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Topic	when you have to tell the sandwich artist "more jalapenos" three times
MariaTaylor 05/03/17 11:03:37 PM #89:	BowserCuffs posted... Steiner posted... yeah but at the point i've already made eye contact and said "more jalapenos" once you know i'm not fucking around come on man Neither did those customers who say that and then complain to the manager that the employee put far too many jalapenos on their sub and burned their throats. Chances are, if an employee anywhere is babying you, it's because of idiotic customers who treat service people like slaves and then complain when those employees did exactly what they said, with the managers favored the customers over the employees. It's practically a universal store policy to do whatever it takes to avoid upsetting even the most entitled, whiny, demanding customers. I haven't worked in any kind of customer service industry for about 10 years now, but unless the very nature of humanity has changed in the meantime I can pretty much confirm this. although I will say not all customers are this bad. but the number of people who basically don't even see you as a person is high enough that you generally just have to safely assume every customer has no idea what they actually want and just needs to be treated like an adult baby. --- Do you want me to <Erase> you? http://i.imgur.com/sW4vlID.png <cite>MariaTaylor posted [p:878433393] in when you h... [t:75302742]...</cite> <quote><cite>BowserCuffs posted...</cite> <quote><cite>Steiner posted...</cite> <quote>yeah but at the point i've already made eye contact and said "more jalapenos" once you know i'm not fucking around come on man</quote> Neither did those customers who say that and then complain to the manager that the employee put far too many jalapenos on their sub and burned their throats. Chances are, if an employee anywhere is babying you, it's because of idiotic customers who treat service people like slaves and then complain when those employees did exactly what they said, with the managers favored the customers over the employees. It's practically a universal store policy to do whatever it takes to avoid upsetting even the most entitled, whiny, demanding customers.</quote> I haven't worked in any kind of customer service industry for about 10 years now, but unless the very nature of humanity has changed in the meantime I can pretty much confirm this. although I will say not all customers are this bad. but the number of people who basically don't even see you as a person is high enough that you generally just have to safely assume every customer has no idea what they actually want and just needs to be treated like an adult baby. --- Do you want me to <Erase> you? http://i.imgur.com/sW4vlID.png</quote> ... Copied to Clipboard!
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