Current Events > Stupid question, but how does the Amazon return process work?

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Slip-N-Slide
12/31/17 3:13:14 PM
#1:


I'm looking to buy a TV and say I get it, hook it up, am not satisfied with it for whatever reason(s), and would like to return it. What is that process like? Do they even allow a return window for dissatisfaction with the purchase or does it have to be something defective to qualify for a return?
If so, would I be charged a fee for returning it? Would I be responsible financially for return shipping? Which I imagine wouldn't be cheap for a big ass TV. And speaking of which, on the off chance it's defective or was damaged in shipping and I have to return it because of that, would there be added fees for me for that?

Any solid description for how it works would be greatly appreciated. I've never made a major purchase like a TV online before without having any kind of hands on or live demo of the product. I've looked around locally and none of the electronics stores around here have the models I'm looking at for me to check it out in person first nor do they have any on par alternatives worth getting. Everywhere seems to just have the shitty TV section and the best on the market that I can't afford section without why middle ground so it seems like buying online is my only option but I'm somewhat skeptical to spend that kind of money on something like that without even seeing it first.
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Irony
12/31/17 3:14:18 PM
#2:


Yes
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Ararararagi
12/31/17 3:23:39 PM
#3:


After you've followed the prompts in the Online Returns Center link above:

Prepare your package for return.

Pack your item securely, inserting any paperwork that was included when you requested your return from the Online Returns Center. If you don't have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.
Ship your return based on the return shipping option you selected.

For more information on the return shipping options, go to About Return Shipping.


Amazon.com Return Policy

Items shipped from Amazon.com, including Warehouse Deals, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.


Televisions

Returns for televisions shipped without Enhanced Delivery should be in new and unopened condition.
To return a television shipped with Enhanced Delivery, the item should be in like-new condition. When the carrier comes to pick up the television, they bring their own packaging materials. For more information on Enhanced Delivery, see About Free Enhanced Delivery.

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