Current Events > Chicago family sues Volkswagen for holding up search for kidnapped toddler

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Simon_Gruber 11/15/23 10:16:03 AM #1:	A Libertyville family is suing *Volkswagen for refusing to help police track their stolen car, while a kidnapped 2-year-old was in the back seat.* Back in February, Taylor Shepherd, 34, was fresh from a routine visit to the pet store and had brought her dogs and her 7-year-old into the house. She was 24 weeks pregnant with baby Noah at the time. *Shepherd was going back to get her 2-year-old from the car seat, when two carjackers stormed up her driveway in a white BMW. They attacked her and ran her over.* "So they ran over my entire left side of my body," Shepherd said. "There was tire tracks all over the left side of my stomach." *The carjackers then took the car with 2-year-old Isaiah still buckled up in the back.* "And I was just willing to do anything to get to that car and get my baby out," Shepherd said. "I think the mama bear in everybody can relate." *Shepherd called police, and police called Volkswagen.* *Volkswagen's "Car-Net" GPS tracking software could provide a real time location of the car and the 2-year-old. But police were told Shepherd's free trial had expired, and $150 was needed to help.* "Itkind of boggled my mind, to be honest with you," said the children's father, Greg Koutelidakis. "I couldn't understand it." Police couldn't understand it either. As the search for the VW widened, Shepherd was taken to the emergency room while being kept in the dark on the uncooperative carmaker. *"This is an abducted 2-year-old, and the response was there is nothing they can do this is their policy,*" added Deputy Chief Chris Covelli with the Lake County Sheriff's Office. "I didn't even think that that would be an issue that Volkswagen would refuse to tell us where our son was - especially when it's a kidnapping, and every second matters," said Shepherd. "It's life or death that we're going to get him home." *Eventually, someone paid VW the fee. But by then, Isaiah was found in a parking lot 15 minutes away in Waukegan, walking near a highway.* *The family car was found shortly afterward. The thieves, nine months later, are still on the run.* Isaiah and his family are still feeling the effects. "Nightmares," Shepherd said. "So we're all in therapy." *They're all also all involved in a lawsuit against Volkswagen, filed this week alleging negligence and emotional distress.* Volkswagen said back in February they have a procedure for emergency requests that, "they have executed this process successfully in previous incidents. Unfortunately, in this instance, there was a serious breach of the process." "How could you not give that information when you know what could happen to that little child?" Shepherd said. One month after the incident, Volkswagen began offering complimentary Car-Net Safe & Secure connected vehicle emergency services for five years. To date though, VW has never reached out to Shepherd's family personally. https://www.cbsnews.com/chicago/news/libertyville-family-sues-volkswagen-for-holding-up-search-for-kidnapped-toddler/ <cite>Simon_Gruber posted [p:977226451] in Chicago fa... [t:80620668]...</cite> <quote>A Libertyville family is suing Volkswagen for refusing to help police track their stolen car, while a kidnapped 2-year-old was in the back seat.Back in February, Taylor Shepherd, 34, was fresh from a routine visit to the pet store and had brought her dogs and her 7-year-old into the house. She was 24 weeks pregnant with baby Noah at the time.Shepherd was going back to get her 2-year-old from the car seat, when two carjackers stormed up her driveway in a white BMW. They attacked her and ran her over."So they ran over my entire left side of my body," Shepherd said. "There was tire tracks all over the left side of my stomach."The carjackers then took the car with 2-year-old Isaiah still buckled up in the back."And I was just willing to do anything to get to that car and get my baby out," Shepherd said. "I think the mama bear in everybody can relate."Shepherd called police, and police called Volkswagen.Volkswagen's "Car-Net" GPS tracking software could provide a real time location of the car and the 2-year-old. But police were told Shepherd's free trial had expired, and $150 was needed to help."Itkind of boggled my mind, to be honest with you," said the children's father, Greg Koutelidakis. "I couldn't understand it."Police couldn't understand it either.As the search for the VW widened, Shepherd was taken to the emergency room while being kept in the dark on the uncooperative carmaker."This is an abducted 2-year-old, and the response was there is nothing they can do this is their policy," added Deputy Chief Chris Covelli with the Lake County Sheriff's Office."I didn't even think that that would be an issue that Volkswagen would refuse to tell us where our son was - especially when it's a kidnapping, and every second matters," said Shepherd. "It's life or death that we're going to get him home."Eventually, someone paid VW the fee. But by then, Isaiah was found in a parking lot 15 minutes away in Waukegan, walking near a highway.The family car was found shortly afterward. The thieves, nine months later, are still on the run.Isaiah and his family are still feeling the effects."Nightmares," Shepherd said. "So we're all in therapy."They're all also all involved in a lawsuit against Volkswagen, filed this week alleging negligence and emotional distress.Volkswagen said back in February they have a procedure for emergency requests that, "they have executed this process successfully in previous incidents. Unfortunately, in this instance, there was a serious breach of the process." "How could you not give that information when you know what could happen to that little child?" Shepherd said.One month after the incident, Volkswagen began offering complimentary Car-Net Safe & Secure connected vehicle emergency services for five years. To date though, VW has never reached out to Shepherd's family personally.https://www.cbsnews.com/chicago/news/libertyville-family-sues-volkswagen-for-holding-up-search-for-kidnapped-toddler/</quote> ... Copied to Clipboard!
