Current Events > this hotel employee was having a bad day

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g0ldie
04/24/21 4:21:30 PM
#1:


I guess the backstory is that the guy filming was overcharged for his stay due to a mistake, so he confronted the employee about it

https://m.youtube.com/watch?v=4VL_Bgc2pzs

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Returning_CEmen
04/24/21 4:23:18 PM
#2:


Tag for later

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g0ldie
04/24/21 10:33:49 PM
#3:


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#4
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Vicious_Dios
04/24/21 10:40:11 PM
#5:


"You gotta be kidding me."



For real... What the fuck?


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Slaya4
04/24/21 10:42:29 PM
#6:


Damn, I wanted to give dude a hug. Holy shit.

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The X Dawg
04/24/21 10:42:39 PM
#7:


Almost seems staged.
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Slayer_22
04/24/21 10:43:23 PM
#8:


Why the fuck did the guy filming blame him directly for an issue like this? Getting mad at employees doesn't do shit.
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yunalenne10
04/24/21 10:43:48 PM
#9:


*sigh* Customer Service does take a lot of patience, even to the lowest points.

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Johnny_Nutcase
04/24/21 10:47:00 PM
#10:


Holiday Inn Express... Come for the hotel, stay for the tragedy at 3am

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1337toothbrush
04/24/21 10:47:35 PM
#11:


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SauI_Goodman
04/24/21 10:49:19 PM
#12:


Could be a mental condition.

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#13
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pick4six
04/24/21 10:51:27 PM
#14:


Damn that's messed up, what if he lost some family this year and is under a lot of stress. Not good this video

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#15
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viewmaster_pi
04/24/21 10:54:20 PM
#16:


i feel for the employee, that's legit mental illness, the hitting himself thing is common. then he just cries because he doesn't know what to do. he shouldn't be working with people, but he also shouldn't be vilified or anything. the guy needs help, not to "go viral" like some circus freak just because an irate customer is berating him. what's he even supposed to do besides call for the manager?

anyway, hopefully he gets medication or disability benefits or something

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Johnny_Nutcase
04/24/21 10:54:29 PM
#17:


pick4six posted...
Damn that's messed up, what if he lost some family this year and is under a lot of stress. Not good this video

Unfortunately this is probably what's going on with this guy. It's hard to carry around some bad shit in your life and try to be nice to customers for 8 hours without completely fucking losing it. Customers never think about that shit until after the fact though. As long as they get their Youtube video first.

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viewmaster_pi
04/24/21 10:55:01 PM
#18:


SauI_Goodman posted...
Could be a mental condition.
he said he has mental problems in the vid, but the dude recording interrupts him

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Pitlord_Special
04/24/21 10:55:30 PM
#19:


That's a melty.

Feels more like that concierge was poorly trained and didn't know how to work the hotel's computer system fully if he's smacking the screen like that and can't otherwise handle what is probably not a difficult request.

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DocileOrangeCup
04/24/21 10:55:58 PM
#20:


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I4NRulez
04/24/21 10:58:03 PM
#21:


That dude was having a breakdown man. Like i get the dude was mad about his charge but the guy he's antagonizing is in need of help.

I feel bad that this is going to be all over the internet.

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g0ldie
04/24/21 10:58:19 PM
#22:


hopefully it's not something he'll get fired for.

maybe put him into another position because people staying at the hotel might recognize him from the video, and might try to push him to his edge for their amusement, or something like that.

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ApherosyLove
04/24/21 10:58:34 PM
#23:


Tag

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g0ldie
04/24/21 11:12:37 PM
#25:


toyota and his dog whistles

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Philoktetes
04/24/21 11:14:27 PM
#26:


g0ldie posted...


https://m.youtube.com/watch?v=4VL_Bgc2pzs


>mobile link
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SauI_Goodman
04/24/21 11:15:05 PM
#27:


im also a hotel worker. i've done front desk before and i wont do it again. fuck people. love my back office job where i can just work with no dummies ruining my day.

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#28
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SiO4
04/24/21 11:20:24 PM
#29:


tag
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Lairen
04/24/21 11:23:50 PM
#30:


I have to act like everythings fine at work. God forbid i show emotion or something aint right.

Its really sad work has you in this "better not react like a normal person. Everythings just fine" mentality.

And customers are sharks. If they smell blood theyll literally tape you and put it online.

