Current Events > I really can't stand when stores go "We close at 10 PM" and once you

(+) Yeah! (+)

I used to work in a call center, and if customer called one minute before my shift ended - then I would be stuck on that call until they hung up (we weren't allowed to hang up)

I can't complain. I leave at 8:00. If they call at 7:59, that is technically before my shift is over so I'm required to take it. Therefore I'm annoyed to see that a store would technically close 20 minutes early. If you want to advertise that you close at 8:00, then you better stay open until then

I understand these are different job fields, but I think these two should be treated the same.
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glitteringfairy posted...

And fuck people that go to a place 30 minutes before closing

inTaCtfuL posted...

I hope there's a special place in hell reserved for those people

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knuxnole posted...

Aiden5576 posted...

knuxnole posted...

Conflict posted...

knuxnole posted...

Steve Nick posted...

Kajagogo posted...

Why are you waiting to go to a store at 9:40 at night? What do you need so bad that can't wait until morning?

What the fuck are you judging when I go to the store for?

If the store doesn't want people at 9:40 at night, then put a 9:00 sign on the door.

Exactly! Who cares about the workers? I don't! IT's their job, they chose to work at a pathetic place for their career!

Or maybe they're just working there as a side job while they're in school? Durr

That's what they deserve for working a stupid job for no reason habanbababa

So, with your logic, they shouldn't be able to make any money while going to school? No student has time for a full-time job AND go to school. Thinking they do is insane.

They should just focus on school

People need money to buy things, INCLUDING school supplies. Why are people like you morons?

pojr posted...

I used to work in a call center, and if customer called one minute before my shift ended - then I would be stuck on that call until they hung up (we weren't allowed to hang up)

I can't complain. I leave at 8:00. If they call at 7:59, that is technically before my shift is over so I'm required to take it. Therefore I'm annoyed to see that a store would technically close 20 minutes early. If you want to advertise that you close at 8:00, then you better stay open until then

I understand these are different job fields, but I think these two should be treated the same.

"Nooo I have to be walking to my car at 7:59 or else I'm a slave!"
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ledbowman posted...

If you bitch about having to work an extra 10 minutes because there were customers shopping until close, you don't deserve your job.

That isn't how it works. It isn't 10 extra minutes, it half an hour or more, cause these idiots that come late, think they can stay there till they get what they want, which means most of the time, wandering the aisles.
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Aiden5576 posted...

Asherlee10 posted...

Aiden5576 posted...

Balrog0 posted...

I've never worked retail, but I didn't mind people who came in very late at McDonald's

You contradicted yourself.

McDonald's isn't a retail business, I don't get it.

Not litteraly, no. Still, any business where consumable goods are sold is still, loosly, considered working in retail.

I just meant retail as in something like a big box store, tbh, I guess I wouldn't even put something like furniture sales in the same category even though that is also retail. Anything with a commission seems different.

I separated my experience (fast food) out because I assume the business model is very different -- different enough that my experience at McD's might not be instructive for someone who worked at WalMart. But I still felt like sharing because so many of my coworkers would get so mad when someone showed up at like, 9:55 and we closed at 10. But there's almost nothing that takes that long to make from start to finish anyway. It was almost always really easy to take care of the last minute customers. That might not be true at Walmart, though
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fenderbender321 posted...

I'm really strong on the principle of business hours.

If your stated hours are until 10pm, then you should allow people to walk in and start shopping until that time. Announce over the PA when it's 10pm and tell all the shoppers to proceed to checkout. That's been my experience with grocery and retail stores. If an employee told me I couldn't shop there and it was only 9:40pm, I would fucking lose my shit.

I used to work closing shifts at a restaurant that closed at 10pm, and I would always, ALWAYS seat people up until that very last minute. That meant seating people at 9:58 on a few occasions. I'd give them full service. That's how you do it.

The reality, though, is that employees are willing to make negative experiences for their customers in an effort to try and save 15-20 minutes. That could be coming from management trying to keep wages down, but in my experience it's 100% on the employees wanting to leave work earlier. Management wants that business. It's worth it.

Yep, the vast majority of workers who bitch about last minute customers are only pissed they can't leave early or a time of which they're accustomed. If the job doesn't pay you after a certain time but you're being forced to work anyway, make a call to your state's labor board because that's highly illegal. Definitely start looking for another job. But don't take it out on the customer who enters the door during operating hours, it's not their fault you're in a shitty situation.
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LightHawKnight posted...

ledbowman posted...

If you bitch about having to work an extra 10 minutes because there were customers shopping until close, you don't deserve your job.

