Current Events > You guys should know this already, but never, ever take your car to Jiffy Lube.

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treewojima
05/12/20 1:37:05 PM
#1:


(Background: I work in parts at a Ford dealership)

A local Jiffy Lube called this morning asking to order a cabin air filter, the one that cleans the air for your A/C. These filters are recommended to be replaced every 20k miles or so per Ford, but you can usually stretch them quite a bit past that. He gives me the VIN information, and I look it up, and I'm surprised that we don't have it (since we keep dozens of these filters for every vehicle on hand). Then I double check what the vehicle is...

It's a brand new 2020 Explorer. VIN says it rolled off the production line on December 2nd of 2019. Even if we assume that it was bought the day it was made and didn't sit on a dealer's lot for a couple months before sale, there's no way there's anything wrong with that filter. The interior probably still smells like new car smell.

I wonder what trick they pulled. Probably showed off a random dirty filter and tried to pass it off as the customer's. Either way, it's shameful shit.
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-Kush-
05/12/20 1:39:42 PM
#2:


Cabin filter is easy to access...very easy...

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#3
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Colorahdo
05/12/20 1:40:11 PM
#4:


One time I went to jiffy lube and they forgot to put my engine air filter back in my car after showing it to me

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KnightofShikari
05/12/20 1:41:04 PM
#5:


they gave me a 50% discount on the environmental fee for checking my oil, good people

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monkmith
05/12/20 1:41:45 PM
#6:


but what if i need lube in a jiffy?

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TheGoldenEel
05/12/20 1:42:31 PM
#7:


or maybe they drive 20k miles in a few months

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#8
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UnholyMudcrab
05/12/20 1:57:52 PM
#9:


I took my car there once with a windshield crack and they repaired it with peanut butter. I guess I shouldn't be surprised.
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treewojima
05/12/20 2:03:59 PM
#10:


Ehhh, it could be a commercial taxi vehicle, but still. This is Jiffy Lube we're talking about.
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Weezy_Tha_Don
05/12/20 2:16:12 PM
#11:


Zurkon posted...
I like them. They gave me a good deal on headlight fluid last time I went there.

seriously? they definitely over-charged me for elbow grease

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TheGoldenEel
05/12/20 2:16:35 PM
#12:


Also tbh its not like auto shops in general dont have a reputation for ripping people off

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brestugo
05/12/20 2:38:37 PM
#13:


I do my cabin air filter myself. Once the hood is up it takes about 20 seconds.

Jiffy Lube stripped the threads on the bolts of my oilpan one time. They replaced it (I insisted on manufacuturer's parts) but I have never been there again.

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MacDaMurderer
05/12/20 2:44:02 PM
#14:


I dont go there but where should one go? The dealer? Usually people always say oh my mom and pop or just find a mechanic you trust but thats easier said than done.

I guess only other thing would be learn to do it yourself.

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mustachedmystic
05/12/20 2:47:08 PM
#15:


Weezy_Tha_Don posted...
seriously? they definitely over-charged me for elbow grease

But did they offer to change your blinker fluid without charging for labor?

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DaveRose316
05/12/20 2:47:54 PM
#16:


UnholyMudcrab posted...
I took my car there once with a windshield crack and they repaired it with peanut butter. I guess I shouldn't be surprised.

Wtf?

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brestugo
05/12/20 2:53:20 PM
#17:


MacDaMurderer posted...
I dont go there but where should one go? The dealer? Usually people always say oh my mom and pop or just find a mechanic you trust but thats easier said than done.

I guess only other thing would be learn to do it yourself.
AAA can recommend a good mechanic.

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voldothegr8
05/12/20 2:54:21 PM
#18:


-Kush- posted...
Cabin filter is easy to access...very easy...

Not on my car. I have to take the whole fucking glove box out just to get access, then it's in a tight space with conduit and shit that has to be worked around.
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Ultima Dragon
05/12/20 2:54:44 PM
#19:


MacDaMurderer posted...
I dont go there but where should one go? The dealer? Usually people always say oh my mom and pop or just find a mechanic you trust but thats easier said than done.

I guess only other thing would be learn to do it yourself.

Simple stuff like air filter changes you could easily do yourself. Even oil/tire changes aren't bad at all but I don't do them because I don't have a lift or jack I would trust lol.

No idea for major repairs or diagnosing issues, ask around. If there's a mechanic in town that is actually honest and charges a fair price word usually gets around.

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treewojima
05/12/20 2:55:32 PM
#20:


MacDaMurderer posted...
I dont go there but where should one go? The dealer? Usually people always say oh my mom and pop or just find a mechanic you trust but thats easier said than done.

I guess only other thing would be learn to do it yourself.

Good, honest mechanics usually spread by word of mouth. Ask your friends or family who they use. Some chain places are alright, but they're very impersonal. If you can find a shop that's smaller and friendly, they'll usually take care of you.
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CableZL
05/12/20 2:55:46 PM
#21:


I took my car to Jiffy Lube to get its first state inspection done. I was in and out in about 10 minutes or so.

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