Current Events > xfinity: "We've increased your internet speed for no extra cost*"

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CensorErik
01/06/18 3:02:49 PM
#51:


Muffinz0rz posted...
VoightKent posted...
Muffinz0rz posted...

what's ur internet speed? I have 60 mbps but have to pay 65 bucks

Just got bumped from 55 to 60.

But yeah I just got it fixed. Called again today and spoke with someone with a much easier accent to understand. He transferred me to the "loyalty" department (?) and spoke with someone who got me back down to my normal rate.

*awaits 'loyalty club' entry fee of $10 /month*
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Banjo2553
01/06/18 3:10:43 PM
#52:


Fuck Comcast, they try to charge me for modem rental every year when I bought my own. If I had options I'd switch.
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Muffinz0rz
01/06/18 6:59:21 PM
#53:


CensorErik posted...
Muffinz0rz posted...
VoightKent posted...
Muffinz0rz posted...

what's ur internet speed? I have 60 mbps but have to pay 65 bucks

Just got bumped from 55 to 60.

But yeah I just got it fixed. Called again today and spoke with someone with a much easier accent to understand. He transferred me to the "loyalty" department (?) and spoke with someone who got me back down to my normal rate.

*awaits 'loyalty club' entry fee of $10 /month*

Lol

She said it might not reflect on my upcoming bill though so if I end up paying 60 this month, I will get a "service credit" of $10 on my following bill, which is annoying because hey now that's another thing I have to look out for and call back if it's not there
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inTaCtfuL
01/07/18 1:44:12 AM
#54:


I hope they don't do this shit to me.

Spectrum was sending out flyers here about how they're gonna double our speeds from 100 to 200 for no extra cost. This was around the 28th of December, still haven't gotten the new bill. will get it in about a week.

I pay around 118 a month for internet/phone/tv
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Medussa
01/07/18 1:50:13 AM
#55:


Banjo2553 posted...
Fuck Comcast, they try to charge me for modem rental every year when I bought my own. If I had options I'd switch.


the first time I installed Comcast, I was told the fee for using my own modem was essentially the same as their rental charge.

the second time I installed Comcast, I was flat out told I wasn't allowed to use my own at all, and they still charged the rental fee.
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Prestoff
01/07/18 1:51:39 AM
#56:


Dayum some of you guys are getting better deals than me. My internet speed is 20mbps from Time Warner Spectrum and I have to pay $110's for it because the only way they would sell it to me at that speed was if I bought it with tv and a phone line package. Otherwise it's $25's for 6mbps internet.
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SK8T3R215
01/07/18 1:55:53 AM
#57:


Well my internet is $X amount for the first year, then it increases to $Y the next year, which is also stated in the agreement you sign when you get service.

So did you check your original agreement and see it wasn't because of that?

Also when mine increased I called and asked about it and they were able to apply a current promo which brought me back to the first year rate for the upcoming year.
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Gamer99z
01/07/18 2:04:40 AM
#58:


Prestoff posted...
Dayum some of you guys are getting better deals than me. My internet speed is 20mbps from Time Warner Spectrum and I have to pay $110's for it because the only way they would sell it to me at that speed was if I bought it with tv and a phone line package. Otherwise it's $25's for 6mbps internet.

It all depends on what's available in your area. It varies widely due to shitty monopolies and duopolies that aren't regulated properly.
I used to only be able to get 10mbps as the highest plan available for like $100 once you included taxes and the forced modem rental. It also had a 60gb cap that wasn't enforced though. Then a bigger company bought them and I'm getting 150mbps for about $80 but it always tests as like 40mbps and it has a strictly enforced 300gb cap which sucks.
It is what it is.
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SK8T3R215
01/07/18 2:06:58 AM
#59:


Also why are you renting a modem that's the dumbest thing people do. Just buy one yourself and you save $10 a month and it will pay for itself in no time.
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TheoryzC
01/07/18 2:14:44 AM
#60:


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Muffinz0rz
01/07/18 2:31:12 PM
#61:


TheoryzC posted...
https://www.dslreports.com/shownews/Comcast-Hikes-Prices-Increases-Sneaky-Fees-for-2018-140907

https://www.dslreports.com/shownews/Comcast-Fired-500-Employees-Right-Before-Christmas-141001

Ayy

Hahahaha lmfao
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