I agree. I think the fact he is excluded from much of the corporate stuff going on like as decisions are being made is also part of it. Like they (corporate) don't like interacting with him so they purposefully cut him out of stuff. But surprise surprise, paper isn't sexy or complicated. They are in an industry that the only thing that separates them from amazon is customer service, but Michael is the only one who gets it.
And Toby is Corporate incarnate, which is why he gets treated like shit by Michael, that is how he wants to treat them.
I also think the branch Jim went to was meant to represent every other branch out there, and they spent all their time playing video games there. While maybe something like that would happen for an episode, overall work was the primary focus at work for most of the employees.
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