Current Events > As if Ticketmaster wasn't scummy enough, now they're hiring 'pro' scalpers

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voldothegr8
09/19/18 10:21:51 AM
#1:


in a secret program to squeeze more money from the reseller market.

https://www.cbc.ca/amp/1.4828535

'A public relations nightmare': Ticketmaster recruits pros for secret scalper program

Box-office giant Ticketmaster is recruiting professional scalpers who cheat its own system to expand its resale business and squeeze more money out of fans, a CBC News/Toronto Star investigation reveals.

In July, the news outlets sent a pair of reporters undercover to Ticket Summit 2018, a ticketing and live entertainment convention at Caesars Palace in Las Vegas.

Posing as scalpers and equipped with hidden cameras, the journalists were pitched on Ticketmaster's professional reseller program.

Company representatives told them Ticketmaster's resale division turns a blind eye to scalpers who use ticket-buying bots and fake identities to snatch up tickets and then resell them on the site for inflated prices. Those pricey resale tickets include extra fees for Ticketmaster.

"I have brokers that have literally a couple of hundred accounts," one sales representative said. "It's not something that we look at or report."

CBC shared its findings with Alan Cross, a veteran music journalist and host of the radio program The Ongoing History of New Music, who suspects the ticket-buying public will be far from impressed: "This is going to be a public relations nightmare."

He said there have been "whispers of this in the ticket-selling community, but it's never been outlined quite like this before."

"It does seem a bit stinky, doesn't it?"

By partnering with scalpers, Ticketmaster has done an about-face from its position of less than a decade ago when then-CEO Irving Azoff told U.S. legislators: "I believe that scalping and resales should be illegal."

Two floors above the slot machines and blackjack tables at Caesars, Ticketmaster was one of dozens of vendors and speakers at the convention, which bills itself as a "one-of-a-kind networking event" for industry leaders and small businesses alike.

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voldothegr8
09/19/18 10:22:15 AM
#2:


CBC reporter Dave Seglins signed up as "David Geoffrey," a small-time scalper from Toronto with a fictitious company, DGS Promotions.

With hidden cameras rolling, he mingled with some of the world's most successful scalpers, documenting candid accounts from players inside this notoriously secretive industry.

Casey Klein, Ticketmaster Resale director, held a session that was closed to the media called "We appreciate your partnership: More brokers are listing with Ticketmaster than ever before."

The audience heard that Ticketmaster has developed a professional reseller program and within the past year launched TradeDesk, a web-based inventory management system for scalpers. The company touts it as "The most powerful ticket sales tool. Ever."

TradeDesk allows scalpers to upload large quantities of tickets purchased from Ticketmaster's site and quickly list them again for resale. With the click of a button, scalpers can hike or drop prices on reams of tickets on Ticketmaster's site based on their assessment of fan demand.

Neither TradeDesk nor the professional reseller program are mentioned anywhere on Ticketmaster's website or in its corporate reports. To access the company's TradeDesk website, a person must first send in a registration request.

While Ticketmaster has a "buyer abuse" division that looks out for blatantly suspicious online activity, the presenter said the resale division doesn't police TradeDesk users.

"We don't share reports, we don't share names, we don't share account information with the primary site. Period," he said when asked whether he cares if scalpers use bots to buy their tickets.

CBC heard the same message from a different Ticketmaster employee during an online video conference demonstration of TradeDesk at an earlier stage of the undercover investigation back in March.

"We've spent millions of dollars on this tool. The last thing we'd want to do is get brokers caught up to where they can't sell inventory with us," he said when asked whether Ticketmaster will ban scalpers who thwart ticket-buying limits a direct violation of the company's terms of use.

"We're not trying to build a better mousetrap."


Disgusting.
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1337toothbrush
09/19/18 10:23:10 AM
#3:


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Giant_Aspirin
09/19/18 10:23:21 AM
#4:


this is the free market in action. until this is regulated it will stay a steaming pile of anti-consumer shit
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voldothegr8
09/19/18 10:25:29 AM
#5:


Giant_Aspirin posted...
this is the free market in action. until this is regulated it will stay a steaming pile of anti-consumer shit

I usually don't agree with regulation but Ticketmaster is basically a monopoly and needs to be dealt with accordingly.
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Anarchy_Juiblex
09/19/18 10:27:08 AM
#6:


1337toothbrush posted...
Capitalism, folks.


The alternative is?
(Capitalism with regulations is still capitalism.)
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eston
09/19/18 10:35:37 AM
#7:


I've actually chosen not to go to concerts because I don't want to deal with Ticketmaster
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Giant_Aspirin
09/19/18 10:37:17 AM
#8:


just pass a law that prohibits re-sellers from marking up tickets. sell at face value or you can't sell at all. problem solved.
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1337toothbrush
09/19/18 10:38:44 AM
#9:


Anarchy_Juiblex posted...
1337toothbrush posted...
Capitalism, folks.


