Current Events > Bethesda are being sued for refusing to give out refunds for Fallout 76

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booboy
11/26/18 8:56:08 PM
#51:


Part of the problem on Bethesda's end is that there's documentation of customer service starting to process a person's refund, via e-mail, before getting shut down.
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Darmik
11/26/18 9:01:12 PM
#52:


GrindcoreShark posted...
This is not even comparable like at all, the team that made ME:A was a brand new team made up of people straight out of college unfamiliar the Frostbite Engine make a game it wasn't designed for. Id Software have literal tech wizards on their hands even with Carmack gone and wouldn't have these problems.


It impacted Dragon Age Inquisition as well.

GrindcoreShark posted...
Have you not heard modders BEGGING Bethesda to use a new engine? You can't leverage them in favor of Bethesda's incompetence in this argument


No.

GrindcoreShark posted...
I wasn't aware these were noobs who've never made a game before and not skilled game developers with decades of experience working for AAA developers and publishers under their belts, oh wait...


Being experienced doesn't mean game development or making an entire new engine is easy.

GrindcoreShark posted...
That's not what I meant and you know it. Epic actually upgraded their engine accordingly for each generation of consoles instead of incremental upgrades that age poorly like what we're seeing now with Fallout 76.


But they didn't throw away everything to start again. That's my point.
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bulletproofvita
11/26/18 9:02:58 PM
#53:


CADE FOSTER posted...
no mans sky

lol
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Questionmarktarius
11/26/18 9:03:44 PM
#54:


booboy posted...
Part of the problem on Bethesda's end is that there's documentation of customer service starting to process a person's refund, via e-mail, before getting shut down.

ooooooo

source, please.
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#55
Post #55 was unavailable or deleted.
booboy
11/26/18 9:07:46 PM
#56:


Questionmarktarius posted...
booboy posted...
Part of the problem on Bethesda's end is that there's documentation of customer service starting to process a person's refund, via e-mail, before getting shut down.

ooooooo

source, please.


https://www.spieltimes.com/news/bethesda-promised-refund-on-fallout-76-then-bailed-out-the-next-day/
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Darmik
11/26/18 9:07:54 PM
#57:


Spooking posted...
What is the reason for Bethesda not wanting FO76 on Steam?


Probably don't want to give Valve a cut.

I don't think this move has worked out for anyone though.
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booboy
11/26/18 9:08:50 PM
#58:


Spooking posted...
What is the reason for Bethesda not wanting FO76 on Steam?


Steam's refund process is streamlined, universal, and pretty openly no questions asked as long as it falls within baseline parameters. Exactly something a game company who released a horrid mess wouldn't want to foot the refund bill for.
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GrindcoreShark
11/26/18 9:18:39 PM
#59:


Darmik posted...

It impacted Dragon Age Inquisition as well.

Source: My ass

Darmik posted...
No

https://wccftech.com/skyblivion-modder-asks-new-engine/

Darmik posted...
Being experienced doesn't mean game development or making an entire new engine is easy.

Nothing about game development of this scale is easy. Your point is moot

Darmik posted...
But they didn't throw away everything to start again. That's my point.

Your point is shit and ignores that Bethesda's engine is nowhere even remotely close to Unreal because they didn't upgrade it accordingly and is now so rotted that it needs a major overhaul or just to keep up with everyone else around them.
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powerman1426
11/26/18 9:22:42 PM
#60:


Darmik posted...
Being experienced doesn't mean game development or making an entire new engine is easy.

Well, I guess they should just keep doing whatever is easiest. Seems to be working well
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CADE FOSTER
11/26/18 9:23:53 PM
#61:


They refuse to build or license a team to build one makes no sense its self defeating
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Darmik
11/26/18 9:24:10 PM
#62:


GrindcoreShark posted...
Source: My ass


Nah it's this
https://www.amazon.com/Blood-Sweat-Pixels-Triumphant-Turbulent/dp/0062651234

https://wccftech.com/skyblivion-modder-asks-new-engine/


He said it's a love hate relationship and that it's easy to get started. But if you want to make a new game you should use Unreal Engine 4.

