Current Events > Customer throws soup in worker's face after being offered a refund.

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Solar_Crimson
11/10/21 1:26:47 PM
#1:


https://www.reddit.com/r/PublicFreakout/comments/qpq6rn/temple_texas_customer_finds_plastic_in_her_soup/

The worker's Tiktoks recounting the events:
https://www.tiktok.com/@bummynelly/video/7028331208161496325
https://www.tiktok.com/@bummynelly/video/7028334799953661190

TL;DW:
  • The customer claims that the soup she was given was so hot that it melted the plastic into the soup itself. She was apologized to and offered a refund, but the customer only seemed interested in yelling and cussing at the worker.
  • The customer made multiple calls to the restaurant about this, but eventually she went back to the place to confront the worker in person.
  • The worker once again offers a refund and tries to deescalate the situation, but the customer ultimately throws the soup into the girl's face and immediately bolts.
  • Thankfully by then, the soup had cooled down so that it was just warm--the worker says that the spikes hit her much harder--and while she was processing what happened, a bunch of other customers and her coworkers rushed out after the woman to video her face and license plate. Meanwhile, the worker was helped by one of her coworkers as well as a Good Samaritan.
  • The worker is pressing charges.
  • According to the Reddit thread above, the angry customer left a negative review after this all happened of course making herself out to be the victim and misrepresenting the events that happened.
Man, the audacity of some people. Glad that this entitled beast will be facing the consequences of her actions.

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UnfairRepresent
11/10/21 1:28:09 PM
#2:


Solar_Crimson posted...
but the customer only seemed interested in yelling and cussing at the worker.
Welcome to retail

You know how some people and some countries force people into military conscription for a year or so?

I'm against that but if you have to do it, force them into retail for a year or 2

If everyone knew what these poor fuckers have to endure on a routine basis, the world would be a better place

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Guide
11/10/21 1:29:21 PM
#3:


I'd rather this not happen at all, but I do enjoy comeuppance.

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theAteam
11/10/21 1:29:42 PM
#4:


Where did that generation's parents go wrong?

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eston
11/10/21 1:33:06 PM
#5:


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ElatedVenusaur
11/10/21 1:37:50 PM
#6:


The worst human beings, these entitled ass customers.

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Funkydog
11/10/21 1:38:26 PM
#7:


Hopefully she spends time in jail where she is only served hot soup and nothing else.
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mybbqrules
11/10/21 2:25:01 PM
#8:


But remember, workers like this should be happy with the crumbs that they get for having to deal with entitled t***waffles like this all day every day.

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TheVipaGTS
11/10/21 2:29:20 PM
#9:


She was offered a refund what fuckin more did she want? I bet she reheated it in the microwave and melted the plastic then thought she could get free shit, and when she didn't this was her reaction. She's probably used to retail places bended over backwards for her when she bitches and not getting her way confused her. Fuck her. Hope she serves time for that. Even tho the soup cooled down her intention was clear.

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HagenEx
11/10/21 2:31:21 PM
#10:


I hope whoever came up with the bullshit of "the customer's always right" died a horrible death.

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Solar_Crimson
11/10/21 2:36:43 PM
#11:


Just noticed a typo in the OP. Too late to edit it now.

It should be "spices", not "spikes".

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CountDog
11/10/21 2:41:56 PM
#12:


HagenEx posted...
I hope whoever came up with the bullshit of "the customer's always right" died a horrible death.
Capitalism.

Doubt anything will happen other than the lady being banned. The police might take it seriously. Because what if the soup had been boiling hot? But it wasn't in that case.

Theyll have to wait and see.

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CableZL
11/10/21 2:43:18 PM
#13:


And people wonder why people aren't signing up to work in the service industry in droves

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pinky0926
11/10/21 2:44:25 PM
#14:


Solar_Crimson posted...
The customer claims that the soup she was given was so hot that it melted the plastic into the soup itself.

Press X to doubt

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kingdrake2
11/10/21 2:48:15 PM
#15:


Funkydog posted...
Hopefully she spends time in jail where she is only served hot soup and nothing else.


this. but some days she gets spicy warm soup thrown in her face (make her experience what the employee suffered).
her facebook got taken down. she obviously on the run now that she's known on what she did (name and place of employment called out).
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Arcanine2009
11/10/21 2:54:36 PM
#16:


TheVipaGTS posted...
She was offered a refund what fuckin more did she want? I bet she reheated it in the microwave and melted the plastic then thought she could get free shit, and when she didn't this was her reaction. She's probably used to retail places bended over backwards for her when she bitches and not getting her way confused her. Fuck her. Hope she serves time for that. Even tho the soup cooled down her intention was clear.
refund a free meal too

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DarkChozoGhost
11/10/21 2:57:24 PM
#17:


pathetic

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hyperpowder
11/10/21 3:16:21 PM
#18:


I dont care if I get modded, but I would love to see someone beat the shit outta that women and her lame ass boyfriend. Fuck that bitch

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Sphyx
11/10/21 9:48:24 PM
#19:


Solar_Crimson posted...
Just noticed a typo in the OP. Too late to edit it now.

