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Solid Sonic 05/19/21 11:31:33 AM #1: |
*Can't get support for newly-launched niche device as a result.*
>:( --- It is more important to use your anonymity to upset other people than it is to do anything productive. ... Copied to Clipboard!
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Mead 05/19/21 11:34:55 AM #2: |
do what now?
--- YOU control the numbers of leches. -Sal Vulcano ... Copied to Clipboard!
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PunishedOni 05/19/21 11:36:14 AM #3: |
im the goddess of devices. i can help you with your issue
--- my mom says people make fun of me because they're jealous ... Copied to Clipboard!
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Solid Sonic 05/19/21 11:42:25 AM #4: |
Mead posted...
do what now? My account was compromised by someone and they used it to make a random spam post on a crypto speculation sub. Days later I got suspended for a week, right on the cusp of my GPD Win 3's arrival. I'm having some minor issues with the GPD Win 3 now that I could use some assistance with but since I'm suspended I can't ask the community (and the support is a bit spotty through the direct channels so the sub is the best way to get help). I have to wait until after Friday before I can use Reddit again. --- It is more important to use your anonymity to upset other people than it is to do anything productive. ... Copied to Clipboard!
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ReggieTheReckless 05/19/21 11:43:23 AM #5: |
... Make a new account?
... Copied to Clipboard!
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Solid Sonic 05/19/21 11:47:12 AM #6: |
I thought about it but the Reddit admins have a zero-tolerance policy towards trying to get around a suspension (that's apparently what got my account suspended - the person who abused it was already suspended from one of their own accounts and logging in as me red-flagged it as trying to circumvent that suspension). I feel like it's risky (especially since I have another suspension on my account from less than a year ago).
--- It is more important to use your anonymity to upset other people than it is to do anything productive. ... Copied to Clipboard!
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Nichtcrawler X 05/19/21 12:31:46 PM #7: |
Send a message explaining your situation?
Or try to find a Discord or something. It seems everything has a Discord nowadays. --- Official Teetotaller of PotD Dovie'andi se tovya sagain! ... Copied to Clipboard!
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Solid Sonic 05/19/21 12:48:20 PM #8: |
I did try appeal it but they never replied.
Maybe I will go the DIscord route. --- It is more important to use your anonymity to upset other people than it is to do anything productive. ... Copied to Clipboard!
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Nichtcrawler X 05/19/21 1:04:09 PM #9: |
It just shows that companies should not rely on outside services to supply customer support.
--- Official Teetotaller of PotD Dovie'andi se tovya sagain! ... Copied to Clipboard!
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Solid Sonic 05/19/21 1:09:31 PM #10: |
The main issue is the company is "small" (I don't think they're that small anymore, IMO) and...um...Chinese (meaning their hours are inconvenient for my American hours and it can be difficult to communicate with them effectively).
So the sub is a quick way to convey exactly what issues you're having. This is the fourth product I've bought from GPD so I'm familiar with what it takes to get assistance. --- It is more important to use your anonymity to upset other people than it is to do anything productive. ... Copied to Clipboard!
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Nichtcrawler X 05/19/21 1:12:56 PM #11: |
Still does not make it the best idea to "outsource" customer support to social media.
--- Official Teetotaller of PotD Dovie'andi se tovya sagain! ... Copied to Clipboard!
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