The alternative is?
(Capitalism with regulations is still capitalism.)

Regulated capitalism is still capitalism but it's better than free market capitalism.
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Anarchy_Juiblex
09/19/18 10:39:51 AM
#10:


Then why post "capitalism, folks" instead of "freemarket, folks"?
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1337toothbrush
09/19/18 10:40:44 AM
#11:


Anarchy_Juiblex posted...
Then why post "capitalism, folks" instead of "freemarket, folks"?

Because the free market part is implied. Why are you so concerned about this distinction?
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Behaviorism
09/19/18 10:40:46 AM
#12:


And you can never get Ticketmaster tickets when they go on sell. Sold out in minutes
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uwnim
09/19/18 10:51:54 AM
#13:


Giant_Aspirin posted...
just pass a law that prohibits re-sellers from marking up tickets. sell at face value or you can't sell at all. problem solved.

Yeah, this would be a good thing.

Behaviorism posted...
And you can never get Ticketmaster tickets when they go on sell. Sold out in minutes

Depends on what you are seeing. I've never had a problem buying tickets from them for the shows I've wanted to see, scalpers aren't much interested in shows that either won't sell out or will barely manage to. Not enough demand and they can't mark-up enough to profit and could get stuck with a bunch of tickets they can't sell.
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kinetika_
09/19/18 11:02:32 AM
#14:


Behaviorism posted...
And you can never get Ticketmaster tickets when they go on sell. Sold out in minutes


Yes, this bs right here. They had a sale on Cowboys tickets and emailed, then they were all fucking gone in an hour? GTFO lol
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Behaviorism
09/19/18 11:05:02 AM
#15:


kinetika_ posted...
Behaviorism posted...
And you can never get Ticketmaster tickets when they go on sell. Sold out in minutes


Yes, this bs right here. They had a sale on Cowboys tickets and emailed me about it, then they were all fucking gone in an hour? GTFO lol

And some people have jobs or stuff to do. I can't wait until 10am everyday for a ticket
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#16
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Gheb
09/19/18 11:06:43 AM
#17:


This is like comically evil corporation behavior. Like the kind of thing you'd see from a evil corporation in a kids cartoon that needs to make things simple for the audience to understand.
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Bad_Mojo
09/19/18 11:09:53 AM
#18:


fenderbender321 posted...
*sigh*

Do I have to explain why scalping isn't bad every fucking time this issue comes up?

Scalpers are the reason why you and me and anyone else can buy a ticket at our convenience when we'd like. Scalpers are the reason why we don't have to work around our busy fucking life schedule to make sure we're at the front of the line for tickets to a show we want to see.

They do us a service. They are a natural part of the process. Thank you, scalpers. Anyone who sees differently is wrong. You are wrong. Change that. Get a better perspective.

Google "Why ticket scalping is good" and start reading article after article if you don't believe me.

Peace.


I disagree, but with your attitude is seems there isn't much changing your mind here, though.

Peace! *Eye roll*
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Tmaster148
09/19/18 11:11:03 AM
#19:


Fender really loves to post the dumbest shit.
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uwnim
09/19/18 11:13:31 AM
#20:


fenderbender321 posted...
*sigh*

Do I have to explain why scalping isn't bad every fucking time this issue comes up?

Scalpers are the reason why you and me and anyone else can buy a ticket at our convenience when we'd like. Scalpers are the reason why we don't have to work around our busy fucking life schedule to make sure we're at the front of the line for tickets to a show we want to see.

They do us a service. They are a natural part of the process. Thank you, scalpers. Anyone who sees differently is wrong. You are wrong. Change that. Get a better perspective.

Google "Why ticket scalping is good" and start reading article after article if you don't believe me.

Peace.

Scalpers cause the problem you are claiming they are fixing.
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1337toothbrush
09/19/18 11:14:46 AM
#21:


fenderbender321 posted...
*sigh*

Do I have to explain why scalping isn't bad every fucking time this issue comes up?

Scalpers are the reason why you and me and anyone else can buy a ticket at our convenience when we'd like. Scalpers are the reason why we don't have to work around our busy fucking life schedule to make sure we're at the front of the line for tickets to a show we want to see.

They do us a service. They are a natural part of the process. Thank you, scalpers. Anyone who sees differently is wrong. You are wrong. Change that. Get a better perspective.

Google "Why ticket scalping is good" and start reading article after article if you don't believe me.

Peace.

They're parasites. Your argument hinges on the fact that ridiculously-priced tickets will sell at a slower rate. What a stupid argument. By the way, scalpers are a big reason why you have to rush to buy tickets at reasonable prices, because they're buying up so many of them! They often use bots to buy for them, too. Scalpers are scumbag parasites and add nothing to the system except, according to you, to hold tickets for ridiculous prices so that rich people (or people making a poor financial decision) can buy tickets at their leisure for that ridiculous price.

