Current Events > I really can't stand when stores go "We close at 10 PM" and once you

(+) Yeah! (+)

Mist_Turnips posted...

MagicOracle posted...

JustMonika posted...

Retail employees literally complain about everything.

You've clearly never worked retail before.

You people keep throwing that around as a rebuttal. That's a compliment tbh.

Someone has to do it. *Shifts shoulders*

Kind of a big circle now with everyone saying that both customers and retail workers as "entitled snowflakes".

I don't mind leaving 5-7 minutes after work anyway because I got to make sure the doors are locked and some lights are off anyway. Only people should still be in the building are the cleaning crew when they're scheduled to come anyway.
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voldothegr8 posted...

Aiden5576 posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

Fine, work a retail job for 6 months and see what we mean. Either that or shut that flapping trap you call a mouth.

"oh no, I had to work a half hour later than normal, you just don't understand"

Again, as was said in literally post #2, staying over can lead to overtime and your ass getting fired. That's my #1 concern about customers staying past close when they come in right before closing; whether the extra time is going to cost me my job
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DezDroppedFreak posted...

voldothegr8 posted...

Aiden5576 posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

Fine, work a retail job for 6 months and see what we mean. Either that or shut that flapping trap you call a mouth.

"oh no, I had to work a half hour later than normal, you just don't understand"

Again, as was said in literally post #2, staying over can lead to overtime and your ass getting fired. That's my #1 concern about customers staying past close when they come in right before closing; whether the extra time is going to cost me my job

That's a company problem, not a customer problem.
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voldothegr8 posted...

DezDroppedFreak posted...

voldothegr8 posted...

Aiden5576 posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

Fine, work a retail job for 6 months and see what we mean. Either that or shut that flapping trap you call a mouth.

"oh no, I had to work a half hour later than normal, you just don't understand"

Again, as was said in literally post #2, staying over can lead to overtime and your ass getting fired. That's my #1 concern about customers staying past close when they come in right before closing; whether the extra time is going to cost me my job

That's a company problem, not a customer problem.

I can't think of a single company that would gladly pay unauthorized overtime without consequence.
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voldothegr8 posted...

That's a company problem, not a customer problem.

and a customer problem too

Drrobotniks posted...

voldothegr8 posted...

That's a company problem, not a customer problem.

and a customer problem too

"My company has predatory practices against my ability to stay 10 minutes after closing to help a customer, so in response I'm going to spit in their food and blame THEM and not the company for my predicament"
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s0nicfan posted...

Drrobotniks posted...

voldothegr8 posted...

That's a company problem, not a customer problem.

and a customer problem too

"My company has predatory practices against my ability to stay 10 minutes after closing to help a customer, so in response I'm going to spit in their food and blame THEM and not the company for my predicament"

DezDroppedFreak posted...

I can't think of a single company that would gladly pay unauthorized overtime without consequence.

In short, just come in at a reasonable time. If you do come in right before close (as in 10 minutes, 30 is excessive), don't expect to get the same treatment and time as if you came in at a reasonable time. Simple as that
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s0nicfan posted...

Drrobotniks posted...

voldothegr8 posted...

That's a company problem, not a customer problem.

and a customer problem too

"My company has predatory practices against my ability to stay 10 minutes after closing to help a customer, so in response I'm going to spit in their food and blame THEM and not the company for my predicament"

Can heartless people like you please die now and get off this planet, please? Thanks.

Kajagogo posted...

Why are you waiting to go to a store at 9:40 at night? What do you need so bad that can't wait until morning?

you have not yet been in a situation where you need something and you didn't realize it until it was much later than you anticipated.
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DezDroppedFreak posted...

In short, just come in at a reasonable time. If you do come in right before close (as in 10 minutes, 30 is excessive), don't expect to get the same treatment and time as if you came in at a reasonable time. Simple as that

It's misguided anger. You've got people who feel powerless against companies working against them, and in response turn their venom to people who don't deserve it, and may not even have a choice (see: the guy earlier talking about his work schedule). It's a shitty attitude, and reflects a shitty person with shitty work ethic. As I've said, salaried people stay late all the time, because they recognize that it's just part of being a working professional.

Finally, to quote myself from a few pages ago:
s0nicfan posted...

