Poll of the Day > Err name not resolved. (Chromebooks)

(+) Yeah! (+)

Or something like that, for the past few days my sister and me have had connection issues, keep resetting router plus Chromebook and its a temporary fix, sometimes the internet works for awhile then that keeps happening. Sometimes it begins again pretty quick. Her phone and Chromebook are doing this, my Chromebook too. Not brother and moms devices though.

Seems like this started since the last update. Anything easy I can try? Its unlikely malware right, I read err name could be related. Its not just happening to me as mentioned.

The connectivity app said its DNS related, the tabs when they don't load say the err name thing, wi-fi is connected when this happens, just cant connect to anything.

would be a dns issue if it isn't resolving host names, yes.

you could likely just switch the dns to googles or cloudflares and have it be fine but that might be too much for you to manage since it involves logging into the modem and figuring out where the options to do that are.

so really all i can offer as help is that it would be the dns.

@Shrek

Not malware or anything related? What about changing the DNS in the wi-fi to Googles? Don't have access to the router/modem log in page, don't believe we received it when getting the internet.

setting a static IP address would be my first step, but if you can't access router settings you can't do that

that info should really be on the router somewhere physically tho

is it normal for a modem page to say not secure? i looked up the ip as it wasn't listed on the modem. i signed it, it said warning browser not supported. everything else looked normal but don't know how to do anything, there's no firmware update options.

awhile back i set the dns on wi-fi to google's, but a couple of times since it hasn't wanted to load pages mainly gamefaqs. then i stop it and load something like reddit for example then it loads. before it wouldn't load anything for long periods until i went into wi-fi settings and set it to googles.

yeah it's normal

they don't usually use https to log into it, which is why the warning on the browser pops up

Shrek posted...

yeah it's normal

they don't usually use https to log into it, which is why the warning on the browser pops up

@Shrek

i think i remember logging in to an old modem that it said unsecure connectivity as well.

Well concerning this one, any ideas as what to look into and change?

Its been so long since i accessed the modem for the older internet, where I just don't know what to do. I'd appreciate it.

tell me the model of the modem and i'll try and write you a guide for how to change the dns on it

Shrek posted...

tell me the model of the modem and i'll try and write you a guide for how to change the dns on it

Its an Arris. That's as far as I know unfortunately. I hope that's helpful enough.