Current Events > My ps4 account was stolen for over a year. Got it back but can see friends

Topic List
Page List: 1
FighterStreet
04/20/18 11:06:08 PM
#1:


The friends of the person who stole my account. I even have chat messages between them. Is there any way I can report them? Im not sure what to do
... Copied to Clipboard!
DocileOrangeCup
04/20/18 11:06:42 PM
#2:


... Copied to Clipboard!
FighterStreet
04/20/18 11:09:21 PM
#3:


DocileOrangeCup posted...
how'd you get it back?

it was pretty difficult. I had to go to sony's website and speak to staff there. Someone had actually put an authenticator on my account so it took a lot of convincing and effort to get my account back.

also i can see that my account is still active on a different ps4. gotta change that now i guess
... Copied to Clipboard!
KainWind
04/20/18 11:10:33 PM
#4:


... Copied to Clipboard!
RE_expert44
04/20/18 11:13:28 PM
#5:


FighterStreet posted...
DocileOrangeCup posted...
how'd you get it back?

it was pretty difficult. I had to go to sony's website and speak to staff there. Someone had actually put an authenticator on my account so it took a lot of convincing and effort to get my account back.

also i can see that my account is still active on a different ps4. gotta change that now i guess

Deactivate all ps4s.
Change password to a very unique string of letters
Put on 2 step verify and login alerts
Change the password for your email to make sure it isn't compromised
---
... Copied to Clipboard!
FighterStreet
04/20/18 11:24:31 PM
#6:


RE_expert44 posted...
FighterStreet posted...
DocileOrangeCup posted...
how'd you get it back?

it was pretty difficult. I had to go to sony's website and speak to staff there. Someone had actually put an authenticator on my account so it took a lot of convincing and effort to get my account back.

also i can see that my account is still active on a different ps4. gotta change that now i guess

Deactivate all ps4s.
Change password to a very unique string of letters
Put on 2 step verify and login alerts
Change the password for your email to make sure it isn't compromised

it wont let me deactivate. i apparently have to deactivate on the actual playstation that is activated...
... Copied to Clipboard!
Topic List
Page List: 1