LogFAQs > #978983978

ChaosTonyV4 posted...

In a normal MSP situation where theyre essentially faceless contractors, thats similar to my experience too. When I worked directly for them and we needed to subcontract out a project or program we would do basically the same thing.

Its just the fact that I literally worked for them that makes it seem so fucked up.

Even recently Ive had people assume I still worked for the original company, there are close to 1000 employees and theyre all on a first name basis with me. I still have my original office with my name and everything lol.

Yeah but as an MSP I've replaced in house IT several times (I've helped replace someone who had worked there over 20 years once and they got the same treatment you did) and yeah it pretty much always happens this way.

It's kind of a double edged sword because the in house IT would have more reason to be communicated with due to a more personal link with the client, but they'd also have more reason to be bitter for the same reason I guess?

Again I'm just talking theory here-- I think it's silly too but I wouldn't consider it a personal slight in any case. Like as the MSP I've never made the decision to treat transitions like that (I would prefer to work with the existing IT to make the transition easier) it's always been the client saying to do it that way.