It should be "spices", not "spikes".
I was gonna say...
"Shouldn't she have complained about the fucking spikes?!"

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PoundGarden
11/10/21 9:52:14 PM
#20:


HagenEx posted...
I hope whoever came up with the bullshit of "the customer's always right" died a horrible death.

At the hands of a customer

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hockeybub89
11/10/21 9:55:11 PM
#21:


The customer is generally wrong.

Apparently no generation was raised to take "No" or "Fuck off, you annoying jackass" as an answer

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What_
11/10/21 10:07:05 PM
#22:


Consumers are fucking scum
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TheVipaGTS
11/10/21 10:10:12 PM
#23:


Having worked retail for several years and then towards the end of my tenure having to work in the returns department as a supervisor who had to deal directly with a bunch of assholes under a store manager who always wanted to give in to them....I'm not exaggerating when i say this but it literally broke me. Like my anxiety was already bad, but that experience worsened my depression and actually almost drove me completely crazy. I am now out of retail and i haven't been happier when it comes to work.

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MrDrMan
11/10/21 10:10:25 PM
#24:


And people wonder why nobody wants to work retail or in restaurants anymore. Its because customers are insane. Its not worth it.

I really dont see this labor shortage getting resolved between businesses underpaying and customers just being pieces of shit most of the time:

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ScazarMeltex
11/10/21 10:12:09 PM
#25:


"Y woN't PeoPLE worK fOOd SeRviCe oR ReTaIl"

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LightningAce11
11/10/21 10:12:52 PM
#26:


UnfairRepresent posted...
Welcome to retail

You know how some people and some countries force people into military conscription for a year or so?

I'm against that but if you have to do it, force them into retail for a year or 2

If everyone knew what these poor fuckers have to endure on a routine basis, the world would be a better place
This. I think a stint in retail or food service would be a lot better for everyone in society to learn manners, humility and a bit of empathy.

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Heineken14
11/10/21 10:13:47 PM
#27:


CableZL posted...
And people wonder why people aren't signing up to work in the service industry in droves


I mean, this sounds super fun and on top of all that fun you get paid a whole $11 dollars and hour!
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What_
11/11/21 11:45:04 AM
#28:


TheVipaGTS posted...
Having worked retail for several years and then towards the end of my tenure having to work in the returns department as a supervisor who had to deal directly with a bunch of assholes under a store manager who always wanted to give in to them....I'm not exaggerating when i say this but it literally broke me. Like my anxiety was already bad, but that experience worsened my depression and actually almost drove me completely crazy. I am now out of retail and i haven't been happier when it comes to work.

having coward leader ship above you really does make a work experience horrible most managers and leader ship people in authority or absolute dog shit at their jobs
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Veggeta_MAX
11/11/21 12:01:00 PM
#29:


Where is this review in question?

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Hexenherz
11/11/21 12:02:19 PM
#30:


I am going to design an app that will pair up information from shitty customers and then restaurants can tap in to this database to file a report against shitty customers and other restaurants will be able to see if a person is a shitty customer before letting them in.

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Lil_Bit83
11/12/21 10:22:31 AM
#31:


What a violent douch bag. She couldn't wait for it to cool, or accept the refund like a decent person?

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CableZL
11/13/21 8:36:43 PM
#32:


Lil_Bit83 posted...
What a violent douch bag. She couldn't wait for it to cool, or accept the refund like a decent person?
It had cooled down enough by the time she got back to the store with it, but the worker still had issues because of the spices in the soup. She got arrested

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Rayman2943
11/13/21 8:45:28 PM
#33:


Shes fat
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What_
11/13/21 8:53:41 PM
#34:


Rayman2943 posted...
Shes fat
Figures
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Aki_Sora
11/13/21 8:55:43 PM
#35:


customer always right/s
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ModLogic
11/13/21 9:02:01 PM
#36:


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ExtremeLuchador
11/13/21 9:29:09 PM
#37:


The worker will probably lose her job.

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kingdrake2
11/13/21 9:32:02 PM
#38:


ExtremeLuchador posted...
The worker will probably lose her job.


she already lost it.
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Solar_Crimson
11/13/21 9:46:04 PM
#39:


kingdrake2 posted...
she already lost it.
How the hell...?

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Heliogabalus
11/13/21 9:53:20 PM
#40:


Solar_Crimson posted...
How the hell...?
Companies are trash and will generally support horrible customers.

I got told off by a manager once for refusing to let a customer return a sheet set covered in pet fur and [hopefully] pet feces.

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LightHawKnight
11/13/21 9:58:49 PM
#41:


pinky0926 posted...
Press X to doubt

Yeah, unless the container was made of pvc, I doubt even a boiling soup shouldn't melt the plastic.

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Will_VIIII
11/13/21 9:59:00 PM
#42:


That customer is an average Trump supporter

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ExtremeLuchador
11/13/21 11:03:10 PM
#43:


Restaurant soups come off the truck frozen in individual plastic baggies. They heat and serve them. That's probably where the bit of plastic came from.

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