That isn't how it works. It isn't 10 extra minutes, it half an hour or more, cause these idiots that come late, think they can stay there till they get what they want, which means most of the time, wandering the aisles.

this happened
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pojr posted...

I used to work in a call center, and if customer called one minute before my shift ended - then I would be stuck on that call until they hung up (we weren't allowed to hang up)

I can't complain. I leave at 8:00. If they call at 7:59, that is technically before my shift is over so I'm required to take it. Therefore I'm annoyed to see that a store would technically close 20 minutes early. If you want to advertise that you close at 8:00, then you better stay open until then

I understand these are different job fields, but I think these two should be treated the same.

Most stores don't lock the IN doors 20 minutes prior, it's more like 10 or 5.

ledbowman posted...

LightHawKnight posted...

ledbowman posted...

If you bitch about having to work an extra 10 minutes because there were customers shopping until close, you don't deserve your job.

That isn't how it works. It isn't 10 extra minutes, it half an hour or more, cause these idiots that come late, think they can stay there till they get what they want, which means most of the time, wandering the aisles.

this happened

You clearly haven't ever seen idiots that show up 10 minutes before closing time have you?
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I'm gonna side with the workers on this one. People need to be conscious about what time it is, and they need to know when a store closes before they walk in there. Try to be considerate. Repeat offenders are the worst.

That being said, I also think workers should be happy to stay an extra 15-20 minutes every once in a while. I do this at my job - have to take a call at 4:55 and take care of a situation before I go. That's part of life.

It's on both parties to act professional.
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Balrog0 posted...

Aiden5576 posted...

Asherlee10 posted...

Aiden5576 posted...

Balrog0 posted...

I've never worked retail, but I didn't mind people who came in very late at McDonald's

You contradicted yourself.

McDonald's isn't a retail business, I don't get it.

Not litteraly, no. Still, any business where consumable goods are sold is still, loosly, considered working in retail.

I just meant retail as in something like a big box store, tbh, I guess I wouldn't even put something like furniture sales in the same category even though that is also retail. Anything with a commission seems different.

I separated my experience (fast food) out because I assume the business model is very different

Agreed. What's considered acceptable retail experience is broad. Maybe a little too much.

I guess this is part of why the 24 hour places hold such a monopoly on commerce. I never want to think about the worker being angry at me when I want to buy something late at night. If my business is unwanted and I can tell, my usual response is to just stop shopping there.
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fenderbender321 posted...

Caution999 posted...

I'm gonna side with the workers on this one. People need to be conscious about what time it is, and they need to know when a store closes before they walk in there. Try to be considerate. Repeat offenders are the worst.

That being said, I also think workers should be happy to stay an extra 15-20 minutes every once in a while. I do this at my job - have to take a call at 4:55 and take care of a situation before I go. That's part of life.

It's on both parties to act professional.

There's a certain point where it's a bit unreasonable....if I need to get a whole cart full of groceries, I shouldn't be walking in 5 minutes til close.

But I think there's nothing wrong with greeting customers and letting them know "we are closing in x minutes, make sure you're ready to check out at that point". Because you don't know if a customer just needs 5 minutes to grab a few things, or if he needs to take 30 minutes to a full-on shop.

20 minutes before close, though? Nobody should be turned away at that point. That's complete bullshit.

Completely agree
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LightHawKnight posted...

ledbowman posted...

LightHawKnight posted...

ledbowman posted...

If you bitch about having to work an extra 10 minutes because there were customers shopping until close, you don't deserve your job.

That isn't how it works. It isn't 10 extra minutes, it half an hour or more, cause these idiots that come late, think they can stay there till they get what they want, which means most of the time, wandering the aisles.

this happened

You clearly haven't ever seen idiots that show up 10 minutes before closing time have you?

Yes. They get what they need and leave because you're closing.
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Caution999 posted...

I'm gonna side with the workers on this one. People need to be conscious about what time it is, and they need to know when a store closes before they walk in there. Try to be considerate. Repeat offenders are the worst.

That being said, I also think workers should be happy to stay an extra 15-20 minutes every once in a while. I do this at my job - have to take a call at 4:55 and take care of a situation before I go. That's part of life.

It's on both parties to act professional.

If I'm getting paid accordingly, then sure. Every job isn't the same

also LMAO at being happy at staying 15-20 minutes.
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Guys, there needs to be a middle ground.

How about, anyone can come in at any time before close, as long as they get out at or before close.

Stragglers get shot.

