Current Events > Spectrum (internet provider) told us we need a death certificate to cancel

(+) Yeah! (+)

Pogo_Marimo posted...

EzeDoesIt posted...

Dont let me start paying for it when he died then.

Why not? First, they never had proof he died because you never gave it to them. Second, there is no risk of fraud from some simply making payments on the account. The fraud risk only comes when someone makes payments on an account that isn't theirs, then tries to use social engineering to gain access to the account "because I pay the bills". I've seen ex-wives do that and try to cancel their ex's insurance coverage on their car. If we took your dumb approach to it, I would have cancelled his policy, he would have been pulled over for no active insurance (Required in MA), had his vehicle towed, and gone through a mess with the RMV to get plate reinstatement fees waived.

Thankfully, Federal Privacy Laws have a lot more thought put into them than you seem to think, so I advised her I cannot cancel the policy without a copy of a death certificate. A couple days later the ex-husband called in and requested that we only speak directly with him due to potential fraud.

This literally has nothing to do with my situation. Complete false equivalency.
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Because youre not at risk of committing a crime/violation by canceling your internet service, and its her exs insurance being paid for by him not her.
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EzeDoesIt posted...

Because youre not at risk of committing a crime/violation by canceling your internet service, and its her exs insurance being paid for by him not her.

Fraud is fraud.

If you called up and wanted to enact any kind of revenge no matter how petty it is, it is still fraud.

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EzeDoesIt posted...

Because youre not at risk of committing a crime/violation by canceling your internet service, and its her exs insurance being paid for by him not her.

Holy shit you're dense.

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If his name is still on the account then yes you need to provide the death certificate.

If it's all under your name, and just yours. The simple fact you are moving is enough for them to cancel your service, simply state that they don't provide in your new area.

It all depends if his name is still on it.
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death certificate is all they need it's mandatory for all accounts of the deceased including bank.
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Spectrum is shit but it's the only internet provider in our area sadly.
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Superlinkbro posted...

Spectrum is shit but it's the only internet provider in our area sadly.

Yeah it might be in mine too at this point.
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"But if Im allowed to deposit money into someone elses bank account, why cant I make withdrawals from it?"
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Jerry_Hellyeah posted...

"But if Im allowed to deposit money into someone elses bank account, why cant I make withdrawals from it?"

depends if you're on the account. you can also be signed onto the account if you had to take care of someone who cant manage money ie family member. my grandfather needs help because of dementia so help is required at times.
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