C_Pain 11/15/23 10:17:46 AM #2:	Yikes. Wonder if it was just a low level customer service person saying their hands are tied? How many individual employees said no? --- How quaint. <cite>C_Pain posted [p:977226479] in Chicago fa... [t:80620668]...</cite> <quote>Yikes. Wonder if it was just a low level customer service person saying their hands are tied? How many individual employees said no? </quote> ... Copied to Clipboard!
Zikten 11/15/23 10:20:09 AM #3:	Beyond evil what the company did <cite>Zikten posted [p:977226502] in Chicago fa... [t:80620668]...</cite> <quote>Beyond evil what the company did</quote> ... Copied to Clipboard!
radical_rhino 11/15/23 10:22:08 AM #4:	The Indian call center employee never got the memo. --- .____ [____]===0 . . . . Ye olde beating stick. <cite>radical_rhino posted [p:977226539] in Chicago fa... [t:80620668]...</cite> <quote>The Indian call center employee never got the memo. </quote> ... Copied to Clipboard!
BurmesePenguin 11/15/23 10:24:58 AM #5:	Did the mom lose the baby after being run over? --- Sigful User Logic <cite>BurmesePenguin posted [p:977226578] in Chicago fa... [t:80620668]...</cite> <quote>Did the mom lose the baby after being run over? </quote> ... Copied to Clipboard!
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St0rmFury 11/16/23 12:46:15 AM #7:	I remember this case. --- "Average Joe" is a trolling term since it's completely an opinion. "Overachieving" is also an opinion. - SBAllen (Hellhole: 52458377) <cite>St0rmFury posted [p:977240167] in Chicago fa... [t:80620668]...</cite> <quote>I remember this case. </quote> ... Copied to Clipboard!
MorbidFaithless 11/16/23 12:48:43 AM #8:	Sounds like something Volkswagen would do. --- walk like thunder <cite>MorbidFaithless posted [p:977240193] in Chicago fa... [t:80620668]...</cite> <quote>Sounds like something Volkswagen would do. </quote> ... Copied to Clipboard!
MatzoTov 11/16/23 12:53:16 AM #9:	It's fucked up but it could also be abused if the protocol isn't followed. E.g. if I'm a stalker and know my target has a Volkswagen, I can just call them and pretend to be in a panic. Then they'll unlock the GPS and show me where the car is. Did the grunt refer them to the emergency procedures? Or did they just put the cops on hold and pretend to be asking a supervisor? --- Sigless by choice <cite>MatzoTov posted [p:977240230] in Chicago fa... [t:80620668]...</cite> <quote>It's fucked up but it could also be abused if the protocol isn't followed. E.g. if I'm a stalker and know my target has a Volkswagen, I can just call them and pretend to be in a panic. Then they'll unlock the GPS and show me where the car is. Did the grunt refer them to the emergency procedures? Or did they just put the cops on hold and pretend to be asking a supervisor? </quote> ... Copied to Clipboard!
cjsdowg 11/16/23 12:57:07 AM #10:	Okay Volkswagen is a bad here so I am not defending them . But why didn't they just pay it right away. --- "Big Sweaty Otis" -Titus O'Neil <cite>cjsdowg posted [p:977240269] in Chicago fa... [t:80620668]...</cite> <quote>Okay Volkswagen is a bad here so I am not defending them . But why didn't they just pay it right away. </quote> ... Copied to Clipboard!
