their exposure to other people to the barest minimum as much as possible because a gentle breeze could kill them.

Also sometimes people are inebriated and it's best for those people to stay off the road.

There's programs to help people with mobility issues. How did they get food and products before companies like Uber?

Uber is not your personal assistant, it's not government assistance - it's a luxury service for people who want to spend some extra money for convenience.

They should relabel it to a contract bid instead of tip since that's basically what pre-tipping is.

It's definitely more of a Bid than a tip

The Door Dash companies already takes a fee and it should be their responsibility to pay their employees a living wage.
Pre-tipping is just another fee, not a tip.

ChocoboMog123 posted...

There's programs to help people with mobility issues. How did they get food and products before companies like Uber?

These are new conditions. It's not like my friends and relations have always had mobility issues or have always had cancer.
ChocoboMog123 posted...

Uber is not your personal assistant, it's not government assistance - it's a luxury service for people who want to spend some extra money for convenience.

I like how you're such a big man coming out of left and only decided to post in this topic just to talk down disabled people.