Is this CE's new tipping controversy?
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I work for a big chain retail store and most of my shifts I'm the one closing. I'm pretty lenient overall. We close at 10, and the store has to be shut down and we have to be clocked out by 10:15. I shut off the automatic door at 9:55 and lock the doors to new customers around 9:58.

Usually some meth head or trailer trash pos is still shopping around after 10 so I tell them to bring their stuff to the front. They can give me attitude all they want but our hours are our hours.

One time had some dude knocking on the glass around 9:59, sorry brother, that's not enough time to get in and out by 10, catch us tomorrow.

It's insane some stores lock their doors twenty minutes before close. Don't understand the reasoning with that unless you're a super busy store with a tight deadline to get everything cleaned and all the register counted down.
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WrestlinFan posted...

One time had some dude knocking on the glass around 9:59, sorry brother, that's not enough time to get in and out by 10, catch us tomorrow.

That's fucked up. You're literally still open. Just let him get what he needs.
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Without reading all the topic, I generally agree about staying open, however you should also expect shitty service and other inconveniences, be it some employees leaving or lights being off and such.

Except in restaurants or bars or similar establishments. If you are ordering food at 9:50 and your meal takes longer than 10 mins to cook, you're by definition buying a product from a place that's closed. Prep time counts, and the idea that "Well I ordered technically before you closed!" is asinine
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ledbowman posted...

WrestlinFan posted...

One time had some dude knocking on the glass around 9:59, sorry brother, that's not enough time to get in and out by 10, catch us tomorrow.

That's fucked up. You're literally still open. Just let him get what he needs.

You've got to be fucking kidding me with this! 1 minute to closing is a dumb time to expect to be served. Have you used your brain at all in this topic?

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.
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A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

Fine, work a retail job for 6 months and see what we mean. Either that or shut that flapping trap you call a mouth.

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

Not to mention throwing a temper tantrum and flaming everyone. XD
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Aiden5576 posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

Fine, work a retail job for 6 months and see what we mean. Either that or shut that flapping trap you call a mouth.

"oh no, I had to work a half hour later than normal, you just don't understand"
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voldothegr8 posted...

Aiden5576 posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

Fine, work a retail job for 6 months and see what we mean. Either that or shut that flapping trap you call a mouth.

"oh no, I had to work a half hour later than normal, you just don't understand"

That's fine when it's NOT closing time, otherwise fuck off. WE WANT TO GO HOME.

Everything is situational. I'm not going to show up to a restaurant close to closing or try to make a large retail purchase because that's probably going to keep 5+ people there later than their shift. But if it's 9:59 and I need to pop into a pharmacy and grab some pads for the lady, your ass better be open and I'm going to thank you kindly to ring me up.
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Ranting Nord posted...

Everything is situational. I'm not going to show up to a restaurant close to closing or try to make a large retail purchase because that's probably going to keep 5+ people there later than their shift. But if it's 9:59 and I need to pop into a pharmacy and grab some pads for the lady, your ass better be open and I'm going to thank you kindly to ring me up.

If you're showing up at 9:59, then you're an idiot.

ledbowman posted...

LightHawKnight posted...

ledbowman posted...

LightHawKnight posted...

ledbowman posted...

If you bitch about having to work an extra 10 minutes because there were customers shopping until close, you don't deserve your job.

That isn't how it works. It isn't 10 extra minutes, it half an hour or more, cause these idiots that come late, think they can stay there till they get what they want, which means most of the time, wandering the aisles.

this happened

You clearly haven't ever seen idiots that show up 10 minutes before closing time have you?

Yes. They get what they need and leave because you're closing.

No they don't. That rarely ever happens.

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

Also, these people are not paid overtime if they are still there after closing. If they are not getting paid, why the hell should they do their job?
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Aiden5576 posted...

If you're showing up at 9:59, then you're an idiot.

If you think Open: 9a - 10p means you close before 10p, youre the idiot, bud.

Aiden5576 posted...

Ranting Nord posted...

Everything is situational. I'm not going to show up to a restaurant close to closing or try to make a large retail purchase because that's probably going to keep 5+ people there later than their shift. But if it's 9:59 and I need to pop into a pharmacy and grab some pads for the lady, your ass better be open and I'm going to thank you kindly to ring me up.

If you're showing up at 9:59, then you're an idiot.

Sometimes you need medical supplies and don't want to suffer through the night without. Sorry. Sometimes people get off their retail job late because some other idiot stayed past closing time so now you have to run in somewhere too. There's situations for everything.
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LightHawKnight posted...

Also, these people are not paid overtime if they are still there after closing. If they are not getting paid, why the hell should they do their job?

