LogFAQs > #979391210

RetuenOfDevsman posted...

Well, the post office is a good example. I have literally no idea what people do at the post office. With me it's always

"Can you ship this?"
"Yes."
"Cool."
"Pay here."
"Done."
"Thanks."
"Thanks."

HOW IN THE WORLD people manage to stand at the counter for literally seven or eight minutes is an absolute mystery. I can run through my head a number of scenarios:

"Can you ship this?"
"No."
"Crap. Well bye then."
"Bye."

"Can you ship this?"
"No."
"Why not?"
"Because you need one of the boxes over there."
"Oh. Here."
"Pay here."
"Done."
"Thanks."
"Thanks."

"Hi, have you played FF7 Rebirth?"
"Sir this is a post office."
"It's really bad."
"Sir, this is a post office."
"It's really REALLY bad."
"Do you have business here?"
"It's so bad that everyone in China threw up at once."
"I'm going to have to ask you to leave."
"It's so bad that I didn't even like it."
"Hi, I'm the manager, please come over here with me so I can call the police and have you removed."
"It's so bad that I gave it to my dog and he wouldn't even chew it up."

Customers just be like that sometimes lol. They just dont freaking know how to handle when the answer theyre given isnt the one they want even if theres nothing else I can do to help.

Ill get calls from customers that should last like a minute that go on for 7+ minutes. Drives me insane. Repeating the issue a hundred times isnt going to magically change my answer (which is the only way I can help). Its like they want me to be like well since you repeated yourself five times, guess what! I actually CAN transfer you to that dept. instead of only being able to give them a message to have them call you back