Good stores "close" a half hour before the employees are expected to leave so people can actually show up when the place is OPEN and expect to be served at capacity, but also allows the employees paid time to clean up once everyone is gone. This weird adversarial way some places are set up where they basically force the employees to either work for free or offer substandard service to customers makes no sense. Employees should blame the business, not the guy walking in near closing, for this problem.

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But the sign says youre open until x!....fine. But if thats the argument you want to use then be out by x. It always annoyed me when I worked retail. 15-20 mins before closing wed make periodic announcements telling customers wed be closing soon. Those announcements mean pay and be out by that time. So many people treat it as ok I have 20 more mins to browse and then Ill get in line at that time...some people dont even get in line at that time. They keep browsing. Most stores wont kick them out because theyre too afraid of backlash and those customers take advantage of that.
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Aiden5576 posted...

Can heartless people like you please die now and get off this planet, please? Thanks.

Read my posts again. I'm saying the employees are victims of bad businesses, and their anger at the customer going into a place marked OPEN when it is OPEN because they need service is misguided. Telling me to die because I blame the business not the person reveals what a shitty character you have.
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DezDroppedFreak posted...

s0nicfan posted...

Drrobotniks posted...

voldothegr8 posted...

That's a company problem, not a customer problem.

and a customer problem too

"My company has predatory practices against my ability to stay 10 minutes after closing to help a customer, so in response I'm going to spit in their food and blame THEM and not the company for my predicament"

DezDroppedFreak posted...

I can't think of a single company that would gladly pay unauthorized overtime without consequence.

In short, just come in at a reasonable time. If you do come in right before close (as in 10 minutes, 30 is excessive), don't expect to get the same treatment and time as if you came in at a reasonable time. Simple as that

Apparently to people like s0nicfan and voldothegr8, retail employees are simply slaves who are there to serve thier every need whenever THEY want.

Aiden5576 posted...

Can heartless people like you please

Lifelong minimum wage workers, everyone.
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Cool. Most retail positions aren't salaried. You have to be on the clock. You could get in just as much trouble working off the clock than on the clock with unauthorized overtime. It's not even anger. It just goes to show you still don't know what you're talking about, and you won't unless you've worked in one of those positions. I do my best to help everyone that comes in regardless of when, but I'm not getting fired over it. Come at a reasonable time. If you don't, don't expect to get the same amount of time as everyone else.
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It takes a special kind of douche to enter a business just before closing and take your time browsing.
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Mist_Turnips posted...

Aiden5576 posted...
Lifelong minimum wage workers, everyone.

Even if he is how does that hurt his argument? No matter what you get paid you shouldnt be treated like youre worthless.
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Aiden5576 posted...

Apparently to people like s0nicfan and voldothegr8, retail employees are simply slaves who are there to serve thier every need whenever THEY want.

No, according to me retail employees should be expected to do a good job as long as the place they're working is open, and spitting in food because you're half-cleaned up 20 minutes before closing is the behavior of a bad person. It's that simple. If there's a problem with staying a few minutes late every once in a while, either blame the business for making that a problem, or don't get a salaried position where it's expected anyway.
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DezDroppedFreak posted...

Cool. Most retail positions aren't salaried. You have to be on the clock. You could get in just as much trouble working off the clock than on the clock with unauthorized overtime. It's not even anger. It just goes to show you still don't know what you're talking about, and you won't unless you've worked in one of those positions. I do my best to help everyone that comes in regardless of when, but I'm not getting fired over it. Come at a reasonable time. If you don't, don't expect to get the same amount of time as everyone else.

I've done on the clock work. I have never once done a shittier job while on said clock because it was close to my time being over. Have pride in your work, no matter how menial it is. I've also been in positions where I had to clean up my area after my time was up, and the business I worked for never once threatened me over it, because they knew I was tending to customers.

Again: blame the business if it causes a problem. There is no scenario where an employee is justified doing a worse job for a customer if said customer comes in when the business advertises itself as open. None. The person coming in may be inconsiderate, but that doesn't justify half-assing your job.
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s0nicfan posted...

Aiden5576 posted...

Apparently to people like s0nicfan and voldothegr8, retail employees are simply slaves who are there to serve thier every need whenever THEY want.

