Current Events > Fucking hell software development is frustrating sometimes

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Me: Ok, so we're agreed that the chair definitely doesn't need that giant spike coming straight out of the seat?
Team: Yep, definitely. It literally makes no sense, I can't believe it's even there to begin with. Nearly all our clients are complaining about it.
Me: How did it even get there?
Team: It's a design error for sure.
Me: haha, yeah that's so stupid. Ok we'll tell everyone and remove it.

*3 months later*

The smallest, most annoying client (SMAC): What happened to the spike on the chair?
Me: We removed it because it wasn't needed. We told you about this 3 months ago, you replied to that email.
SMAC: No, no that won't do. Karen uses that spike to occasionally poke holes in her lunchtime yoghurt packets. It's very useful for this critical business need.
Me: But that's...that's not what a chair is for. Why don't you use a knife or something?
SMAC: No, we need the spike back please. If you remember, Asshole Idiot from your company developed the spike as a custom feature as Karen wanted something to enjoy her lunchtime better. We've already paid for this, we need it back urgently.
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