Poll of the Day > so my family room is flooded with water right now

(+) Yeah! (+)

So what do I do and where do I go from here?

i have no idea what caused this but at least the water missed some things i had on the floor i do not want to get wet.

now my feet are cold because of the cold water puddle under my chair

What is a family room?
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Damn dude you're probably gonna have to rip away the floor boards :/
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Nichtcrawler X posted...

What is a family room?

Around here, we call the sitting room / TV room / hang out room "The Family Room", with a couch and TV and such.
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So simply another name for the living room? I was imagining a creepy room where someone stored family members...
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That happened to me last winter... call the insurance company, I guess.
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call your insurance company if you have one

you need to get a water mitigation company out to do an emergency water extraction and dry out. some companies you could look up are servpro and servicemaster. see if they are in your area.

get started on that while you file a claim with your insurance company and let them know you have a water extraction company coming out. then you'll be responsible for your deductible and your insurance company will guide you on the rest to get any necessary repairs done.

likely there won't be coverage for the repairs to whatever caused the leak but if you get going now the ensuing damage should be covered. you want to make sure you don't let it keep leaking because most insurance policies have exclusions for repeated/long term seepage and leakage.

if you don't have insurance you'll obviously need to pay out of pocket. water extraction can be really expensive though. depending on how much water you're looking at thousands of dollars right there.
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its been leaking sometime between 3am and noon. i went to bed it was dry woke up and damn.

it did rain a lot last night but i dunno still what caused this

yeah that's still fine. just don't let it go for days. do you guys own the home or rent it? do you have insurance?
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My family always called it a "living room".

Kind of a silly name now that I think about.

we own it and i assume we do have insurance but i need to talk to my mom for specifics

yeah idk but you need to contact a water extraction company like right now
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told my mom a few times we need to call a water extraction company.

"i dont know what to do!"

and now she is shop vacing the floor.

If your homeowners insurance was any decent, you call to open the claim and they send out their preferred water removal company. This is what happened to my wife when her upstairs bathroom faucet burst open due to the city working on the water lines around the corner. Since nobody was home, the water ran down the steps and flooded the living room, kitchen and basement. She called right away and EDS was there first thing the next morning.

The bathroom, master bedroom, living room, kitchen and basement had to be gutted and rebuilt. All was paid by the homeowners insurance. This was last year.
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In the short term, you can rent a pump at Home Depot or Lowes. Depending on your floors you may want to pick up a squeegee. A shopvac and/or a wetvac - both of which I believe can be rented. Then lots of towels and hopefully you have a dryer.

Oh, I see you have a shopvac. Thats a good start.

Beyond that, contact your insurance and hire some professional flood restoration folks.
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Do you have a shop vac?
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well we did call servpro and a local company. they will call us back asap

Go for a swim

argonautweakend posted...

well we did call servpro and a local company. they will call us back asap

nice. they'll come extract the water and set up equipment to dry the home out so you can see the extent of the damages
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my mom was bitching cause itll cost money to get a serv pro when we have an 80yr old shop vac. like i know it does but water dmg is serious and id rather it be done correctly

plus we need to call a plummer to see what is leaking and fix it. it isnt a steady leak but i dont think its stopped completely. it rained hard af last night so its coming in from somewhere

A plumber will only help if it's a plumbing issue. It may be a structural issue.
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Did your family make it out or are they in the water?
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servpro will do a leak detection for you
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Nichtcrawler X posted...

What is a family room?

Typically it is a room for family to sit and talk after dinner. It is usually attached to the kitchen and/or dining room and unlike a living room there are usually no TVs, books, or computers there. Usually it is just seats, table(s) and maybe a stereo.

Since I live alone, I use mine as a place to put my pool table.
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So we called insurance to let them know whats up. they said we werent covered and somebody else covers this type of damage. idk.

okay so we called servpro and a local company, they got our info and said theyd call us back. So instead of answering the call my mom still thinks us with a shop vac will be fine.

we've dumped about 20-25 gallons of shop vac shit so far, and it only feels slightly more dry.

ugh i hate this. i dont know why she doesnt just get servpro after all we have money set aside for accidents in the first place.

this sucks.

Time for a boat.
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argonautweakend posted...

So we called insurance to let them know whats up. they said we werent covered and somebody else covers this type of damage. idk.

okay so we called servpro and a local company, they got our info and said theyd call us back. So instead of answering the call my mom still thinks us with a shop vac will be fine.

we've dumped about 20-25 gallons of shop vac shit so far, and it only feels slightly more dry.

ugh i hate this. i dont know why she doesnt just get servpro after all we have money set aside for accidents in the first place.

this sucks.

Did you call a home warranty company or an insurance company? Have you verified what type of insurance you actually have?
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we called state farm. which handles our home insurance. they simply said we werent covered and the type of damage we have is covered under FEMA.

i have no clue.

They may have said that if you expressed you were looking for flood insurance. I would call back and clarify if your policy doesn't cover for accidental direct physical damage due to a water loss like a pipe burst and see what they say. Maybe you should call and use that exact phrase. Accidental direct physical damage from a water loss. Your mom may not have explained it correctly or you got a dumb claim handler.
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my mom isnt very smart at these things. neither am I though.

ill tell her. I think she did ask where to get flood insurance.

I am literally telling you how to get directed in the right way with specific language. You may not be smart at this thing but I'm telling you word for word exactly how to do it. I work in homeowners insurance.
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i know that so thats cool advice

Is there a roof over this room? Could be an ice dam opened up part of the house. I had damage to my house last year because of
this. Insurance covered it.
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argonautweakend posted...

we called state farm. which handles our home insurance. they simply said we werent covered and the type of damage we have is covered under FEMA.

i have no clue.

that's the type of **** insurance companies pull.... they take money from the consumer and when the consumer needs help fixing ****. insurance companies don't want to help out.
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