No, according to me retail employees should be expected to do a good job as long as the place they're working is open, and spitting in food because you're half-cleaned up 20 minutes before closing is the behavior of a bad person. It's that simple. If there's a problem with staying a few minutes late every once in a while, either blame the business for making that a problem, or don't get a salaried position where it's expected anyway.

Yeah, I don't think anyone is saying that's ok.

Also

Again

Most
Retail
Positions
Aren't
Salaried
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I often go to places at 15 minutes or even 5 or 10 minutes before closing time, but I'm always out by closing time or a minute or two before.
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s0nicfan posted...

DezDroppedFreak posted...

Cool. Most retail positions aren't salaried. You have to be on the clock. You could get in just as much trouble working off the clock than on the clock with unauthorized overtime. It's not even anger. It just goes to show you still don't know what you're talking about, and you won't unless you've worked in one of those positions. I do my best to help everyone that comes in regardless of when, but I'm not getting fired over it. Come at a reasonable time. If you don't, don't expect to get the same amount of time as everyone else.

I've done on the clock work. I have never once done a shittier job while on said clock because it was close to my time being over. Have pride in your work, no matter how menial it is. I've also been in positions where I had to clean up my area after my time was up, and the business I worked for never once threatened me over it, because they knew I was tending to customers.

Again: blame the business if it causes a problem.

I'm not saying the worker is going to do a shittier job, but you can't expect to have the same amount or time as everyone else when you stroll in 10 minutes before closing. I'm not getting fired because someone thinks they can do whatever they want whenever they want. Most corporations have strict policies about unauthorized overtime.
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DezDroppedFreak posted...

I'm not saying the worker is going to do a shittier job, but you can't expect to have the same amount or time as everyone else when you stroll in 10 minutes before closing. I'm not getting fired because someone thinks they can do whatever they want whenever they want. Most corporations have strict policies about unauthorized overtime.

You shouldn't get fired because you were tending to a customer until closing, especially if you have a good working relationship with your manager. If you do, that's the sign of a bad business. Again: you're placing your blame ENTIRELY on the person coming in when the place is OPEN because a business you feel powerless against may punish you for it, when you should be angry at the business instead. There are plenty of businesses that "close" a half hour before employees are expected to leave as to make sure all parties get what they want.
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Management answers to corporate who care about the bottom dollar. Unauthorized overtime can and will get you fired in most corporations. I don't get how that's so hard to understand
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They should get loans and not waste time working a stupid job if they hate it.

Never work somewhere that you feel miserable in.
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Youre taking this in a very technical direction. Its the fault of the corporation!...no one is denying that. People who linger around after closing or come in and mess shit up right before closing are still assholes.
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s0nicfan posted...

DezDroppedFreak posted...

I'm not saying the worker is going to do a shittier job, but you can't expect to have the same amount or time as everyone else when you stroll in 10 minutes before closing. I'm not getting fired because someone thinks they can do whatever they want whenever they want. Most corporations have strict policies about unauthorized overtime.

You shouldn't get fired because you were tending to a customer until closing, especially if you have a good working relationship with your manager. If you do, that's the sign of a bad business. Again: you're placing your blame ENTIRELY on the person coming in when the place is OPEN because a business you feel powerless against may punish you for it, when you should be angry at the business instead. There are plenty of businesses that "close" a half hour before employees are expected to leave as to make sure all parties get what they want.

Yeah in my youth I worked fast food, retail, and clerked it up at a gas station. Never was closing shift over once the store or restaurant closed, there was always extra time to do all the closing procedures. Only after going over that time would one have to explain why.
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DezDroppedFreak posted...

Management answers to corporate who care about the bottom dollar. Unauthorized overtime can and will get you fired in most corporations. I don't get how that's so hard to understand

Because he's clearly never worked a retail job like he claims. He wouldn't be this dense if he had.

TheVipaGTS posted...

Youre taking this in a very technical direction. Its the fault of the corporation!...no one is denying that. People who linger around after closing or come in and mess shit up right before closing are still assholes.

Exactly.

I'm not trying to advocate for workers to have an excuse for a shittier job. That's not excusable.

