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TopicRed Lobster abruptly closes dozens of stores
adjl
05/17/24 1:56:42 PM
#17:


Dikitain posted...
I don't think in most cases they know. Usually it is the district manager that finds out first thing in the morning "Oh, by the way, we are closing 10 of your restaurants effective immediately. Do the needful.", which by the way is still 3 management levels above the employee who needs to know that they shouldn't bother driving in to start their shift in an hour.

Still, there's no reason they can't start that cascade soon enough to save employees the commute. For that matter, you don't even really need that chain of command because corporate could easily just automate sending out a mass text to all affected employees once there was no more opportunity for sabotage. That would likely leave them scrambling to contact their managers as needed until they went far enough up the chain to get an authoritative answer, but at least they'd save a commute.

I don't doubt that front-line managers are just as out of the loop as front-line staff are, but somebody knew this was coming at least a few days in advance. To do nothing to communicate it in a way that limits the inconvenience for front-line employees is just plain inconsiderate.

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