Current Events > Bethesda misled players with a Collector's Edition bag of the wrong material.

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RchHomieQuanChi
11/29/18 9:15:44 AM
#1:


And are trying to "make up for it" with 500 atoms (roughly the equivalent of $5 worth of microtransactions). And of course, it's not like the 500 atoms hold any actual value to begin with.

Jesus Christ, everything regarding Fallout 76 has been an absolute disaster.
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Thompson
11/29/18 9:17:37 AM
#2:


Bait and switch is incredibly scummy, not to mention illegal. I hope Bethesda gets the book thrown at them so hard...
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eston
11/29/18 9:19:05 AM
#3:


Yeah I saw this. It was advertised as a canvas bag, and that's what was shown in the picture. It would have been a high quality, useful bag. Instead they sent out some nylon trash
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pinky0926
11/29/18 9:22:10 AM
#4:


The whole "we're sorry for fucking up, would you like some in-store credit?" is terrible at the best of times, but you'd think they'd be smarter about this given how bad their PR is right now.
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Irregardless
11/29/18 9:22:49 AM
#5:


I feel like if the fine print didn't guarantee you a canvas bag you're out of luck.
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Blue_Inigo
11/29/18 9:23:14 AM
#6:


Literally false advertising
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Colorahdo
11/29/18 9:24:39 AM
#7:


lol gamers are so entitled

Don't pre order things then. If you pre order a car when it's a concept, should you sue for a new car when you don't have a sweet looking concept car?
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Blue_Inigo
11/29/18 9:25:33 AM
#8:


Colorahdo posted...
lol gamers are so entitled

Don't pre order things then. If you pre order a car when it's a concept, should you sue for a new car when you don't have a sweet looking concept car?

You tried, but you failed
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RchHomieQuanChi
11/29/18 9:25:47 AM
#9:


pinky0926 posted...
The whole "we're sorry for fucking up, would you like some in-store credit?" is terrible at the best of times, but you'd think they'd be smarter about this given how bad their PR is right now.


It's like they're trying so hard to handle this in a way that doesn't involve eating into their profits, and it's laughable seeing the lengths they're willing to go.

They didn't even offer the atom equivalent of $200 or even just $50. Just fucking $5 which gets you, at most, a tattoo in the Atom Shop.
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NOM
11/29/18 9:26:06 AM
#10:


Thats not even the best part, their official statement about it literally said We dont plan to do anything about this. LMAO
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Master_Bass
11/29/18 9:26:25 AM
#11:


Blue_Inigo posted...
Colorahdo posted...
lol gamers are so entitled

Don't pre order things then. If you pre order a car when it's a concept, should you sue for a new car when you don't have a sweet looking concept car?

You tried, but you failed

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RchHomieQuanChi
11/29/18 9:27:13 AM
#12:


NOM posted...
Thats not even the best part, their official statement about it literally said We dont plan to do anything about this. LMAO


LMAO I honestly thought I was reading a fake post at first
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RchHomieQuanChi
11/29/18 9:28:57 AM
#13:


This is all karma for Bethesda refusing to pay the Obsidian employees a bonus because the Metacritic score for New Vegas missed the mark by 1 point (and they likely would have gotten that 1 point if Bethesda didn't force them to rush their game out anyways).
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Irregardless
11/29/18 9:30:35 AM
#14:


Colorahdo posted...
Don't pre order things then. If you pre order a car when it's a concept, should you sue for a new car when you don't have a sweet looking concept car?

Actually it's more like expecting your sandwich from McDonald's to look exactly like it's advertised.
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LethalAffinity
11/29/18 9:30:47 AM
#15:


Never do collectors editions. They are very very rarely worth the enormous price tag.
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RchHomieQuanChi
11/29/18 9:31:58 AM
#16:


Also, apparently, the Power Armor helmet is made out of a cheap, thin plastic material similar to what you'd find on those Halloween masks from CVS.
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pinky0926
11/29/18 9:35:31 AM
#17:


Irregardless posted...
Colorahdo posted...
Don't pre order things then. If you pre order a car when it's a concept, should you sue for a new car when you don't have a sweet looking concept car?