What I am advocating for, however, is for people to understand them coming in that late can lead to someone getting fired if they decide they have the right to linger past closing. Of course it's clearly falling on deaf ears.
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DezDroppedFreak posted...

Management answers to corporate who care about the bottom dollar. Unauthorized overtime can and will get you fired in most corporations. I don't get how that's so hard to understand

Therefore you should be angry at the customer and not the business... why?

I've done hourly work. I've done customer service. I've done retail. I do salaried work. What's so hard to understand is why you're so casually willing to place animus on someone coming in when (AGAIN) the store is OPEN because of something completely beyond their control (that something being your business' policy on working late), rather than focus your energies on the actual source of the problem.
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voldothegr8 posted...

s0nicfan posted...

DezDroppedFreak posted...

I'm not saying the worker is going to do a shittier job, but you can't expect to have the same amount or time as everyone else when you stroll in 10 minutes before closing. I'm not getting fired because someone thinks they can do whatever they want whenever they want. Most corporations have strict policies about unauthorized overtime.

You shouldn't get fired because you were tending to a customer until closing, especially if you have a good working relationship with your manager. If you do, that's the sign of a bad business. Again: you're placing your blame ENTIRELY on the person coming in when the place is OPEN because a business you feel powerless against may punish you for it, when you should be angry at the business instead. There are plenty of businesses that "close" a half hour before employees are expected to leave as to make sure all parties get what they want.

Yeah in my youth I worked fast food, retail, and clerked it up at a gas station. Never was closing shift over once the store or restaurant closed, there was always extra time to do all the closing procedures. Only after going over that time would one have to explain why.

We close at 9 and lock up promptly at 9. My superior is salaried so they stay over late if need be. If I have to stay with them I usually have to justify why to upper management as I'm hourly.
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s0nicfan posted...

DezDroppedFreak posted...

Management answers to corporate who care about the bottom dollar. Unauthorized overtime can and will get you fired in most corporations. I don't get how that's so hard to understand

Therefore you should be angry at the customer and not the business... why?

I've done hourly work. I've done customer service. I've done retail. I do salaried work. What's so hard to understand is why you're so casually willing to place animus on someone coming in when (AGAIN) the store is OPEN because of something completely beyond their control (that something being your business' policy on working late), rather than focus your energies on the actual source of the problem.

There's really no point in continuing this any further.
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DezDroppedFreak posted...

s0nicfan posted...

DezDroppedFreak posted...

Management answers to corporate who care about the bottom dollar. Unauthorized overtime can and will get you fired in most corporations. I don't get how that's so hard to understand

Therefore you should be angry at the customer and not the business... why?

I've done hourly work. I've done customer service. I've done retail. I do salaried work. What's so hard to understand is why you're so casually willing to place animus on someone coming in when (AGAIN) the store is OPEN because of something completely beyond their control (that something being your business' policy on working late), rather than focus your energies on the actual source of the problem.

There's really no point in continuing this any further.

I agree
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s0nicfan posted...

Therefore you should be angry at the customer and not the business... why?

I agree, customers suck

Can't blame the customers though. They are the ones paying for the service. If they want to complain and cry, they are allowed to

I blame the business. If you want to keep those customers happy, then close at the time you say, not 10-15 minutes early, and start giving out overtime pay for your employees
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Ulyanyx posted...

Kajagogo posted...

Why are you waiting to go to a store at 9:40 at night? What do you need so bad that can't wait until morning?

you have not yet been in a situation where you need something and you didn't realize it until it was much later than you anticipated.

I usually go to a 24/7 place for stuff like that.
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pojr posted...

s0nicfan posted...

Therefore you should be angry at the customer and not the business... why?

I agree, customers suck

Can't blame the customers though. They are the ones paying for the service. If they want to complain and cry, they are allowed to

I blame the business. If you want to keep those customers happy, then close at the time you say, not 10-15 minutes early, and start giving out overtime pay for your employees

How about the customer not being god damn fucking stupid?

DezDroppedFreak posted...

Most corporations have strict policies about unauthorized overtime.

many corporations also schedule closing shifts past the store closing hours and limit hourly employees to less than 40 scheduled in order to provide a buffer for unforeseen scheduling needs
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prettyprincess posted...

