Current Events > Just got off the phone with comcast. (actually kinda based experience)

(+) Yeah! (+)

they're upping my speed from 5 up and 50 down, to 35 up and 500 down and it's costing me $10 less a month

kinda hype and based. my contract had run out like 4 years ago and I just kind of ignored their calls and kept on with my old plan. On a whim i called in today and they're like "you on that old shit, we gonna give you the new shit and it'll be cheaper". I'm like lol ok

Hmm. Perhaps I should try this as well.

dimes

In all honesty, I have never had an issue whenever I call them. I don't know if I'm patient or what, but everything always seems to get sorted out easily

Honestly its bullshit they don't automatically upgrade you. I was paying for a "high speed plan" that was lower speed and more expensive than their standard option.

35
pogo_rabid posted...

kinda hype and based. my contract had run out like 4 years ago and I just kind of ignored their calls and kept on with my old plan. On a whim i called in today and they're like "you on that old s***, we gonna give you the new s*** and it'll be cheaper". I'm like lol ok

when i worked at spectrum there were people like this. When the switch from TWC happened some people had some really shitty plans that were like 270 dollars for basic tv after the promo expired. They just never called in to fix it.

On the other hand some people had deals so great they just had free service lol

Hayame_Zero posted...

In all honesty, I have never had an issue whenever I call them. I don't know if I'm patient or what, but everything always seems to get sorted out easily

Yeah I have a business account with them and have zero complaints, the 2 hour turnaround time to get a tech out in the event of the internet going down is super nice too in the few time storms have taken shit down.

[LFAQs-redacted-quote]

I feel that when shit goes bad with an ISP, it goes REAL BAD so it really sticks out in the minds of people affected. I worked tech support for Cablevision as my first "tech job" out of highschool and some people really got fucked around by the system, i'm talking like 1-2 months + of no internet/tv, no alternative in their area, and understandably they were pissed. I've been one of the lucky ones