Actually it's more like expecting your sandwich from McDonald's to look exactly like it's advertised.


It's more like expecting your sandwich to come with the ingredients advertised, and not like, vegan burger meat or whatever
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Thompson
11/29/18 10:58:02 AM
#18:


pinky0926 posted...
Irregardless posted...
Colorahdo posted...
Don't pre order things then. If you pre order a car when it's a concept, should you sue for a new car when you don't have a sweet looking concept car?

Actually it's more like expecting your sandwich from McDonald's to look exactly like it's advertised.


It's more like expecting your sandwich to come with the ingredients advertised, and not like, vegan burger meat or whatever

And regarding the concept car allegory, imagine that the TV adverts for said car states it has a supercharged V8but the actual car has a naturally aspirated L4.
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Jerry_Hellyeah
11/29/18 12:00:11 PM
#19:


Its shady but lol at the absolute outrage. Sheesh.
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OctilIery
11/29/18 12:01:48 PM
#20:


Don't forget that in order to get the atoms, you have to agree not to sue.

Jerry_Hellyeah posted...
Its shady but lol at the absolute outrage. Sheesh.

Why should people not be outraged at blatant false advertising following by the company telling them "we aren't planning on doing anything about it".
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AlecSkorpio
11/29/18 12:03:10 PM
#21:


It's bullshit, but there wouldn't be nearly as much outrage if Fallout 76 wasn't such a piece of shit.

This has been standard pratice for collectors editions for at least a decade now. I remember when GTA IV collectors edition claimed they would give you a duffle bag and lock box with it, and the duffle bag ended up being some tiny ass nylon bag and the lockback was made of plastic.

I learned my lesson back in 2008, I feel like everyone else should have learned there lesson in the 10 years since with how many collectors editions end up being complete shit.
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OctilIery
11/29/18 12:05:16 PM
#22:


AlecSkorpio posted...
It's bullshit, but there wouldn't be nearly as much outrage if Fallout 76 wasn't such a piece of shit.

This has been standard pratice for collectors editions for at least a decade now. I remember when GTA IV collectors edition claimed they would give you a duffle bag and lock box with it, and the duffle bag ended up being some tiny ass nylon bag and the lockback was made of plastic.

I learned my lesson back in 2008, I feel like everyone else should have learned there lesson in the 10 years since with how many collectors editions end up being complete shit.

People expect poor quality from it, and there would've been little to no controversy if it was a poor quality canvas bag. Instead, what they promised straight up didn't come with the package, and was replaced with a completely different material.
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Serious Cat
11/29/18 12:38:28 PM
#23:


Jerry_Hellyeah posted...
Its shady but lol at the absolute outrage. Sheesh.

It's $140 markup over the standard edition. People expect value when they're paying a premium price, and yes for $140 you could get multiple canvas bags. Instead you get Bethesda shipping out nylon bags as if it's an acceptable substitution.
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D-Lo_BrownTown
11/29/18 12:40:10 PM
#24:


I hope this convinces people to finally stop wasting money on these collectors editions.

Cause there is no way in hell they're getting their money back or anything for Bethesda fucking up again.
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Vyrulisse
11/29/18 12:42:09 PM
#25:


Serious Cat posted...
Jerry_Hellyeah posted...
Its shady but lol at the absolute outrage. Sheesh.

It's $140 markup over the standard edition. People expect value when they're paying a premium price, and yes for $140 you could get multiple canvas bags. Instead you get Bethesda shipping out nylon bags as if it's an acceptable substitution.

Nobody bought that for the fucking bag they bought it for the helmet let's be real. Just people looking for reasons to get outraged.