If they're not being paid they need to call their state's labor board because that's highly illegal.
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rhklce posted...

Aiden5576 posted...

If you're showing up at 9:59, then you're an idiot.

If you think Open: 9a - 10p means you close before 10p, youre the idiot, bud.

If we're comparing the intelligence of people who start shutting down at 9:59 and those people who can't get their lazy procrastinating fat asses to the store when they have 8 hours to do so, the latter is much more idiotic.
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A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

And 5 pages of people complaining about stuff they have no clue about.

Works both ways buddy.
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Theres a special place for the assholes that come in at 9:40 when stores close at 10:00.

Not the reverse. All of retail hates you people and so do the other socially aware customers.
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voldothegr8 posted...

LightHawKnight posted...

Also, these people are not paid overtime if they are still there after closing. If they are not getting paid, why the hell should they do their job?

If they're not being paid they need to call their state's labor board because that's highly illegal.

There are dozens of loopholes around OT that are completely legal.
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Aiden5576 posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

Fine, work a retail job for 6 months and see what we mean. Either that or shut that flapping trap you call a mouth.

I've worked a retail job for 2 years. It's not a difficult request just to follow a sign. It's part of the job.
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A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

More like 5 pages of socially stupid children without any real world experience.
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MrBobGray posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

More like 5 pages of socially stupid children without any real world experience.

More like 5 pages of people who don't have a salaried job and thus don't realize the vast majority of the working world sometimes puts in unpaid overtime to get their job done, because it's expected of a professional.
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s0nicfan posted...

MrBobGray posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

More like 5 pages of socially stupid children without any real world experience.

More like 5 pages of people who don't have a salaried job and thus don't realize the vast majority of the working world sometimes puts in unpaid overtime to get their job done, because it's expected of a professional.

The difference is it's legal for salaried employees to work unpaid overtime. That's not the case for hourly people
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thronedfire2 posted...

s0nicfan posted...

MrBobGray posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

More like 5 pages of socially stupid children without any real world experience.

More like 5 pages of people who don't have a salaried job and thus don't realize the vast majority of the working world sometimes puts in unpaid overtime to get their job done, because it's expected of a professional.

The difference is it's legal for salaried employees to work unpaid overtime. That's not the case for hourly people

Except most people aren't arguing legality here. They're arguing that they shouldn't HAVE to because someone if comes in close to closing they're a bad customer.

EDIT: Plus, it makes retail employees seem even MORE entitled if they have legal protections against having to stay an extra 20 minutes after closing when the rest of the world doesn't
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A_Good_Boy posted...

Aiden5576 posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

Fine, work a retail job for 6 months and see what we mean. Either that or shut that flapping trap you call a mouth.

I've worked a retail job for 2 years. It's not a difficult request just to follow a sign. It's part of the job.

And yet 95% of customers are seemingly unable to read signs. Hence why they ask inane questions like "what's the price on this"? when the price sticker is right in their face or they show up at 9:59pm to a store closing at 10pm
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GeneralZhao posted...

A_Good_Boy posted...

Aiden5576 posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

Fine, work a retail job for 6 months and see what we mean. Either that or shut that flapping trap you call a mouth.

I've worked a retail job for 2 years. It's not a difficult request just to follow a sign. It's part of the job.

And yet 95% of customers are seemingly unable to read signs. Hence why they ask inane questions like "what's the price on this"? when the price sticker is right in their face

Except sometimes it's not. It may have fallen off or taken off for a price check and never put back (I'm guilty of that), so that question can be a valid one.

Letron_James posted...

glitteringfairy posted...

And fuck people that go to a place 30 minutes before closing

Kajagogo posted...

Why are you waiting to go to a store at 9:40 at night? What do you need so bad that can't wait until morning?

Well, for me, I work long hours that typically wont afford me the option to go in the morning. Its usually a race to get shit done once I finish at work because people, understandably, dont want to serve others just before closing. But I dont have the option to go during considerate hours because of my profession
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fenderbender321 posted...

s0nicfan posted...

MrBobGray posted...

A_Good_Boy posted...

Wow, 5 pages of retail employees complaining because they have to do their jobs. What a topic.

More like 5 pages of socially stupid children without any real world experience.

More like 5 pages of people who don't have a salaried job and thus don't realize the vast majority of the working world sometimes puts in unpaid overtime to get their job done, because it's expected of a professional.

Fortunately, every retail job posting for a salaried position I've ever seen has specifically mentioned working more than 40 hours a week, and late into the evening.

That's usually for full-time manager positions. Part-time doesn't get that.