Board 8 > hey board 8 you are pretty decent with computers and stuff right fix my wireless

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Tom Bombadil
04/15/12 6:37:00 PM
#1:


I have had a couple of pretty good computer-y friends look at this to no effect, but I figure, hey, worth a shot.

My wireless frequently doesn't work. I can connect, but it will give me "No internet access." Quite frequently it will connect to "[network name] 2" for some reason, which usually coincides with when it doesn't work.

-I have a MacBook running Windows 7 through bootcamp. Sometimes Mac OS has better luck than Windows.
-Plugging directly in has worked, but I don't really wanna run a cord down two flights of stairs and across the house.
-We've tried several routers, and none work better.
-I don't have this problem on other networks.
-The windows diagnostic thingy pretty much never helps.
-Disconnecting and reconnecting helps once in a blue moon. Disabling the wireless and re-enabling it also works once in a while.
-Signal is fine.
-The problem will come and go. It will often be down when I leave for work and up when I get back, or vice versa. It does seem to happen in chunks, though. I'll go a month or two with no problems at all, and then a month where it pretty much never works.
-It used to SORTA work a lot of the time, but only give me enough bandwidth to load, like, gamefaqs and that's it.

Any ideas? >_>

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Veola
04/15/12 7:23:00 PM
#2:


First thing first.

192.168.100.1

Is there anything going on in the logs of the modem itself?
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_Regaro_
04/15/12 7:26:00 PM
#3:


That network name 2 is probably the problem, as far as I can tell.

Any idea where it's coming from? Either way, try disconnecting from it and only it.

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Tom Bombadil
04/15/12 7:28:00 PM
#4:


2012-3-23 2:41:46 critical SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2012-3-23 2:45:0 critical No Ranging Response received - T3 time-out
2012-3-23 2:45:2 critical Ranging Request Retries exhausted
2012-3-23 2:45:12 critical No Ranging Response received - T3 time-out
2012-4-5 13:13:25 warning DHCP RENEW WARNING - Field invalid in response
2012-4-9 0:5:17 critical No Ranging Response received - T3 time-out
2012-4-9 1:13:26 warning DHCP RENEW WARNING - Field invalid in response
2012-4-9 21:46:0 critical No Ranging Response received - T3 time-out
2012-4-12 13:13:27 warning DHCP RENEW WARNING - Field invalid in response
2012-4-13 17:29:16 critical No Ranging Response received - T3 time-out

There also have been tons upon tons of failed attacks listed in the router.

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Tom Bombadil
04/15/12 7:30:00 PM
#5:


network name 2 doesn't usually show up with network name. Eeeevery once in a while it will connect to both, but more often it's just 2 and the neighbors.

I don't think mac does that, just windows. It did that before I reinstalled, which I figured would help, but nope, still does it.

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_Regaro_
04/15/12 7:32:00 PM
#6:


oh

this is kind of out of my expertise now but those modem logs look ugly and Veola should be able to help there

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Veola
04/15/12 7:38:00 PM
#7:


Actually, that log's pretty good despite its appearance.

To completely rule it out, I'd like to know two bits of signal status:
The SNR on the forward path (or downstream)
The power level on the return path (or upstream)
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foolm0ron
04/15/12 7:38:00 PM
#8:


From: Veola | #002
First thing first.

192.168.100.1

Is there anything going on in the logs of the modem itself?


...

Why the hell did I not know you could access your modem like this?

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_Regaro_
04/15/12 7:42:00 PM
#9:


From: Tom Bombadil | Posted: 4/15/2012 9:28:38 PM | #004
There also have been tons upon tons of failed attacks listed in the router.


it does?

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Tom Bombadil
04/15/12 7:47:00 PM
#10:


SNR 39.0 dB
Upstream Power 42.0 dBmV

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Veola
04/15/12 8:23:00 PM
#11:


Ok, that stuff couldn't possibly be better. It 100% isn't the modem, and I doubt it's your router's connection to it, given that this persists with multiple routers, but you have no problem with other networks.

I suspect one thing, but I haven't seen this issue since the days of Windows XP, so looking that crap up might take some time, if I can find it at all, and seeing if the solution can be applied to windows 7. And god only knows if that actually is the problem to begin with.

Google time.
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