Where's all this outrage over the endless line of cheaply made Collector's Editions that everyone puts out? It's cool and a meme to hate on Bethesda currently so they are the worst people ever to exist because a bag is different
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Serious Cat
11/29/18 12:59:22 PM
#26:


Vyrulisse posted...
's cool and a meme to hate on Bethesda currently so they are the worst people ever to exist because a bag is different

Because they deliberately delivered something that was substantially different from the advertised product. That'd be the textbook definition of fraud.
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Vyrulisse
11/29/18 1:16:43 PM
#27:


Serious Cat posted...
Vyrulisse posted...
's cool and a meme to hate on Bethesda currently so they are the worst people ever to exist because a bag is different

Because they deliberately delivered something that was substantially different from the advertised product. That'd be the textbook definition of fraud.

Everyone is acting like this is new
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Tupacrulez
11/29/18 1:19:57 PM
#28:


ITT:
"REEEEE MY COLLECTIBLES! REEEEEEEE!"
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Vyrulisse
11/29/18 1:20:33 PM
#29:


My point is if you still fall for the Collector's Edition meme that you deserve to get fleeced.
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NinjaBreakfast
11/29/18 1:21:26 PM
#30:


So you agree it is still extremely shitty on Bethesdas part
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QwelzaarKane
11/29/18 1:22:39 PM
#31:


AlecSkorpio posted...
This has been standard pratice for collectors editions for at least a decade now. I remember when GTA IV collectors edition claimed they would give you a duffle bag and lock box with it, and the duffle bag ended up being some tiny ass nylon bag and the lockback was made of plastic.


My lockbox was metal and the bag wasn't super tiny. It was small but perfect for like a weekend trip. Maybe I got lucky because it wasn't a pre-order. They just had some extra CE copies.
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voldothegr8
11/29/18 1:22:53 PM
#32:


GjhZuse
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Frolex
11/29/18 1:24:30 PM
#33:


Vyrulisse posted...
Everyone is acting like this is new


No, no one believes fraud or false advertising are new. Honestly, it's kind of pathetic the defenses fanboys jump to these days when it comes to gaming companies. It's not even denial that Bethesda is incapable of clearing a very low bar anymore, now it just doesn't matter that they can't
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#34
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NinjaBreakfast
11/29/18 1:27:01 PM
#35:


Hairistotle posted...
why are some of u guys siding against the customers here im confused

I feel like 'video games' lead to this happening a lot. Its almost always brand loyalty or just plain trolling.
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Serious Cat
11/29/18 1:31:44 PM
#36:


Vyrulisse posted...
Everyone is acting like this is new


Vyrulisse posted...
My point is if you still fall for the Collector's Edition meme that you deserve to get fleeced.


There's a difference between smaller than expected or not as good and materially different.
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DoGCyN
11/29/18 1:33:25 PM
#37:


Hairistotle posted...
why are some of u guys siding against the customers here im confused


Yeah I'm equally confused why people side with Bethesda in this scenario.
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Vyrulisse
11/29/18 1:34:00 PM
#38:


I don't care about this really except that I think if you honestly expect what you get to match the images used for marketing with these things knowing the history of them for the most part across games then it's a you problem.

People stop buying this shoddy shit and they'll stop pushing it but that's a pipe dream clearly
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Tropicalwood
11/29/18 1:34:26 PM
#39:


>Charge buyers an extra $140 for a collectors edition
>Gives out $5 of their own made up currency that nobody uses to make up for it

In my state we'd sue the crap out of them for false advertisement.
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Axiom
11/29/18 1:35:54 PM
#40:


I like how every part of Fallout 76 has just been utter shit from the game itself to the swag associated with it
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DoGCyN
11/29/18 1:36:25 PM
#41:


Vyrulisse posted...
I don't care about this really except that I think if you honestly expect what you get to match the images used for marketing with these things knowing the history of them for the most part across games then it's a you problem.

That doesn't matter though. If it happens multiple times with one company, then it's a big problem that obviously needs to be addressed.

However, the person who bought the CE of Fallout 76 not knowing the history of Bethesda...are they equally as stupid as those that keep buying them knowing Bethesda's history?

I hope I didn't misinterpret your post.
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BigSLM1993
11/29/18 1:39:24 PM
#42:


As much as i love Bethesda and the Elder Scrolls series, Im holding my breath on if ES6 will be any good now.

