LogFAQs > #926556635

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Topic	So that smash & grab that happened at my work a few weeks ago?
Aristoph 08/26/19 5:23:17 AM #8:	Ving_Rhames posted... God Im so glad I dont work anything customer service related anymore. The one dickhead has to be made up for by 10 regular people for me to not want to tell said dickhead to f* off. Did that a couple of times and didnt really get in trouble but god does it just prolong the time spent dealing with unpleasant people if you legit lose your cool/start being an a** back. >_> Yeah, I just remind myself that there's generally no use trying to put them in their place. More often than not it just ends up reinforcing whatever asinine stance they had going in. Like they'll get defensive and then just start ignoring the things you're saying and grasping at any tiny shred that allows them to not have to reevaluate their worldview. Change is hard, and trying to force someone who's not receptive to changing is going to backfire every time. It's not that they're a "lost cause" or anything like that. In the right environment and the right mindset, anybody can learn and grow. It's just that a conversation with a gas station attendant is not the place to start the intervention. :-/ --- PSN ID: Aristoph http://www.youtube.com/user/SotCRules <cite>Aristoph posted [p:926556635] in So that sm... [t:77965059]...</cite> <quote>Ving_Rhames posted...</cite> <quote> God Im so glad I dont work anything customer service related anymore. The one dickhead has to be made up for by 10 regular people for me to not want to tell said dickhead to f* off. Did that a couple of times and didnt really get in trouble but god does it just prolong the time spent dealing with unpleasant people if you legit lose your cool/start being an a****** back. >_></quote> Yeah, I just remind myself that there's generally no use trying to put them in their place. More often than not it just ends up reinforcing whatever asinine stance they had going in. Like they'll get defensive and then just start ignoring the things you're saying and grasping at any tiny shred that allows them to not have to reevaluate their worldview. Change is hard, and trying to force someone who's not receptive to changing is going to backfire every time. It's not that they're a "lost cause" or anything like that. In the right environment and the right mindset, anybody can learn and grow. It's just that a conversation with a gas station attendant is not the place to start the intervention. :-/ --- PSN ID: Aristoph http://www.youtube.com/user/SotCRules</quote> ... Copied to Clipboard!
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