Current Events > Man gets 55000 copies of statement in the mail

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https://www.cnn.com/2020/02/04/us/twinsburg-55000-mail-post-office-trnd/index.html

A man from Twinsburg, Ohio, was expecting to receive a letter in the mail.

Instead, when Dan Cain went to the Twinsburg Post Office to find 79 bins of mail, each containing roughly 700 copies of the same letter addressed to him, he knew something was very wrong.

"I was shocked. Are you kidding me? Who makes that kind of mistake?" Cain told CNN affiliate WOIO.

The letters were from the College Avenue Student Loan Company. The company had intended to send Cain and his wife a statement for a student loan they took out for their daughter's tuition.

Cain said the company apologized and told him there had been a glitch in the outgoing mail system, WOIO reported. CNN has reached out to the College Avenue Student Loan Company for comment.

A US Postal Service spokeswoman said the delivery of 55,000 letters was uncommon.

"The 55,000 letters that were delivered to the customer in Twinsburg, Ohio, is not something we see often, said spokeswoman Naddia Dhalai. "However, the Postal Service is committed to providing the best customer service so every piece of mail we receive will be delivered to our customers."

Compounding the mistake, the 55,000 letters had an incorrect payment amount, according to Cain. The company used the wrong interest rate to calculate the payment, he said.

The company apologized for that mistake as well and said Cain would receive a new, corrected statement, Cain said. This time, Cain hopes it will be a single letter.

"I just hope it doesn't happen again," he said. "I might have to return to sender."

Cain had to pick up the bins up from the back doors of the post office. It took him two trips to bring home the useless pile of letters, which he believes cost the company thousands of dollars to send, he said. If the company used a bulk rate discount of between 18 and 20 cents a letter, it would have cost up to $11,000 to mail the 55,000 statements.

And now, he's not entirely sure what to do with the letters, which are stacked in his garage.

"I just may start a fire, a bonfire, and burn it all," Cain said, laughing.

https://i.imgur.com/BARUIIg.png

This is what happens when computers are running things and the humans are asleep at the wheel.
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Manocheese posted...

A US Postal Service spokeswoman said the delivery of 55,000 letters was uncommon.

Yeah I would fucking imagine.

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lol

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lol

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I dunno.... I've seen some pretty stupid humans.... lord knows most of the ones that work for FedEx and UPS are part of that group. How many times do they leave packages out in the open to be stolen? I was in my kitchen, which is right beside the front door, they rang the doorbell once, I opened the door to see them driving off and my package at the bottom of my feet. No one has customer service skills anymore....

Hope some sort of installation artist takes it off his hands, that sucks.

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Nacen posted...

Yeah I would fucking imagine.

Yeah usually they don't deliver more than 40,000 of the same letter to one address.

Cain told CNN

lol

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Manocheese posted...

A US Postal Service spokeswoman said the delivery of 55,000 letters was uncommon.

"The 55,000 letters that were delivered to the customer in Twinsburg, Ohio, is not something we see often

You're telling me this has happened before?

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someone didn't set up the mail merge correctly!

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