Fallout 76 is just shameful.
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Vyrulisse
11/29/18 1:39:41 PM
#43:


DoGCyN posted...
Vyrulisse posted...
I don't care about this really except that I think if you honestly expect what you get to match the images used for marketing with these things knowing the history of them for the most part across games then it's a you problem.

That doesn't matter though. If it happens multiple times with one company, then it's a big problem that obviously needs to be addressed.

However, the person who bought the CE of Fallout 76 not knowing the history of Bethesda...are they equally as stupid as those that keep buying them knowing Bethesda's history?

I hope I didn't misinterpret your post.

Maybe not equally but they are at fault for not doing research into Collector's Edition nonsense that these publishers often try to pull.

The outrage now seems forced to me because I've seen this tale told numerous times but suddenly it's a problem for people because it's "Shit on Bethesda" month. I also feel like it's distracting from the real issues they have and that's overall game quality to argue about a fucking bag.
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DragonGirlYuki
11/29/18 1:41:19 PM
#44:


Nice
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voldothegr8
11/29/18 1:41:40 PM
#45:


Vyrulisse posted...
I don't care about this really except that I think if you honestly expect what you get to match the images used for marketing with these things knowing the history of them for the most part across games then it's a you problem.

It's not a "you" problem though, that's still a company problem. I've never bought this junk but these bait and switches are utter bullshit. Especially considering the money people pay.
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AlecSkorpio
11/29/18 1:42:18 PM
#46:


DoGCyN posted...

Yeah I'm equally confused why people side with Bethesda in this scenario.


It's not so much I side with Bethesda and more "people shouldn't be buying collectors editions at this point."

I'm actually glad that people are speaking up, but I feel if Fallout 76 hadn't been such a dog shit game people wouldn't have complained as much because people tend to let companies get away with this shit.
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Vyrulisse
11/29/18 1:43:17 PM
#47:


AlecSkorpio posted...
DoGCyN posted...

Yeah I'm equally confused why people side with Bethesda in this scenario.


It's not so much I side with Bethesda and more "people shouldn't be buying collectors editions at this point."

I'm actually glad that people are speaking up, but I feel if Fallout 76 hadn't been such a dog shit game people wouldn't have complained as much because people tend to let companies get away with this shit.

That's kinda my point but you said it much nicer than I did x.x
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#48
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Frolex
11/29/18 1:46:23 PM
#49:


Vyrulisse posted...
I don't care about this really except that I think if you honestly expect what you get to match the images used for marketing with these things knowing the history of them for the most part across games then it's a you problem.


Stop equivocating, and try to argue honestly for once in your life. This isn't about "an image used for marketing", they blatantly, objectively lied about the physical contents of an item they sold. That's false advertising, full stop. It's not consumers responsibility to eat the cost of blatantly illegal business practices. It's why we have any form consumer protection laws in the first place, much as I'm sure it hurts your butt to think that your favorite game company might face consequences for their practices and not have a court respond with "lawl just don't buy it hurr".
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DoGCyN
11/29/18 1:47:13 PM
#50:


Vyrulisse posted...
The outrage now seems forced to me because I've seen this tale told numerous times but suddenly it's a problem for people because it's "s*** on Bethesda" month. I also feel like it's distracting from the real issues they have and that's overall game quality to argue about a f***ing bag.

Forced or not, Bethesda shit the bed hard with Fallout 76 the actual game. For them to shit the bed in other areas surrounding that game as well is just...well it's literally fuel for the fire.

I do think they need to fix the game, but first and foremost they need to fix their PR. If they're going to be alienating future potential buyers with bad PR and customer service, even for a fucking bag, it's not going to matter if they fix the game or not as sales will just dip further and further from others hearing of the outrage and steering clear to other games.

They need to pull a "We are going to make this right", start making it right in the game and the collector's edition, regain the trust of the core fanbase and any future potential buyers, for this to have any longterm success.

But that's just my opinion.
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