Current Events > Bestbuy taking over a week to refund me.

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AzurexNightmare
05/01/17 12:29:05 PM
#1:


Has this happened to anyone else?

I canceled my order (which was a pre order) last Sunday. Nothing all week and nothing today. Hopefully tomorrow. This is ridiculous. I know these things can happen but this is the first time that a refund takes longer than 3 days for me. I usually get a refund within one business day and I've shopped all kinds of places online.
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AzurexNightmare
05/01/17 8:22:36 PM
#2:


Bump
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AzurexNightmare
05/02/17 1:19:39 AM
#3:


Bump :c
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TheDarkCircle
05/02/17 1:25:36 AM
#4:


Sometimes it takes me three to four days to show up back on my account.

But over a week no never happened to me as far as I can remember
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AzurexNightmare
05/02/17 3:30:27 AM
#5:


With best buy?
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DoctorVader
05/02/17 3:42:15 AM
#6:


Best Buy doesn't take out money till it ships or is available for pickup. When did you order it originally? Did you use a CC? Or Debit? Or gift card?
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AzurexNightmare
05/02/17 4:06:56 AM
#7:


Credit card. They took out the money immediately.
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DoctorVader
05/02/17 4:35:07 AM
#8:


Was it for store pickup?

They don't take out money with a CC unless it ships or is available for pickup. It's not possible and fucks up CC protection. They do a temp auth a couple of times. Once at order, then again closer to release. That falls off in 3-4 days usually.

I have like 10 games on preorder up to FF7R and outside of a temp auth, they've taken no money from me.
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It all just disappears, doesn't it? Everything you are, gone in a moment, like breath on a mirror. - The Doctor
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Alucard188
05/02/17 4:38:41 AM
#9:


Fuck places that take your money when you pre-order something. No, you'll get your money when you're shipping the item, or when I pick it up on release day.
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Cartwheel_Kick
05/02/17 4:42:29 AM
#10:


They already invested your money. They need to wait till next pay
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thompsontalker7
05/02/17 4:52:58 AM
#11:


You used PayPal didn't you
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AzurexNightmare
05/02/17 12:28:34 PM
#12:


Nope. I contacted them and it was indeed a problem and I got my refund haha.

Had to have best buy rep call my bank and we party lined like it was the last millennium again.
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