VideoboysaysCube 11/16/23 1:01:10 AM #11:	Reminds me of when Verizon throttled the wireless service of firefighters who were actively engaged in putting out fires. Sadly, as companies continue to encroach on every facet of our lives, we're going to encounter more and more monetization. Pretty soon you won't be able to scratch your own ass without someone charging you for the privilege to do so. --- This sentence has five words. This sentence has eight words. Only one sentence in this signature is true. <cite>VideoboysaysCube posted [p:977240313] in Chicago fa... [t:80620668]...</cite> <quote>Reminds me of when Verizon throttled the wireless service of firefighters who were actively engaged in putting out fires. Sadly, as companies continue to encroach on every facet of our lives, we're going to encounter more and more monetization. Pretty soon you won't be able to scratch your own ass without someone charging you for the privilege to do so. </quote> ... Copied to Clipboard!
TheJustice 11/16/23 1:05:21 AM #12:	If this is what it takes to end ______ as a Service, then at least this will be light at the end of the tunnel. --- The Arcana is the means by which all is revealed. To find the one true path, one must seek guidance amidst uncertainty... - Arcana VIII The Justice <cite>TheJustice posted [p:977240351] in Chicago fa... [t:80620668]...</cite> <quote>If this is what it takes to end ______ as a Service, then at least this will be light at the end of the tunnel. </quote> ... Copied to Clipboard!
King_Rial 11/16/23 1:08:51 AM #13:	So the policy is likely whoever is running the outsourced service. Sometimes it's literally just like, whatever carrier is in the area. Like Verizon, AT&T, or T-Mobile. If the police are saying "we need to find a kidnapped 2-year old", there has to be a way for them to expedite this to someone who can bypass the limits that are placed on the CSAs. --- I use Google... A lot.... >______> <cite>King_Rial posted [p:977240400] in Chicago fa... [t:80620668]...</cite> <quote>So the policy is likely whoever is running the outsourced service. Sometimes it's literally just like, whatever carrier is in the area. Like Verizon, AT&T, or T-Mobile.If the police are saying "we need to find a kidnapped 2-year old", there has to be a way for them to expedite this to someone who can bypass the limits that are placed on the CSAs. </quote> ... Copied to Clipboard!
Sephiroth_C_Ryu 11/16/23 1:21:26 AM #14:	Okay, what is happening in Chicago all of a sudden that we have a bunch of topics about them? Are the usual agitators now deciding to dunk on that city all of a sudden? --- I am the Hunter of Topics. My post never fails to kill its prey. pounces Nyaa! <cite>Sephiroth_C_Ryu posted [p:977240514] in Chicago fa... [t:80620668]...</cite> <quote>Okay, what is happening in Chicago all of a sudden that we have a bunch of topics about them? Are the usual agitators now deciding to dunk on that city all of a sudden? </quote> ... Copied to Clipboard!
Sephiroth_C_Ryu 11/16/23 1:23:53 AM #15:	Before anyone asks btw: https://gamefaqs.gamespot.com/a/forum/3/32a43a8f.png I call sus with a capital PIG that that city gets brought up by everyone all of a sudden for multiple things in one day. --- I am the Hunter of Topics. My post never fails to kill its prey. pounces Nyaa! <cite>Sephiroth_C_Ryu posted [p:977240539] in Chicago fa... [t:80620668]...</cite> <quote>Before anyone asks btw: https://gamefaqs.gamespot.com/a/forum/3/32a43a8f.pngI call sus with a capital PIG that that city gets brought up by everyone all of a sudden for multiple things in one day. </quote> ... Copied to Clipboard!
Dark_Arbron 11/16/23 1:38:45 AM #16:	[LFAQs-redacted-quote] How long until they start trying to fight the law that all mobile phones must be able to call emergency services even without credit or a plan and without needing to be unlocked? --- Depression, self-hatred and suicidal tendencies are not "being edgy." Stop dismissing people's problems with a stupid meme. <cite>Dark_Arbron posted [p:977240666] in Chicago fa... [t:80620668]...</cite> <quote><cite>[LFAQs-redacted-quote]</cite> How long until they start trying to fight the law that all mobile phones must be able to call emergency services even without credit or a plan and without needing to be unlocked? </quote> ... Copied to Clipboard!
dioxxys 11/16/23 3:28:08 AM #17:	No comment on if the mother is okay? She got run over, was she permanently injured? Was her pregnancy okay? <cite>dioxxys posted [p:977241389] in Chicago fa... [t:80620668]...</cite> <quote>No comment on if the mother is okay? She got run over, was she permanently injured? Was her pregnancy okay?</quote> ... Copied to Clipboard!