DezDroppedFreak posted...

Most corporations have strict policies about unauthorized overtime.

many corporations also schedule closing shifts past the store closing hours and limit hourly employees to less than 40 scheduled in order to provide a buffer for unforeseen scheduling needs

And many more don't. Specially smaller places. It doesn't hurt to not be an asshole customer.
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Tmaster148 posted...

Do you really think you will accomplish your shopping in a few minutes before closing?

Uh...obviously?

How long does shopping usually take you? I enter the store, head right to where what I want is located, and take it to the cashier.

If I enter a store 30 minutes before closing, I leave it 15-20 minutes before closing

Its worse for restaurants because when i was a dish washer we couldnt start closing until the fucking pos customers left. Sometimes theyd be there till 2 hours after. Assholes
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glitteringfairy posted...

And fuck people that go to a place 30 minutes before closing

This. The people who work there certainly don't want to wait on some entitled moron who thinks it's okay to make them stay at their job longer than they're scheduled to just because "they're getting paid".
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fenderbender321 posted...

Aiden5576 posted...

fenderbender321 posted...

s0nicfan posted...

MrBobGray posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

More like 5 pages of socially stupid children without any real world experience.

More like 5 pages of people who don't have a salaried job and thus don't realize the vast majority of the working world sometimes puts in unpaid overtime to get their job done, because it's expected of a professional.

Fortunately, every retail job posting for a salaried position I've ever seen has specifically mentioned working more than 40 hours a week, and late into the evening.

That's usually for full-time manager positions. Part-time doesn't get that.

Well either way, the company can be held liable if you wind up working more hours than they advertised.

And I'm pretty sure most if not all part time employees are hourly, no?

They are indeed.

LightHawKnight posted...

prettyprincess posted...

DezDroppedFreak posted...

Most corporations have strict policies about unauthorized overtime.

many corporations also schedule closing shifts past the store closing hours and limit hourly employees to less than 40 scheduled in order to provide a buffer for unforeseen scheduling needs

And many more don't. Specially smaller places. It doesn't hurt to not be an asshole customer.

Not to mention departments usually only get a set amount of hours per week and going over that is still heavily frowned upon
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LightHawKnight posted...

It doesn't hurt to not be an asshole customer.

it's purely beneficial even
but labeling anyone shopping during operating hours as such doesn't make them so

DezDroppedFreak posted...

Not to mention departments usually only get a set amount of hours per week and going over that is still heavily frowned upon

that's still on corporate payroll's conscience and not the customer's
most allow overages when sales reflect for it/want you cutting back from budget if the year is down to begin with
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Stallion_Prime posted...

Its worse for restaurants because when i was a dish washer we couldnt start closing until the fucking pos customers left. Sometimes theyd be there till 2 hours after. Assholes

No one would tell them they had to leave?

Stallion_Prime posted...

Its worse for restaurants because when i was a dish washer we couldnt start closing until the fucking pos customers left. Sometimes theyd be there till 2 hours after. Assholes

I do want to clarify that food service probably has it worst, and those people are in fact assholes. I wasn't defending that kind of person, because STAYING past closing shouldn't even be allowed. My beef was with the people pissed when customers come and go while the store is still advertised as open.
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Aiden5576 posted...

Stallion_Prime posted...

Its worse for restaurants because when i was a dish washer we couldnt start closing until the fucking pos customers left. Sometimes theyd be there till 2 hours after. Assholes

No one would tell them they had to leave?

I've noticed that until it gets to a unreasonable time most places won't ask them to leave...they merely suggest it because they fear that person going on Yelp and claiming they were kicked out unfairly. I'd consider 2 hours unreasonable but if they're still ordering drinks or dishes i expect a lot of managers just let it go..
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s0nicfan posted...

Stallion_Prime posted...

Its worse for restaurants because when i was a dish washer we couldnt start closing until the fucking pos customers left. Sometimes theyd be there till 2 hours after. Assholes

I do want to clarify that food service probably has it worst, and those people are in fact assholes. I wasn't defending that kind of person, because STAYING past closing shouldn't even be allowed. My beef was with the people pissed when customers come and go while the store is still advertised as open.

Customers coming in 5 minutes prior to closing are assholes.