Fuck scalpers.
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Southernfatman
09/19/18 11:16:20 AM
#22:


People really need to stop giving other people who are obviously trolling the attention they want.
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#23
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Tyranthraxus
09/19/18 11:16:48 AM
#24:


Giant_Aspirin posted...
just pass a law that prohibits re-sellers from marking up tickets. sell at face value or you can't sell at all. problem solved.


You can't really solve this with law.

"This concert ticket costs $45 but you can buy it in a bundle with this grapefruit for $300. The ticket is still $45, the grapefruit, however, is $300 all on its own and is getting a discount down to $255 for this bundle."
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#25
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rexcrk
09/19/18 11:17:44 AM
#26:


fenderbender321 posted...
*sigh*

Do I have to explain why scalping isn't bad every fucking time this issue comes up?

Scalpers are the reason why you and me and anyone else can buy a ticket at our convenience when we'd like. Scalpers are the reason why we don't have to work around our busy fucking life schedule to make sure we're at the front of the line for tickets to a show we want to see.

They do us a service. They are a natural part of the process. Thank you, scalpers. Anyone who sees differently is wrong. You are wrong. Change that. Get a better perspective.

Google "Why ticket scalping is good" and start reading article after article if you don't believe me.

Peace.

Is this.. is this for real?
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Bad_Mojo
09/19/18 11:18:15 AM
#27:


fenderbender321 posted...
No they aren't. You act like scalpers are buying all the tickets. And even if they are, how are they getting there before everyone else if it isn't so inconvenient? Yeah, that's what I thought.


They us bots and fake names/accounts. But I'm sure you already know that.
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LockeMonster
09/19/18 11:19:08 AM
#28:


fenderbender321 posted...
No they aren't. You act like scalpers are buying all the tickets. And even if they are, how are they getting there before everyone else if it isn't so inconvenient? Yeah, that's what I thought.

With bots genius.
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voldothegr8
09/19/18 11:19:08 AM
#29:


fenderbender321 posted...
You act like scalpers are buying all the tickets.

They are

fenderbender321 posted...
And even if they are, how are they getting there before everyone else if it isn't so inconvenient?

Bots
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Bad_Mojo
09/19/18 11:19:53 AM
#30:


fenderbender321 posted...

Go talk to an economics professor about this. I literally learned in college from 2 econ professors about why scalping isn't bad. You gonna tell me guys with PHDs in Economics don't know what they're talking about?


I always find it funny when people get called out on their BS, they always fall back to something like, "I have a masters degree in this very subject, so there is no arguing with me!" You know what I call those people? Liars
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1337toothbrush
09/19/18 11:21:27 AM
#31:


fenderbender321 posted...
1337toothbrush posted...
fenderbender321 posted...
*sigh*

Do I have to explain why scalping isn't bad every fucking time this issue comes up?

Scalpers are the reason why you and me and anyone else can buy a ticket at our convenience when we'd like. Scalpers are the reason why we don't have to work around our busy fucking life schedule to make sure we're at the front of the line for tickets to a show we want to see.

They do us a service. They are a natural part of the process. Thank you, scalpers. Anyone who sees differently is wrong. You are wrong. Change that. Get a better perspective.

Google "Why ticket scalping is good" and start reading article after article if you don't believe me.

Peace.

They're parasites. Your argument hinges on the fact that ridiculously-priced tickets will sell at a slower rate. What a stupid argument. By the way, scalpers are a big reason why you have to rush to buy tickets at reasonable prices, because they're buying up so many of them! They often use bots to buy for them, too. Scalpers are scumbag parasites and add nothing to the system except, according to you, to hold tickets for ridiculous prices so that rich people (or people making a poor financial decision) can buy tickets at their leisure for that ridiculous price.

Fuck scalpers.


Wow

Go talk to an economics professor about this. I literally learned in college from 2 econ professors about why scalping isn't bad. You gonna tell me guys with PHDs in Economics don't know what they're talking about?

You're going to have to define "bad" because I'd call price inflation due to artificial scarcity bad, but I'm sure those particular professors think it's "good" because it's the stupid system they have in mind "working as intended". They can take their PhD and cram it up their ass.
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#32
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uwnim
09/19/18 11:22:06 AM
#33:


fenderbender321 posted...

No they aren't. You act like scalpers are buying all the tickets. And even if they are, how are they getting there before everyone else if it isn't so inconvenient? Yeah, that's what I thought.