Which is fine with Bethesda. They don't want you creating new games. They want modders to create mods for their game.

Your point is shit and ignores that Bethesda's engine is nowhere even remotely close to Unreal because they didn't upgrade it accordingly and is now so rotted that it needs a major overhaul or just to keep up with everyone else around them.


I never said it doesn't need major upgrades or overhauls.
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GrindcoreShark
11/26/18 9:35:58 PM
#63:


Darmik posted...
He said it's a love hate relationship and that it's easy to get started. But if you want to make a new game you should use Unreal Engine 4.

This is literally irrelevant and changes nothing about what I said.

Darmik posted...
Which is fine with Bethesda. They don't want you creating new games. They want modders to create mods for their game.

No, it's really not fine their games will continue to technical jerry rigs while everyone else advances leaps and bounds beyond them in the same amount of time. And it's not about modders like at all, that's more corporate spiel to excuse their laziness and incompetence

Darmik posted...
I never said it doesn't need major upgrades or overhauls.

Your whole point of arguing for Bethesda is that it's fine and doesn't need to be changed, can you keep a consistent argument for a change instead of just flip flopping?
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Hexenherz
11/26/18 9:37:21 PM
#64:


Darmik posted...
Spooking posted...
What is the reason for Bethesda not wanting FO76 on Steam?


Probably don't want to give Valve a cut.

I don't think this move has worked out for anyone though.


I think it's that, also it's easier to market their own shitty third rate paid mods on their own platform.
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pogo_rabid
11/26/18 9:38:47 PM
#65:


https://www.youtube.com/watch?v=HyA8RpnzgHc" data-time="

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Questionmarktarius
11/26/18 9:40:47 PM
#66:


booboy posted...
Questionmarktarius posted...
booboy posted...
Part of the problem on Bethesda's end is that there's documentation of customer service starting to process a person's refund, via e-mail, before getting shut down.

ooooooo

source, please.


https://www.spieltimes.com/news/bethesda-promised-refund-on-fallout-76-then-bailed-out-the-next-day/

Expect a huge shitstorm for digital storefronts, soon.
https://9to5mac.com/2018/11/26/apple-supreme-court-lawsuit-app-store/

Barely related, yes, but there's plenty of momentum building against digital distribution bullshit like this and that.
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Zeeak4444
11/26/18 9:42:09 PM
#67:


inloveanddeath0 posted...
brotrrwinner posted...
I'm sue the whole refund thing is why they skipped Steam. They knew the game was hot trash

Are you actually Sue?


This mans asking the real question.
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Darmik
11/26/18 9:46:35 PM
#68:


GrindcoreShark posted...
No, it's really not fine their games will continue to technical jerry rigs while everyone else advances leaps and bounds beyond them in the same amount of time. And it's not about modders like at all, that's more corporate spiel to excuse their laziness and incompetence


Yes it is. It's pretty clear that mods are incredibly important to Bethesda's games. Moreso than any other AAA company I can think of today.

GrindcoreShark posted...
Your whole point of arguing for Bethesda is that it's fine and doesn't need to be changed, can you keep a consistent argument for a change instead of just flip flopping?


No. I said they don't necessarily need to create an entirely new engine to do that. That's it. That Elder Scrolls 6 and Starfield aren't automatically doomed if they're working with the same engine or tools. That an old engine isn't a bad thing by default.
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powerman1426
11/26/18 9:57:58 PM
#69:


Darmik posted...
It's pretty clear that mods are incredibly important to Bethesda's games. Moreso than any other AAA company I can think of today.

That's because they're terribly buggy messes
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CADE FOSTER
11/26/18 10:06:33 PM
#70:


I think mods should be the norm for all games makes games last longer
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Thaddeus_J_Pibb
11/26/18 10:09:04 PM
#71:


GrindcoreShark posted...
Thaddeus_J_Pibb posted...
LMAO good fucking luck with that. Imagine being such a doofus incel that you sue over $60 lol

ITP:It's ok they sold a broken game and refused to give out refunds because something about incels

Mist_Turnips posted...
Thaddeus_J_Pibb posted...
LMAO good fucking luck with that. Imagine being such a doofus incel that you sue over $60 lol

I see we've reached that point in a buzzword's life cycle where it loses all meaning and just describes anyone we dont like.