FL81 11/16/23 3:30:29 AM #18:	to be expected from an automobile manufacturer founded by actual Nazis --- https://i.imgur.com/TGkNCva.gif <cite>FL81 posted [p:977241404] in Chicago fa... [t:80620668]...</cite> <quote>to be expected from an automobile manufacturer founded by actual Nazis </quote> ... Copied to Clipboard!
majin_nemesis 11/16/23 3:56:06 AM #19:	why didn't the police just forced Volswagen to help? like you people either help or you go to jail for kidnapping a child or maybe just use guns to get them to help, companies can not be allowed to refuse to help in situations like this <cite>majin_nemesis posted [p:977241539] in Chicago fa... [t:80620668]...</cite> <quote>why didn't the police just forced Volswagen to help? like you people either help or you go to jail for kidnapping a child or maybe just use guns to get them to help, companies can not be allowed to refuse to help in situations like this</quote> ... Copied to Clipboard!
Rotterdammerung 11/16/23 3:58:14 AM #20:	Sephiroth_C_Ryu posted... Before anyone asks btw: https://gamefaqs.gamespot.com/a/forum/3/32a43a8f.png I call sus with a capital PIG that that city gets brought up by everyone all of a sudden for multiple things in one day. What --- Evil begins when you begin to treat people as things. GNU STP <cite>Rotterdammerung posted [p:977241547] in Chicago fa... [t:80620668]...</cite> <quote>Sephiroth_C_Ryu posted... </cite><quote>Before anyone asks btw: https://gamefaqs.gamespot.com/a/forum/3/32a43a8f.pngI call sus with a capital PIG that that city gets brought up by everyone all of a sudden for multiple things in one day.</quote>What </quote> ... Copied to Clipboard!
Dark_Arbron 11/16/23 4:00:58 AM #21:	majin_nemesis posted... why didn't the police just forced Volswagen to help? like you people either help or you go to jail for kidnapping a child or maybe just use guns to get them to help, This sounds like a young childs perspective. --- Depression, self-hatred and suicidal tendencies are not "being edgy." Stop dismissing people's problems with a stupid meme. <cite>Dark_Arbron posted [p:977241560] in Chicago fa... [t:80620668]...</cite> <quote>majin_nemesis posted... </cite><quote>why didn't the police just forced Volswagen to help? like you people either help or you go to jail for kidnapping a child or maybe just use guns to get them to help,</quote>This sounds like a young childs perspective. </quote> ... Copied to Clipboard!
majin_nemesis 11/16/23 4:15:43 AM #22:	Dark_Arbron posted... This sounds like a young childs perspective. so the adult way is just a company that knows where a car is do nothing and endanger a 2 year old child just for money? is that the adult way? let companies do whatever they like? since when have companies became more important then people? why are you letting them rules over people? in this situations they have to help no matter what the rights of the child,of the people are above the rights of a company in other countries there would be arrests due to them not helping a child you are the type of person that would let a person burn in a house to death if the company that owned it didn't give you the key because of money <cite>majin_nemesis posted [p:977241623] in Chicago fa... [t:80620668]...</cite> <quote>Dark_Arbron posted... </cite><quote>This sounds like a young childs perspective.</quote>so the adult way is just a company that knows where a car is do nothing and endanger a 2 year old child just for money? is that the adult way? let companies do whatever they like? since when have companies became more important then people? why are you letting them rules over people? in this situations they have to help no matter what the rights of the child,of the people are above the rights of a companyin other countries there would be arrests due to them not helping a childyou are the type of person that would let a person burn in a house to death if the company that owned it didn't give you the key because of money </quote> ... Copied to Clipboard!
