Current Events > I put in my order at Taco Bell, 42 minutes ago

(+) Yeah! (+)

badjay posted...

Imagine all the karens in this topic ready to ream employees visibly drowning in work and demanding where their food is while watching them scramble to put orders through.

I hate it, this is why I gave up on ordering fast food, they're constantly understaffed and it's awkward as all hell being another customer in a line of 5 or 10 complaining about where their food is after 15 minutes as the lobby gets more packed.

I'm not socially awkward but damn do you feel bad for them when you see it all happening.

No one said to go ream them out, but to simply go up and ask what the deal is. Sitting around for 45 minutes without even trying is crazy. Just a simple "hey I ordered is it just taking a while?" is fine. If it's too long, get a refund through the app and go somewhere else.

https://gamefaqs.gamespot.com/a/user_image/9/1/7/AAMgSRAAEwqt.jpg

Alright order placed, gonna get changed and drive over. Might be traffic as it gets hell ish after 5 here

I'm here now and it's ready for pickup as of one minute ago. They seemed to get rid of the pick up stand tho but I see my order clear as day. Just need to get it

Total time in building: 2 minutes. Took fifteen to get here.

CONCLUSION: something is wack with the TCs taco bell. Now to go home and eat this madness

wackyteen posted...

Through the taco bell app.

I ain't paying someone else to bring me food

There you go. Go up to the counter, make your order. Don't drive through, order online delivery . Person to Person dude. It never fails

One time I had chipotle show up over 4 hours after I ordered it from uber eats.

I had refunded the order and gotten something else instead after an hour and a half then this guy shows up at 930 pm with two burritos that i ordered at 515.

They had serious staffing issues. My order kept getting taken up by drivers that then went into the store, saw it was a shit show with the store full of drivers waiting for delayed orders and then dropping the order. One of the drivers texted me the situation and recommended I refund.

[LFAQs-redacted-quote]

Didn't know that. That's dumb imo. I haven't ate TB in years except lately. Some items I have ordered they no longer sell. I think I'll take my business elsewhere

tc was probably hoping one of the employees at taco bell posts here, unreal he was bitching about waiting for food when all he had to do was go to the counter and ask

what a shitshow lol

It's on TB to have a online only item.

/Eyeroll. Wth are they thinking

wackyteen posted...

Not afraid to speak up, just can visually see they're busy.

There's like 3 employees in back.

Another employee from the drive thru side came up and asked about my order and is making it now

Throwing in a free Chalupa, though.

Pretty cool of you, no sarcasm.
Always sucks that, 99% of the cases, people who get screamed at have no power over what's happening (and are carrying the full brunt of increased work load).

The guys who made that decision?
Well, they're in a nice office somewhere else.

stop eating that crap

Torgo posted...

stop eating that crap

Sir, this topic is about Taco Bell.

you guys think tc is dropping logs rn

TC is still waiting lol

A_Good_Boy posted...

Kinda crazy it took you nearly an hour to speak up.

This. If you literally just stood there for an hour without saying anything, it's kinda on you, at this point.

Heineken14 posted...

Your Taco Bell sucks.

This. My Taco Bell's a well-oiled machine.

Just like my asshole ~4 hours after eating there.

The last time I went to Taco Bell it took them 45 minutes to serve 8 cars.

[LFAQs-redacted-quote]


Is it? I could've sworn I got one at-location like a week or two ago

badjay posted...

Imagine all the karens in this topic ready to ream employees visibly drowning in work and demanding where their food is while watching them scramble to put orders through.

Requiem posted...

Pretty cool of you, no sarcasm.
Always sucks that, 99% of the cases, people who get screamed at have no power over what's happening (and are carrying the full brunt of increased work load).

If only there was something between not saying anything at all, and screaming...

Like, I don't know, calmly asking about the order.

Too bad that doesn't exist, though.

I would definitely send feedback to corporate. Theyre overriding the system to make corporate think that theyre completing orders much faster than they are. Theres a problem there and corporate needs to throw more resources at it.

My wait time generally varies. Depends on how busy they are inside/drive-thru/time of day. I almost always order on the app now at home and select the In Store ASAP option (rather than a scheduled time). I walk over since it's only like a ~5 minute walk and frequently it's there waiting for me or they're literally making it as I walk in.