Current Events > How did Chick-fil-A become so popular?

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LIsJustice
04/20/18 3:38:46 PM
#1:


Feels like theyve really blown up in popularity in the last few years.
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Nomadic View
04/20/18 3:39:05 PM
#2:


Boycott backfire.
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ImTheMacheteGuy
04/20/18 3:40:48 PM
#3:


Because Chick-fil-B wasn't all that great
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3khc
04/20/18 3:41:12 PM
#4:


Homophobia is the secret ingredient to their sauce.
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gamer167
04/20/18 3:41:46 PM
#5:


They make good sammiches and the customer service is excellent.
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EndOfDiscOne
04/20/18 3:41:57 PM
#6:


The boycott brought a lot of attention, and people realized how much good they actually do. Across the country, they have the best customer service of any fast food chain by far. And they help pay for their employees' education.

The food is good too. I don't care much for their plain chicken, but it goes really well with a bun. And their breakfast is excellent.
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Balrog0
04/20/18 3:42:15 PM
#7:


no franchises is a big part of it, it lets them be consistent beyond the other competitors near their price point, especially with regards to customer service
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DevsBro
04/20/18 3:42:26 PM
#8:


Oh, in the last few years.

Originally it was mostly by having better chicken sandwiches than other FF places.
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Balrog0
04/20/18 3:42:58 PM
#9:


huh, they do franchise apparently

my mistake
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halomonkey1_3_5
04/20/18 3:42:59 PM
#10:


they expanded a lot in the last decade
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_Raich_
04/20/18 3:43:03 PM
#11:


The service and food are good. They tend to actually care about maintaining a clean work environment. I also rarely see employees just not giving a shit about anything. Lines are moved thru very quickly compared to other places, and they use technology like people with tablets to go out to cars when drive thru is busy to get their order in advance.
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Iodine
04/20/18 3:43:42 PM
#12:


gamer167 posted...
They make good sammiches and the customer service is excellent.

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Romes187
04/20/18 3:44:07 PM
#13:


seems like they have their shit together and the employees I deal with usually care

love me some chicken sandwiches
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halomonkey1_3_5
04/20/18 3:44:27 PM
#14:


Balrog0 posted...
huh, they do franchise apparently

my mistake

they do franchise, but they have a lot of restrictions and requirements IIRC
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Complete_Idi0t
04/20/18 3:44:45 PM
#15:


Because nobody eats on Sundays anyway
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Prestoff
04/20/18 3:45:25 PM
#16:


"Social Responsibilities"

Great customer service with happy employees (I heard there's a lot of great benefits working for them), they followed the Costco practice and is now benefiting from it.

Anyways I don't think the boycott was a failure, while it didn't hurt Chick-fil-A financially (I think it increased it?) they did stop donating money to anti-gay organizations.
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Coffeebeanz
04/20/18 3:47:31 PM
#17:


Boycott CFA for having a CEO who is anti-gay

Buy lots of Apple products made in sweat shops in China
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DevsBro
04/20/18 3:48:03 PM
#18:


_Raich_ posted...
people with tablets to go out to cars when drive thru is busy to get their order in advance

This is actually one of my two complaints. I need a visible menu and I hate being face to face with them.

The other complaint is they won't give you a number but they ask for your name. It's easier for me to just make up a name than argue with them for 20 minutes over what my name is like everyone else who wants to know it.
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DarkProto05
04/20/18 3:49:14 PM
#19:


I thought the owner was against gay-marriage, not homophobic?
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DoctorVader
04/20/18 3:50:07 PM
#20:


Franchising with them is a bitch. Me and my friend wanted to do one and went to their seminar shit and they wanted to meet our entire families.
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Letron_James
04/20/18 3:50:27 PM
#21:


Chicken
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Prestoff
04/20/18 3:51:07 PM
#22:


DoctorVader posted...
Franchising with them is a bitch. Me and my friend wanted to do one and went to their seminar shit and they wanted to meet our entire families.


It makes sense, they have a reputation to keep. All you need is one bad apple to spoil the image.
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gatorsPENSbucs
04/20/18 3:52:51 PM
#23:


Everything about their restaurants is perfect. But that customer service is by far the best thing about them and has to be at the top of the best customer service list.
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The Admiral
04/20/18 3:54:36 PM
#24:


All the free press that boycott gave them probably did help quite a lot.

Those angry libs sure showed that CEO by adding a few hundred million dollars to his bank account.
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ImTheMacheteGuy
04/20/18 3:56:48 PM
#25:


Coffeebeanz posted...
Boycott CFA for having a CEO who is anti-gay

Buy lots of Apple products made in sweat shops in China


I've never been to chick fil a and have never purchased an apple product.

No chick fil a anywhere near me, and the one apple product I have ever owned as a 2e computer that my elementary school gave to me for free because they were getting rid of it otherwise.
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AlabamaLove
04/20/18 3:59:29 PM
#26:


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EndOfDiscOne
04/20/18 4:15:09 PM
#27:


DarkProto05 posted...
I thought the owner was against gay-marriage, not homophobic?


People today don't know the difference
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Esrac
04/20/18 4:26:35 PM
#28:


DevsBro posted...
_Raich_ posted...
people with tablets to go out to cars when drive thru is busy to get their order in advance

This is actually one of my two complaints. I need a visible menu and I hate being face to face with them.

The other complaint is they won't give you a number but they ask for your name. It's easier for me to just make up a name than argue with them for 20 minutes over what my name is like everyone else who wants to know it.