spikethedevil 11/16/23 4:49:01 AM #23:	Over here the Police would most Sephiroth_C_Ryu posted... Before anyone asks btw: https://gamefaqs.gamespot.com/a/forum/3/32a43a8f.png I call sus with a capital PIG that that city gets brought up by everyone all of a sudden for multiple things in one day. Explain @Sephiroth_C_Ryu --- A garbage pod!? It's a smegging garbage pod! <cite>spikethedevil posted [p:977241781] in Chicago fa... [t:80620668]...</cite> <quote>Over here the Police would mostSephiroth_C_Ryu posted... </cite><quote>Before anyone asks btw: https://gamefaqs.gamespot.com/a/forum/3/32a43a8f.pngI call sus with a capital PIG that that city gets brought up by everyone all of a sudden for multiple things in one day.</quote>Explain @Sephiroth_C_Ryu </quote> ... Copied to Clipboard!
Mysterio400 11/16/23 9:05:11 AM #24:	dioxxys posted... No comment on if the mother is okay? She got run over, was she permanently injured? Was her pregnancy okay? Found this in another article: Shepherd underwent multiple surgeries for her traumatic injuries and was hospitalized for weeks. Shepherd gave birth on June 26 to her baby Noah Collin, who is healthy and thriving. All of the waiting and all of the unknowns, he has not only survived but he is thriving! Im so beyond thankful. As I sit and hold my miracle in my arms, all I can see is Gods hand on my life. We have been saved, and today Im lucky enough to celebrate 35 years of life, she said in July. https://tinyurl.com/3tsxx5dd --- http://i.imgur.com/gOQAggG.gif <cite>Mysterio400 posted [p:977243747] in Chicago fa... [t:80620668]...</cite> <quote>dioxxys posted...</cite><quote>No comment on if the mother is okay? She got run over, was she permanently injured? Was her pregnancy okay?</quote>Found this in another article:Shepherd underwent multiple surgeries for her traumatic injuries and was hospitalized for weeks.Shepherd gave birth on June 26 to her baby Noah Collin, who is healthy and thriving.All of the waiting and all of the unknowns, he has not only survived but he is thriving! Im so beyond thankful. As I sit and hold my miracle in my arms, all I can see is Gods hand on my life. We have been saved, and today Im lucky enough to celebrate 35 years of life, she said in July.https://tinyurl.com/3tsxx5dd </quote> ... Copied to Clipboard!
NeonBoobs 11/16/23 9:09:39 AM #25:	Bruh that's so fucked up --- https://imgur.com/aMaI3hj https://imgur.com/7PsdJNc https://imgur.com/eK8vZVn https://imgur.com/u2HR4nG https://imgur.com/nQGM5cZ <cite>NeonBoobs posted [p:977243796] in Chicago fa... [t:80620668]...</cite> <quote>Bruh that's so fucked up </quote> ... Copied to Clipboard!
RiKuToTheMiGhtY 11/16/23 9:18:29 AM #26:	I am shocked the car company created by the nazis has no regard for human life. Police should have a way to over ride the company when it is trying to save lives and find a kidnapped child. --- doa-plus.com - We Press Forward. . . By Pressing Back. <cite>RiKuToTheMiGhtY posted [p:977243919] in Chicago fa... [t:80620668]...</cite> <quote>I am shocked the car company created by the nazis has no regard for human life.Police should have a way to over ride the company when it is trying to save lives and find a kidnapped child. </quote> ... Copied to Clipboard!
LaLeyenda 11/16/23 9:21:34 AM #27:	FL81 posted... to be expected from an automobile manufacturer founded by actual Nazis --- The one and only and still the best. <cite>LaLeyenda posted [p:977243962] in Chicago fa... [t:80620668]...</cite> <quote>FL81 posted... </cite><quote>to be expected from an automobile manufacturer founded by actual Nazis</quote> </quote> ... Copied to Clipboard!
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MatzoTov 11/16/23 11:06:26 AM #29:	spikethedevil posted... Over here the Police would most Explain @Sephiroth_C_Ryu --- Sigless by choice <cite>MatzoTov posted [p:977245476] in Chicago fa... [t:80620668]...</cite> <quote>spikethedevil posted... </cite><quote>Over here the Police would mostExplain @Sephiroth_C_Ryu</quote> </quote> ... Copied to Clipboard!
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Current Events > Chicago family sues Volkswagen for holding up search for kidnapped toddler (+) Yeah! (+)

Current Events > Chicago family sues Volkswagen for holding up search for kidnapped toddler