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ApherosyLove
04/25/21 1:41:39 AM
#31:


Fuck. Poor guy :(

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g0ldie
04/25/21 8:18:46 PM
#32:


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ExtremeLuchador
04/25/21 8:30:39 PM
#33:


Most of those "I was overcharged" complaints are just incidental holds. If you want to rent a room, car, or U-Haul they'll hold an extra $50.

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Touch
04/25/21 8:33:33 PM
#34:


Really cool that a lot of people (both here and in the yt comments) recognize that this guy is suffering from something, whether from a mental condition and/or whatever is going on in his personal life. Fuck that uploader with the clickbait title and trying to act like this is some kinda gotcha! for the youtube views

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MabusIncarnate
04/25/21 8:40:52 PM
#35:


It's disturbing how common it is for a customer to treat workers like this in these scenarios, I encountered so many worthless assholes working retail jobs when I was younger. Often multiple times a week people think you are the business owner and are responsible for everything you have zero control over and you have to stand there like a wanker with a smile and apologize for something you can do literally nothing about. I understand reaching a point of blowing up. People who work these jobs hate their job, it's a shitty job, and don't treat them like shit and make it worse.

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Blue_Dream87
04/25/21 8:42:13 PM
#36:


Service employees should be allowed to smack the shit out of one customer per day

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K181
04/25/21 8:42:49 PM
#37:


Why's the asshole upload that?

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LightningAce11
04/25/21 8:45:22 PM
#38:


German customer service workers have it good. Companies are employee oriented, which means they don't have to bend over for customers. No smiles, no small talk. Just get your stuff and get out, no substitutions, we don't care that you didn't know you'd be charged for this, etc.
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voldothegr8
04/25/21 8:46:40 PM
#39:


Dude is not fit for customer service
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MabusIncarnate
04/25/21 8:47:29 PM
#40:


LightningAce11 posted...
German customer service workers have it good. Companies are employee oriented, which means they don't have to bend over for customers. No smiles, no small talk. Just get your stuff and get out, no substitutions, we don't care that you didn't know you'd be charged for this, etc.
I would love this. Corporate run shit jobs in the US you lick the crack of every moron that is "always right" or you get a write up or lose your job. People have learned being an asshole is how you get what you want from big businesses, and it encourages it further. Thankfully I haven't worked retail in over 10 years, never again.

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Hollowshy
04/25/21 8:49:04 PM
#41:


That was hard to watch.

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Blue_Dream87
04/25/21 8:54:30 PM
#42:


voldothegr8 posted...
Dude is not fit for customer service

If you think customer service employees (especially younger ones) having emotional breakdowns due to customers being assholes is some uncommon occurrence, I have news for you.

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MacDaMurderer
04/25/21 8:58:19 PM
#43:


Blue_Dream87 posted...
If you think customer service employees (especially younger ones) having emotional breakdowns due to customers being assholes is some uncommon occurrence, I have news for you.

This. Ive seen it multiple times. Usually they would wait for the customer to leave tho.

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Akagami_Shanks
04/25/21 8:59:45 PM
#44:


ExtremeLuchador posted...
Most of those "I was overcharged" complaints are just incidental holds. If you want to rent a room, car, or U-Haul they'll hold an extra $50.
they were charged $1000 for a $400 room, most people would be upset

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CapnMuffin
04/25/21 8:59:49 PM
#45:


That guy hit his limit damn
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dameon_reaper
04/25/21 9:01:43 PM
#46:


Akagami_Shanks posted...
they were charged $1000 for a $400 room, most people would be upset

Nah, I don't care, you don't antagonize someone, especially when you can be a little more civil and have it fixed. The guy probably doesn't know how to handle it and the one on the phone won't leave him alone. I know there's better ways to handle this but he's a human bruh.
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iPhone_7
04/25/21 9:07:55 PM
#47:


Hes not only berating him but also recording him which just adds another level of anxiety.

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ExtremeLuchador
04/25/21 9:08:05 PM
#48:


I have friends in customer service who had to go in the back and cry or they'd sob in their car at the end of the day.

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jon1012
04/25/21 9:11:13 PM
#49:


Lol whoa

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Prismsblade
04/25/21 9:15:52 PM
#50:


Did the uploader have to dox the guy? He could have blurred his face at the least.

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mach25687
04/25/21 9:18:12 PM
#51:


Couldn't just get his manager.

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