Every CFA I've gone to that send employees out with the tablet to take orders does have a menu on hand and I've never once been asked to give my name.
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creativerealms
04/20/18 4:26:44 PM
#29:


EndOfDiscOne posted...
DarkProto05 posted...
I thought the owner was against gay-marriage, not homophobic?


People today don't know the difference

There is no difference. Using your bible to justify keeping a group of people pogrom having the same rights as everyone else is not love in any way.
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Caution999
04/20/18 4:28:33 PM
#30:


Good food + pleasant experience

Every time I've been there it has been such a nice experience. Everyone is so friendly. If I have to eat fast food, they're my #1. Wendy's #2
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Silver Bearings
04/20/18 4:32:56 PM
#31:


I think I'm gonna swing by on my way home.
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mvillanueva88
04/20/18 4:34:05 PM
#32:


Have you tried their Cobb Salad with avacado lime dressing? OMG!! I could eat that every day.
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DevsBro
04/20/18 4:42:59 PM
#33:


Esrac posted...
DevsBro posted...
_Raich_ posted...
people with tablets to go out to cars when drive thru is busy to get their order in advance

This is actually one of my two complaints. I need a visible menu and I hate being face to face with them.

The other complaint is they won't give you a number but they ask for your name. It's easier for me to just make up a name than argue with them for 20 minutes over what my name is like everyone else who wants to know it.


Every CFA I've gone to that send employees out with the tablet to take orders does have a menu on hand and I've never once been asked to give my name.

Well these are two separate cases. They ask for your name when you go inside to order.

And yeah I think they do carry menus but I'm not going to ask to see one while the employee politely acts like there are other things to hold their attention while I read it. That's awkward as hell.
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K181
04/20/18 4:43:35 PM
#34:


Waffle fries
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CW_McGraw
04/20/18 4:47:57 PM
#35:


It's fine food, but by volume, it's so expensive. Like 5 Guys costs me $12 when I go, but I get a shitload of fries even ordering a small. Chik-Fil-A feels like bad value.
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dameon_reaper
04/20/18 4:57:14 PM
#36:


EndOfDiscOne posted...
DarkProto05 posted...
I thought the owner was against gay-marriage, not homophobic?


People today don't know the difference


lmao that's stupid.
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LethalAffinity
04/20/18 5:01:10 PM
#37:


It tastes good and the service is miles better than any other fast food place.
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WSM Piru
04/20/18 5:09:35 PM
#38:


EndOfDiscOne posted...
DarkProto05 posted...
I thought the owner was against gay-marriage, not homophobic?


People today don't know the difference


Just because I don't think you deserve the same rights as everyone else, doesn't mean I hate you.

On topic: They're top tier fast food.
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yusiko
04/20/18 5:10:22 PM
#39:


a lot of people really hate gay people
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EndOfDiscOne
04/20/18 5:10:46 PM
#40:


A phobia is an extreme fear of something
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I am the Cheese! I am the best character on the show! I am better than both the salami and the bologna COMBINED!
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#41
Post #41 was unavailable or deleted.
Esrac
04/20/18 6:09:27 PM
#42:


DevsBro posted...
Esrac posted...
DevsBro posted...
_Raich_ posted...
people with tablets to go out to cars when drive thru is busy to get their order in advance

This is actually one of my two complaints. I need a visible menu and I hate being face to face with them.

The other complaint is they won't give you a number but they ask for your name. It's easier for me to just make up a name than argue with them for 20 minutes over what my name is like everyone else who wants to know it.


Every CFA I've gone to that send employees out with the tablet to take orders does have a menu on hand and I've never once been asked to give my name.

Well these are two separate cases. They ask for your name when you go inside to order.

And yeah I think they do carry menus but I'm not going to ask to see one while the employee politely acts like there are other things to hold their attention while I read it. That's awkward as hell.


Don't take this the wrong way, but do you have social anxiety or otherwise some kind of awkward demeanor? I only ask because I don't think most people find it particularly awkward for the waitstaff to wait a moment while you decide which one of several chicken dishes you want.
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chill02
04/20/18 6:11:02 PM
#43:


their food and service is great
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DevsBro
04/20/18 6:34:08 PM
#44:


Esrac posted...
Don't take this the wrong way, but do you have social anxiety or otherwise some kind of awkward demeanor?

Yep. Social Anxiety Disorder.
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Rob Cesternino
04/20/18 6:39:41 PM
#45:


The best tasting chicken of any fast food franchise
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ekie
04/20/18 6:49:26 PM
#46:


CW_McGraw posted...
It's fine food, but by volume, it's so expensive. Like 5 Guys costs me $12 when I go, but I get a shitload of fries even ordering a small. Chik-Fil-A feels like bad value.


Compared to Five Guys everything is. They have no idea what a small fry is bro, pretty much ends up being half the bag
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KillerKhan420
04/20/18 6:58:19 PM
#47:


Yeah I remember the late 80s early 90s, they were primarily in malls but since the mid 00s onward they've expanded alot.
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ekie
04/20/18 7:00:44 PM
#48:


Ive never even een an ugly drive hrough girl there, and they are robotically nice.

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TheVipaGTS
04/20/18 7:01:40 PM
#49:


I had it for the first time the other day. It was just like most other fast food to me. Good but not omg amazing!...their sauces were good though.
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OpShaft
04/20/18 7:02:35 PM
#50:


3khc posted...
Homophobia is the secret ingredient to their sauce.


Just had some homophobia sauce and it was glorious as usual.
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