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Lebronwon 08/23/18 12:27:55 AM #1: |
https://arstechnica.com/tech-policy/2018/08/fire-dept-rejects-verizons-customer-support-mistake-excuse-for-throttling/
A fire department whose data was throttled by Verizon Wireless while it was fighting California's largest-ever wildfire has rejected Verizon's claim that the throttling was just a customer service error and "has nothing to do with net neutrality." The throttling "has everything to do with net neutrality," a Santa Clara County official said. Verizon yesterday acknowledged that it shouldn't have continued throttling Santa Clara County Fire Department's "unlimited" data service while the department was battling the Mendocino Complex Fire. Verizon said the department had chosen an unlimited data plan that gets throttled to speeds of 200kbps or 600kbps after using 25GB a month but that Verizon failed to follow its policy of "remov[ing] data speed restrictions when contacted in emergency situations." "This was a customer support mistake" and not a net neutrality issue, Verizon said. Santa Clara County disputed Verizon's characterization of the problem in a press release last night. "Verizon's throttling has everything to do with net neutralityit shows that the ISPs will act in their economic interests, even at the expense of public safety," County Counsel James Williams said on behalf of the county and fire department. "That is exactly what the Trump Administration's repeal of net neutrality allows and encourages." Santa Clara County and the Santa Clara County Central Fire Protection District are among two dozen local or state government agencies that sued the Federal Communications Commission in a bid to overturn the repeal of net neutrality rules that outlawed throttling and blocking. Verizon's throttling of the Santa Clara fire department was described in detail in court documents filed as evidence in the case. "In repealing net neutrality rules, the Trump Administration failed to consider public safety threats as required by law," Williams said. "For this reason alone, the repeal of net neutrality is illegal and must be overturned." --- Not 1, not 2, not 3, not 4, not 5, not 6, not 7 ... Copied to Clipboard!
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