Current Events > How do I conclude a professional email where I tell someone they can't have

Topic List
Page List: 1
Ranting Nord
09/01/17 9:44:56 AM
#1:


the software install they requested? It doesn't come up much and I usually tell them face to face but this person is at a different location. The old "if you have any questions let me know" doesn't seem right because I explained why they can't have it in the email.
---
I'll think of a sig later.
... Copied to Clipboard!
Romulox28
09/01/17 9:47:35 AM
#2:


Hi X,

I wanted to send you a quick message regarding Software Z. Unfortunately, I am unable to provide you with a Software Z license due to (reasons). I apologize for the inconvenience.

Please let me know if you have any additional software requests, and feel free to reach out to me with any questions or concerns you may have.

Best Regards,
Ranting Nord
---
... Copied to Clipboard!
treewojima
09/01/17 9:50:11 AM
#3:


Romulox28 posted...
Hi X,

I wanted to send you a quick message regarding Software Z. Unfortunately, I am unable to provide you with a Software Z license due to (reasons). I apologize for the inconvenience.

Please let me know if you have any additional software requests, and feel free to reach out to me with any questions or concerns you may have.

Best Regards,
Ranting Nord


This works. Short, professional and to-the-point. You could even omit the first sentence
... Copied to Clipboard!
Ranting Nord
09/01/17 9:53:22 AM
#4:


Genius. Thanks.
---
I'll think of a sig later.
... Copied to Clipboard!
DevsBro
09/01/17 9:55:15 AM
#5:


... Copied to Clipboard!
Ranting Nord
09/01/17 9:59:28 AM
#6:


She responded 4 seconds later with "Sounds good!". I don't understand humans at all.
---
I'll think of a sig later.
... Copied to Clipboard!
Romulox28
09/01/17 10:02:43 AM
#7:


Ranting Nord posted...
She responded 4 seconds later with "Sounds good!". I don't understand humans at all.

welcome to the business world lol

don't waste your time with long emails, just get to the point, be polite, and dont create more problems for yourself
---
... Copied to Clipboard!
DevsBro
09/01/17 10:10:25 AM
#8:


Yeah most businesspeople value politeness over basically anything else, no matter what you tell them. Especially between departments or companies.

There are certainly exceptions though. There are some people I have to deal with that I dread every time. I actually quit a job partially because of a client once.
---
... Copied to Clipboard!
--kresnik--
09/01/17 10:12:52 AM
#9:


Romulox28 posted...
Hi X,

I wanted to send you a quick message regarding Software Z. Unfortunately, I am unable to provide you with a Software Z license due to (reasons). I apologize for the inconvenience.

Please let me know if you have any additional software requests, and feel free to reach out to me with any questions or concerns you may have.

Best Regards,
Ranting Nord

That's solid. If I got that, I'd be disappointed, but not mad at you.
---
"I don't get mad. I am better than you. All members of antifa are better humans than you." - YourAlt
... Copied to Clipboard!
Topic List
Page List: 1