I guarantee you the kind of people that would sue a publisher over a $60 game that didn't meet their expectations is not getting laid.

I also guarantee if I told my gf I was doing that she would take a hard look at the relationship, and she'd be right to lol. That's pretty infantile behavior and reeks of someone who has issues moving on and letting things go.
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MC_BatCommander
11/26/18 10:10:42 PM
#72:


mfw people bought a Bethesda game and are mad that it sucks

it's like paying someone to shit in your face and getting mad you got shit on
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LightHawKnight
11/26/18 10:34:29 PM
#73:


Darmik posted...

Being experienced doesn't mean game development or making an entire new engine is easy.


Is life supposed to be easy? Keep up with the times or die out is what typically happens.
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#74
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Fenrimis
11/26/18 11:05:28 PM
#75:


This is either a lawsuit that will establish a precedent about day one patches or it'll get thrown out completely and immediately. I'm leaning on it getting thrown out.
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Mr_Karate_II
11/26/18 11:07:28 PM
#76:


Fenrimis posted...
This is either a lawsuit that will establish a precedent about day one patches or it'll get thrown out completely and immediately. I'm leaning on it getting thrown out.

Why would it get thrown out?
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Crazyman93
11/26/18 11:29:57 PM
#77:


GrindcoreShark posted...
Migliaccio & Rathod LLP is currently investigating Bethesda Game Studios for releasing a heavily-glitched game

.... This is different than usual how?
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Irony
11/26/18 11:33:08 PM
#78:


Hope Bethesda gets thrashed
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Dat_Cracka_Jax
11/26/18 11:36:25 PM
#79:


GrindcoreShark posted...
http://www.classlawdc.com/2018/11/26/bethesda-game-studios-deceptive-trade-practices-investigation

Migliaccio & Rathod LLP is currently investigating Bethesda Game Studios for releasing a heavily-glitched game, Fallout 76, and refusing to issue refunds for PC purchasers of the game who found it to be unplayable because of its technical problems. While minor bugs and glitches are expected with the release of most new games, Fallout 76 launched with a 56GB patch that has proven to be but a starting point for the games problems. Gamers who have tried to receive a refund because of the games myriad glitches have been unable to do so since they downloaded the game, leaving them to deal with an unplayable experience until patches bring it back to a playable state.

I hope this sets a new precedent in the industry as giving consequence to publishers who think it's perfectly acceptable to rush out a broken game and patch it later


It was no secret the game was trash. Yet people still bought it. They should stop supporting that practice
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CADE FOSTER
11/26/18 11:36:41 PM
#80:


pls beth dont give a shit 76 probably still gonna sell well may not get a sequel or another one like it anyway
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QwelzaarKane
11/26/18 11:39:54 PM
#81:


What exactly is qrong with FO76? I haven't paid any attention to it.

If it's glitchy enough that it's a struggle to even play (it is Bethesda), you can't sell a defective product and not give refunds. Class action lawsuits have worked before.

If it's just not good that's your own dumbass fault for expecting anything from it.
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Rika_Furude
11/26/18 11:47:11 PM
#82:


Really, every single game bethesda has released should fall into the category of "no questions asked refunds available"
Releasing shitty, glitchy games has never been acceptable, and is especially not acceptable in 2018. "We will fix is later with dlc and patches" is not acceptable. "Let the community fix it" is not acceptable. Pretty much the entire release cycle Bethesda has adopted is not acceptable. This lawsuit comes 10 years too late
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Rika_Furude
11/26/18 11:48:14 PM
#83:


DarkRoast posted...
Bethesda will win easily. Their EULA is what it is.

a EULA does not trump law.........
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Crazyman93
11/27/18 1:53:33 AM
#84:


QwelzaarKane posted...
If it's glitchy enough that it's a struggle to even play (it is Bethesda)

Actually, according to Lazy Game Reviews, it's glitchy and bug filled. For a Bethesda game.
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Foppe
11/27/18 1:54:42 AM
#85:


KobeSystem posted...
Thaddeus_J_Pibb posted...
LMAO good fucking luck with that. Imagine being such a doofus incel that you sue over $60 lol


Imagine being such a beta cuck you just let them take advantage of you LMAO

Imagine believing that Bugthesda woild release a glitchfree game.
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LightningAce11
11/27/18 1:56:03 AM
#86:


I know a dude in my university who built a rendering engine from scratch and was hired straightaway by Pixar.

