Board 8 > So my PS4 might be bricked.

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TheRock1525
08/14/20 11:15:42 PM
#1:


It boots up with "A serious error has occurred in the system software. PS4 will restart."

Then it takes me to safe mode.

And no matter what I pick in safe mode it kicks me back to that same error (outside of options 6 and 7 which will delete everything).

Any ideas?

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ninkendo
08/14/20 11:23:12 PM
#2:


have you tried updating the system software while in safe mode

if it won't let you download it you can download off the website via USB and install it that way

https://www.playstation.com/en-us/support/system-updates/ps4/

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TheRock1525
08/14/20 11:34:42 PM
#3:


That seemed to work.

Thanks, SHINE!

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GavsEvans123
08/15/20 8:42:26 AM
#4:


This happened to me a couple months ago, although in my case the hard drive broke and I had to replace it. I did take the opportunity to upgrade to an SSD hard drive with twice as much space while I was at it, so it wasn't all bad. I'm glad your PS4 was fixed successfully!
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davidponte
08/15/20 8:48:36 AM
#5:


This happened to me a few months ago and SHINE's method also worked. For me it was because I lost power while it was on, and then once it got to the screen that said 'restoring the system, do not turn off the power', I lost power again, which killed the system software. I've since gotten an UPS so that doesn't happen again.

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