Current Events > Apple will fix iPhones they deliberately broke w/ their updates, for just $29!

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The Admiral
01/08/18 9:08:16 AM
#1:


https://techcrunch.com/2017/12/28/apple-apologizes-for-not-being-clearer-about-slowing-down-iphones-with-older-batteries/

Apple has today posted a letter on its website and a technical article in its Knowledge Base apologizing for not being more transparent about how it handles performance on iPhones with older batteries. Last week, Apple issued a statement that made it clear that changes it made a year ago were indeed slowing down the maximum performance of iPhones with older batteries.

It will now also offer a battery replacement for older devices affected for a reduced $29.

Weve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process, the letter reads. We know that some of you feel Apple has let you down. We apologize. Theres been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes were making.

Apple is now apologizing for not being clearer about how the changes it made to eliminate sudden shutdowns of iPhones would affect iPhone performance. When I published my piece on this last week, even though I clearly, and forcefully, noted that Apple must be more transparent with its users on this issue, readers were incensed over the fact that a long-held conspiracy theory appeared to be confirmed. Apple was slowing down old iPhones and the reason didnt matter. It is clear that some people will still feel that the reason Apple is giving here is not enough, which is understandable given the intense passion people have for their phones and how much they use them.


How generous of them.
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Bio1590
01/08/18 9:09:57 AM
#2:


No they're replacing batteries that have natural wear for a reduced cost.

The intentional slowing down is another issue entirely.
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leviamon2
01/08/18 9:10:33 AM
#3:


boycott apple
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LockeMonster
01/08/18 9:13:57 AM
#4:


This was discussed to death last week.
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SK8T3R215
01/08/18 9:15:13 AM
#5:


Apple shills will defend this.
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Caution999
01/08/18 9:16:47 AM
#6:


I'll be off of Apple in March - or whenever this contract expires. I was gonna leave them anyway - prior to this "news". I mean, we all knew what they were doing, and I'm aware other companies do it too, but I see nothing special in owning an iphone now.
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Bio1590
01/08/18 9:21:15 AM
#7:


SK8T3R215 posted...
Apple shills will defend this.

Defend what? No one is defending the intentional slowing down issue.
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AsucaHayashi
01/08/18 9:22:06 AM
#8:


i'm on iphone 7 and haven't even updated to ios 11.

am i good?
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Bio1590
01/08/18 9:26:06 AM
#9:


AsucaHayashi posted...
i'm on iphone 7 and haven't even updated to ios 11.

am i good?

Yes. It wasn't introduced for iPhone 7 until 11.2
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Anime_Killer17
01/08/18 9:26:59 AM
#10:


Bio1590 posted...
No they're replacing batteries that have natural wear for a reduced cost.

The intentional slowing down is another issue entirely.


This.
Replacing the battery won't fix/speed up older iPhones. All they're doing is covering their asses by making people think they're fixing the shit they did
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r4X0r
01/08/18 9:32:14 AM
#11:


It's kind of interesting watching the directions various companies go now that so much consumer technology has peaked as far as practical development.
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Nazanir
01/08/18 9:34:19 AM
#12:


Apple: "Sorry we got caught, but here, you can solve the issue we cause for a mere 30 dollars!"
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pinky0926
01/08/18 9:34:20 AM
#13:


They could resolve this entire PR nightmare if they didn't glue batteries in and strong arm you into buying a new upgrade model any time any hardware issue occurs

But that would be too decent and practical I guess.
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Stagmar
01/08/18 9:35:09 AM
#14:


I was kind of considering getting the replacement, but then I found out its only for the iPhone 6 and newer.
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tremain07
01/08/18 9:39:26 AM
#15:


Who cares? It's not like the government or the populace are going to do anything besides finger wage. Accountability is for poor people.
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ItsYourFault
01/08/18 9:40:11 AM
#16:


I paid 30 to have a kit shipped to me so I can do it myself
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chrono625
01/08/18 9:40:57 AM
#17:


Anime_Killer17 posted...
Bio1590 posted...
No they're replacing batteries that have natural wear for a reduced cost.

The intentional slowing down is another issue entirely.


This.
Replacing the battery won't fix/speed up older iPhones. All they're doing is covering their asses by making people think they're fixing the shit they did


By going in and accepting a 29 dollar charge to replace the battery you're absolving apple from any damages. They can say they solved the issue and you can't do squat about it.

So GG apple sheep.
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Bio1590
01/08/18 9:46:08 AM
#18:


chrono625 posted...
Anime_Killer17 posted...
Bio1590 posted...
No they're replacing batteries that have natural wear for a reduced cost.

The intentional slowing down is another issue entirely.


This.
Replacing the battery won't fix/speed up older iPhones. All they're doing is covering their asses by making people think they're fixing the shit they did


By going in and accepting a 29 dollar charge to replace the battery you're absolving apple from any damages. They can say they solved the issue and you can't do squat about it.

So GG apple sheep.

That's not really how that works
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