If one guy can do it, surely a whole team with millions behind them can.
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Foppe
11/27/18 1:57:06 AM
#87:


QwelzaarKane posted...
What exactly is qrong with FO76? I haven't paid any attention to it.

If it's glitchy enough that it's a struggle to even play (it is Bethesda), you can't sell a defective product and not give refunds. Class action lawsuits have worked before.

If it's just not good that's your own dumbass fault for expecting anything from it.

They even warned us this time.
https://mobile.twitter.com/BethesdaStudios/status/1054475944101138443
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Siaperaz
11/27/18 1:58:39 AM
#88:


They deserve no refunds since they knew that the game was trash and they still bought it.
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008Zulu
11/27/18 2:22:25 AM
#89:


DarkRoast posted...
Bethesda will win easily. Their EULA is what it is.

As wordy as a EULA is, they cannot override consumers rights, or circumvent consumer protection laws. If any Australian gamers felt stung, retailers are required by our laws to issue refunds.
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catboy0_0
11/27/18 2:23:53 AM
#90:


good they deserve it
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QJD1381
11/27/18 2:52:02 AM
#91:


This is almost borderline "fair, next" just because you'd have to be special kind of fool for even buying the game in the first place, nevermind at launch.
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LightHawKnight
11/27/18 10:06:00 AM
#92:


QwelzaarKane posted...
What exactly is qrong with FO76? I haven't paid any attention to it.

If it's glitchy enough that it's a struggle to even play (it is Bethesda), you can't sell a defective product and not give refunds. Class action lawsuits have worked before.

If it's just not good that's your own dumbass fault for expecting anything from it.


It isn't just the glitches, the game isn't fun. Most people would be okay, or at least can tolerate the glitches if the game was fun. They reuse so many assets on an aging engine, got rid of all the NPCs, so the world feels lifeless and boring. The only story you get are from holodisks and terminals, the pvp is weird (You shoot someone, and then they have to shoot you back to engage), the combat is eh, and fighting other people feels pointless as well.
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GrindcoreShark
11/27/18 10:43:45 AM
#93:


@Darmik

Darmik posted...
Yes it is. It's pretty clear that mods are incredibly important to Bethesda's games. Moreso than any other AAA company I can think of today.

If you think modders are the reason why the Creation Engine is hanging around and not that Bethesda are too incompetent to use anything else, you're showing how little you actually know

Darmik posted...
No. I said they don't necessarily need to create an entirely new engine to do that.

There you go changing your argument AGAIN, They basically do at this point is the problem as the core of the Creation Engine is so rotted and old it either needs beyond a major overhaul which at this point probably might not even be worth it and should just be scrapped because it's not worth saving

Darmik posted...
That Elder Scrolls 6 and Starfield aren't automatically doomed if they're working with the same engine or tools. That an old engine isn't a bad thing by default.

You are giving Bethesda WAY too much credit if you think Elder Scrolls 6 and Starfield won't be more technical jerry rigs like their predecessors. The engine has ao many problems at it's core that cannot be fixed with a few tweaks here and there like Bethesda loves to do that using it beyond this generation is an insult to their fans
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utarefson
11/27/18 11:18:08 AM
#94:


I knew way before all the negative reviews and reactions that I was not buying Fallout 76...I just knew it wouldn't work if you take out what makes Bethesda games fun. The NPCs , stories and single player aspects.

I do feel Bethesda are shooting themselves in the foot by not refunding gamers. Their reputation has already taken a pounding with the release and now this? Its only going to compound the issue and further degrade their reputation. Stop
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Vyrulisse
11/27/18 11:19:54 AM
#95:


Nothing will come of that. Just people thinking they can get a quick buck without really understanding what they're getting into.
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