Current Events > Customer orders something online. Six hours later, tries to cancel the shipment.

(+) Yeah! (+)

Calls customer service. Service agent explains the company will do all they can to stop the order, but it is not guaranteed. If it does ship, then customer would simply have to return the items for full refund.

Two days later, the package ships out. Customer demands refund before items are even received.

What needs to be done?

Doctor says, "Treatment is simple.

The great clown Pagliacci is in town tonight.

Go see him.

That should pick you up."

Man bursts into tears.

Says, "But doctor... I am Pagliacci."
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sLaCkEr408___RJ posted...

What needs to be done?

Dont order online.

Use a catalog and mail the form with your order and a cheque like a civilized person.
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Problem solving guys. This is what you come up with

Take it as a lesson to not impulse buy things you don't actually want or need, and then follow the instructions given.
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Tell him that once the goods are all returned and checked a refund will be processed.
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I'm kind of wondering why it is so hard to stop something from shipping? If it shipped two days later, it wasn't ready at the time the customer tried to cancel.
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So it's all on the customer because the company couldn't stop the order from shipping two days after the request to cancel was submit?

CYBER MONDAY 50% EVERYTHING [exclusions apply]

Customer calls in demanding 50% off excluded item stating the ad was misleading. What do

Hexenherz posted...

Doctor says, "Treatment is simple.

The great clown Pagliacci is in town tonight.

Go see him.

That should pick you up."

Man bursts into tears.

Says, "But doctor... I am Pagliacci."

/\ One of the better comic book movies out there. Very underrated.
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