The do buy a significant portion. A professional scalper makes a living by scalping, so being around and having their bots running so they can get several hundred tickets within a minute of them going on sale is part of their job. They aren't taking time from their busy schedule as their schedule is determined by ticket release times. This results in a large amount of tickets being unpurchasable later on in the day or even week for people who were busy.
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DoctorVader
09/19/18 11:22:17 AM
#34:


fenderbender321 posted...
And why do you guys think they use box think about that really hard not just along the lines of oh they use it to buy tickets faster than everyone else why they need to buy tickets faster than everyone else it isn't just about money either so think about that really long and heart and get back to me

Lmao
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Tmaster148
09/19/18 11:22:39 AM
#35:


Bad_Mojo posted...
fenderbender321 posted...

Go talk to an economics professor about this. I literally learned in college from 2 econ professors about why scalping isn't bad. You gonna tell me guys with PHDs in Economics don't know what they're talking about?


I always find it funny when people get called out on their BS, they always fall back to something like, "I have a masters degree in this very subject, so there is no arguing with me!" You know what I call those people? Liars


It's fender. He's not very bright and posted once about wanting to fuck a horse.
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Gheb
09/19/18 11:22:44 AM
#36:


Guys, just don't respond to Fender.
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Smashingpmkns
09/19/18 11:22:52 AM
#37:


Fuck scalping.
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lifeamovie
09/19/18 11:22:58 AM
#38:


supply and demand

i'll never disagree with that
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#39
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rexcrk
09/19/18 11:23:58 AM
#40:


fenderbender321 posted...
And why do you guys think they use box think about that really hard not just along the lines of oh they use it to buy tickets faster than everyone else why they need to buy tickets faster than everyone else it isn't just about money either so think about that really long and heart and get back to me

Grammar isnt your strong point, huh?
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#41
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uwnim
09/19/18 11:25:30 AM
#42:


fenderbender321 posted...
And why do you guys think they use box think about that really hard not just along the lines of oh they use it to buy tickets faster than everyone else why they need to buy tickets faster than everyone else it isn't just about money either so think about that really long and heart and get back to me

They need to buy tickets faster than other people because they are competing with other scalpers. A show that would on its own sell out in 2 weeks would sell out within 5 minutes because of the scalpers racing each other for the tickets.
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Bad_Mojo
09/19/18 11:26:09 AM
#43:


@fenderbender321

I also did was you asked of us, I Googled up some info

They call this a pro -

Secondary markets for tickets allow potential buyers to indicate how much they want to go to the event their willingness to pay. If tickets can only be bought at a single price on a first come first serve basis, then some people who really want to go will be left out. Secondary markets permit these mutually beneficial exchanges to take place.

I agree, but the people being left out are left out because of scalpers! They have no intention of going to to the show, only to make more money off of the real fans. You're crazy for thinking this is a good thing
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#44
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Bad_Mojo
09/19/18 11:28:39 AM
#45:


fenderbender321 posted...
This is wrong because scalpers only show up when there is a shortage due to the price and supply/demand. We saw that with the Switch.


Which happened because those people bought 10-20 Switches at a time. Of course Nintendo fucked up as well for making so few, but there is no doubt there were a lot of people out there buying them in bulk to re-sell latter.
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voldothegr8
09/19/18 11:28:52 AM
#46:


fenderbender321 posted...
uwnim posted...
fenderbender321 posted...
And why do you guys think they use box think about that really hard not just along the lines of oh they use it to buy tickets faster than everyone else why they need to buy tickets faster than everyone else it isn't just about money either so think about that really long and heart and get back to me

They need to buy tickets faster than other people because they are competing with other scalpers. A show that would on its own sell out in 2 weeks would sell out within 5 minutes because of the scalpers racing each other for the tickets.


This is wrong because scalpers only show up when there is a shortage due to the price and supply/demand. We saw that with the Switch.

Do you really believe a pro scalper isn't going to have an idea of which shows will sell and which ones won't?
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uwnim
09/19/18 11:29:25 AM
#47:


fenderbender321 posted...
uwnim posted...
fenderbender321 posted...
And why do you guys think they use box think about that really hard not just along the lines of oh they use it to buy tickets faster than everyone else why they need to buy tickets faster than everyone else it isn't just about money either so think about that really long and heart and get back to me

They need to buy tickets faster than other people because they are competing with other scalpers. A show that would on its own sell out in 2 weeks would sell out within 5 minutes because of the scalpers racing each other for the tickets.


This is wrong because scalpers only show up when there is a shortage due to the price and supply/demand. We saw that with the Switch.

No. Scalpers for say music events know before tickets start being sold if it is in demand or not.
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NinjaWarrior455
09/19/18 11:29:31 AM
#48:


How do people STILL respond seriously to fender?
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Bad_Mojo
09/19/18 11:30:56 AM
#49:


NinjaWarrior455 posted...
How do people STILL respond seriously to fender?


Today is the first time I've noticed them
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sktgamer_13dude
09/19/18 11:33:19 AM
#50:


fender has posted before about how hes just an act. I dont know why everyone doesnt just ignore him and maybe him and his shitty posts will go away.
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